<html><head><meta name="color-scheme" content="light dark"></head><body><pre style="word-wrap: break-word; white-space: pre-wrap;"># --
# Kernel/Language/fr.pm - provides French language translation
# Copyright (C) 2002 Bernard Choppy &lt;choppy at imaginet.fr&gt;
# Copyright (C) 2002 Nicolas Goralski &lt;ngoralski at oceanet-technology.com&gt;
# Copyright (C) 2004 Igor Genibel &lt;igor.genibel at eds-opensource.com&gt;
# Copyright (C) 2007 Remi Seguy &lt;remi.seguy at laposte.net&gt;
# Copyright (C) 2007 Massimiliano Franco &lt;max-lists at ycom.ch&gt;
# Copyright (C) 2004-2008 Yann Richard &lt;ze at nbox.org&gt;
# Copyright (C) 2009-2010,2013 Olivier Sallou &lt;olivier.sallou at irisa.fr&gt;
# Copyright (C) 2011-2013 RaphaÃ«l Doursenaud &lt;rdoursenaud@gpcsolutions.fr&gt;
# Copyright (C) 2013 Dylan Oberson &lt;dylan.oberson@epfl.ch&gt;
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (AGPL). If you
# did not receive this file, see http://www.gnu.org/licenses/agpl.txt.
# --

package Kernel::Language::fr;

use strict;
use warnings;

sub Data {
    my $Self = shift;

    # $$START$$
    # possible charsets
    $Self-&gt;{Charset} = ['utf-8', ];
    # date formats (%A=WeekDay;%B=LongMonth;%T=Time;%D=Day;%M=Month;%Y=Year;)
    $Self-&gt;{DateFormat}          = '%D.%M.%Y %T';
    $Self-&gt;{DateFormatLong}      = '%A %D %B %T %Y';
    $Self-&gt;{DateFormatShort}     = '%D.%M.%Y';
    $Self-&gt;{DateInputFormat}     = '%D.%M.%Y';
    $Self-&gt;{DateInputFormatLong} = '%D.%M.%Y - %T';

    # csv separator
    $Self-&gt;{Separator} = ';';

    $Self-&gt;{Translation} = {

        # Template: AAABase
        'Yes' =&gt; 'Oui',
        'No' =&gt; 'Non',
        'yes' =&gt; 'oui',
        'no' =&gt; 'non',
        'Off' =&gt; 'DÃ©sactivÃ©',
        'off' =&gt; 'dÃ©sactivÃ©',
        'On' =&gt; 'ActivÃ©',
        'on' =&gt; 'activÃ©',
        'top' =&gt; 'haut',
        'end' =&gt; 'fin',
        'Done' =&gt; 'Fait',
        'Cancel' =&gt; 'Annuler',
        'Reset' =&gt; 'Remise Ã&nbsp; zÃ©ro',
        'more than ... ago' =&gt; 'il y a plus de ...',
        'in more than ...' =&gt; 'en plus de ...',
        'within the last ...' =&gt; 'dans les dernier(e)s',
        'within the next ...' =&gt; 'dans les prochain(e)s',
        'Created within the last' =&gt; 'CrÃ©Ã© dans les dernier(e)s',
        'Created more than ... ago' =&gt; 'CrÃ©Ã© il y a plus de ...',
        'Today' =&gt; 'Aujourd\'hui',
        'Tomorrow' =&gt; 'Demain',
        'Next week' =&gt; 'Semaine prochaine',
        'day' =&gt; 'jour',
        'days' =&gt; 'jours',
        'day(s)' =&gt; 'jour(s)',
        'd' =&gt; 'j',
        'hour' =&gt; 'heure',
        'hours' =&gt; 'heures',
        'hour(s)' =&gt; 'heure(s)',
        'Hours' =&gt; 'Heures',
        'h' =&gt; 'h',
        'minute' =&gt; 'minute',
        'minutes' =&gt; 'minutes',
        'minute(s)' =&gt; 'minute(s)',
        'Minutes' =&gt; 'Minutes',
        'm' =&gt; 'm',
        'month' =&gt; 'mois',
        'months' =&gt; 'mois',
        'month(s)' =&gt; 'mois',
        'week' =&gt; 'semaine',
        'week(s)' =&gt; 'semaine(s)',
        'year' =&gt; 'annÃ©e',
        'years' =&gt; 'annÃ©es',
        'year(s)' =&gt; 'annÃ©e(s)',
        'second(s)' =&gt; 'seconde(s)',
        'seconds' =&gt; 'secondes',
        'second' =&gt; 'seconde',
        's' =&gt; 's',
        'Time unit' =&gt; 'UnitÃ© de temps',
        'wrote' =&gt; 'a Ã©crit',
        'Message' =&gt; 'Message',
        'Error' =&gt; 'Erreur',
        'Bug Report' =&gt; 'Rapport d\'anomalie',
        'Attention' =&gt; 'Attention',
        'Warning' =&gt; 'Attention',
        'Module' =&gt; 'Module',
        'Modulefile' =&gt; 'Fichier de module',
        'Subfunction' =&gt; 'sous-fonction',
        'Line' =&gt; 'Ligne',
        'Setting' =&gt; 'ParamÃ¨tre',
        'Settings' =&gt; 'ParamÃ¨tres',
        'Example' =&gt; 'Exemple',
        'Examples' =&gt; 'Exemples',
        'valid' =&gt; 'valide',
        'Valid' =&gt; 'Valide',
        'invalid' =&gt; 'invalide',
        'Invalid' =&gt; 'Invalide',
        '* invalid' =&gt; '* invalide',
        'invalid-temporarily' =&gt; 'temporairement invalide',
        ' 2 minutes' =&gt; ' 2 minutes',
        ' 5 minutes' =&gt; ' 5 minutes',
        ' 7 minutes' =&gt; ' 7 minutes',
        '10 minutes' =&gt; '10 minutes',
        '15 minutes' =&gt; '15 minutes',
        'Mr.' =&gt; 'M.',
        'Mrs.' =&gt; 'Mme',
        'Next' =&gt; 'Suivant',
        'Back' =&gt; 'Retour',
        'Next...' =&gt; 'Suivant...',
        '...Back' =&gt; '...Retour',
        '-none-' =&gt; '-aucun-',
        'none' =&gt; 'aucun',
        'none!' =&gt; 'aucun !',
        'none - answered' =&gt; 'aucun - rÃ©ponse faite',
        'please do not edit!' =&gt; 'Ne pas modifier !',
        'Need Action' =&gt; 'Requiert une action',
        'AddLink' =&gt; 'Ajouter un lien',
        'Link' =&gt; 'Lier',
        'Unlink' =&gt; 'DÃ©lier',
        'Linked' =&gt; 'LiÃ©',
        'Link (Normal)' =&gt; 'Lien (Normal)',
        'Link (Parent)' =&gt; 'Lien (Parent)',
        'Link (Child)' =&gt; 'Lien (Enfant)',
        'Normal' =&gt; 'Normal',
        'Parent' =&gt; 'Parent',
        'Child' =&gt; 'Enfant',
        'Hit' =&gt; 'Occurence',
        'Hits' =&gt; 'Occurences',
        'Text' =&gt; 'Texte',
        'Standard' =&gt; 'Standard',
        'Lite' =&gt; 'AllÃ©gÃ©e',
        'User' =&gt; 'Utilisateur',
        'Username' =&gt; 'Identifiant',
        'Language' =&gt; 'Langue',
        'Languages' =&gt; 'Langues',
        'Password' =&gt; 'Mot de Passe',
        'Preferences' =&gt; 'PrÃ©fÃ©rences',
        'Salutation' =&gt; 'En-tÃªte',
        'Salutations' =&gt; 'En-tÃªtes',
        'Signature' =&gt; 'Signature',
        'Signatures' =&gt; 'Signatures',
        'Customer' =&gt; 'Client',
        'CustomerID' =&gt; 'Code client',
        'CustomerIDs' =&gt; 'Codes client (Groupe)',
        'customer' =&gt; 'client',
        'agent' =&gt; 'opÃ©rateur',
        'system' =&gt; 'systÃ¨me',
        'Customer Info' =&gt; 'Information client',
        'Customer Information' =&gt; 'Information client',
        'Customer Company' =&gt; 'Entreprise du client',
        'Customer Companies' =&gt; 'Entreprises clientes',
        'Company' =&gt; 'Entreprise',
        'go!' =&gt; 'c\'est parti !',
        'go' =&gt; 'aller',
        'All' =&gt; 'Tout',
        'all' =&gt; 'tout',
        'Sorry' =&gt; 'DÃ©solÃ©',
        'update!' =&gt; 'mettre Ã&nbsp; jour !',
        'update' =&gt; 'mettre Ã&nbsp; jour',
        'Update' =&gt; 'Mettre Ã&nbsp; jour',
        'Updated!' =&gt; 'Mis(e) Ã&nbsp; jour !',
        'submit!' =&gt; 'envoyer !',
        'submit' =&gt; 'envoyer',
        'Submit' =&gt; 'Envoyer',
        'change!' =&gt; 'modifier !',
        'Change' =&gt; 'Modifier',
        'change' =&gt; 'modifier',
        'click here' =&gt; 'Cliquer ici',
        'Comment' =&gt; 'Commentaire',
        'Invalid Option!' =&gt; 'Option invalide !',
        'Invalid time!' =&gt; 'Heure/DurÃ©e invalide !',
        'Invalid date!' =&gt; 'Date invalide !',
        'Name' =&gt; 'Nom',
        'Group' =&gt; 'Groupe',
        'Description' =&gt; 'Description',
        'description' =&gt; 'description',
        'Theme' =&gt; 'ThÃ¨me',
        'Created' =&gt; 'CrÃ©Ã©',
        'Created by' =&gt; 'CrÃ©Ã© par',
        'Changed' =&gt; 'ChangÃ©',
        'Changed by' =&gt; 'ChangÃ© par',
        'Search' =&gt; 'Rechercher',
        'and' =&gt; 'et',
        'between' =&gt; 'entre',
        'before/after' =&gt; '',
        'Fulltext Search' =&gt; 'Recherche sur tout le texte',
        'Data' =&gt; 'DonnÃ©es',
        'Options' =&gt; 'Options',
        'Title' =&gt; 'Titre',
        'Item' =&gt; 'Ã‰lÃ©ment',
        'Delete' =&gt; 'Effacer',
        'Edit' =&gt; 'Ã‰diter',
        'View' =&gt; 'Vue',
        'Number' =&gt; 'Nombre',
        'System' =&gt; 'SystÃ¨me',
        'Contact' =&gt; 'Contact',
        'Contacts' =&gt; 'Contacts',
        'Export' =&gt; 'Exporter',
        'Up' =&gt; 'Haut',
        'Down' =&gt; 'Bas',
        'Add' =&gt; 'Ajouter',
        'Added!' =&gt; 'AjoutÃ© !',
        'Category' =&gt; 'CatÃ©gorie',
        'Viewer' =&gt; 'Visionneuse',
        'Expand' =&gt; 'Etendre',
        'Small' =&gt; 'Petit',
        'Medium' =&gt; 'Moyen',
        'Large' =&gt; 'Grand',
        'Date picker' =&gt; 'Selection de date',
        'Show Tree Selection' =&gt; '',
        'The field content is too long!' =&gt; '',
        'Maximum size is %s characters.' =&gt; '',
        'This field is required or' =&gt; '',
        'New message' =&gt; 'Nouveau message',
        'New message!' =&gt; 'Nouveau message !',
        'Please answer this ticket(s) to get back to the normal queue view!' =&gt;
            'Veuillez rÃ©pondre Ã&nbsp; ce(s) ticket(s) pour revenir Ã&nbsp; une vue normale de la file !',
        'You have %s new message(s)!' =&gt; 'Vous avez %s nouveau(x) message(s) !',
        'You have %s reminder ticket(s)!' =&gt; 'Vous avez %s rappel(s) de ticket(s) !',
        'The recommended charset for your language is %s!' =&gt; 'Le jeu de caractÃ¨re correspondant Ã&nbsp; votre langue est %s !',
        'Change your password.' =&gt; 'Modifier votre mot de passe',
        'Please activate %s first!' =&gt; 'Merci d\'activer %s en premier lieu',
        'No suggestions' =&gt; 'Pas de suggestions',
        'Word' =&gt; 'Mot',
        'Ignore' =&gt; 'Ignorer',
        'replace with' =&gt; 'remplacer par',
        'There is no account with that login name.' =&gt; 'Il n\'y a aucun compte avec ce nom de connexion',
        'Login failed! Your user name or password was entered incorrectly.' =&gt;
            'Mauvaise authentification! Votre nom de compte ou mot de passe Ã©taient erronÃ©s',
        'There is no acount with that user name.' =&gt; 'Il n\'y a aucun compte avec ce nom d\'utilisateur',
        'Please contact your administrator' =&gt; 'Veuillez contacter votre administrateur SVP',
        'Authentication succeeded, but no customer record is found in the customer backend. Please contact your administrator.' =&gt;
            'L\'authentification est rÃ©ussie mais aucun enregistrement client n\'a Ã©tÃ© trouvÃ© dans la base OTRS. Veuillez en informer votre administrateur.',
        'This e-mail address already exists. Please log in or reset your password.' =&gt;
            '',
        'Logout' =&gt; 'DÃ©connexion',
        'Logout successful. Thank you for using %s!' =&gt; 'DÃ©connexion rÃ©ussie. Merci d\'avoir utilisÃ© %s !',
        'Feature not active!' =&gt; 'Cette fonctionnalitÃ© n\'est pas activÃ©e !',
        'Agent updated!' =&gt; 'Information de l\'opÃ©rateur mises Ã&nbsp; jour',
        'Database Selection' =&gt; '',
        'Create Database' =&gt; 'CrÃ©er la base de donnÃ©es',
        'System Settings' =&gt; 'ParamÃ¨tres SystÃ¨me',
        'Mail Configuration' =&gt; 'Configuration de la messagerie',
        'Finished' =&gt; 'Fini',
        'Install OTRS' =&gt; 'Installer OTRS',
        'Intro' =&gt; 'Introduction',
        'License' =&gt; 'Licence',
        'Database' =&gt; 'Base de donnÃ©e',
        'Configure Mail' =&gt; 'Configurer Mail',
        'Database deleted.' =&gt; 'Base de donnÃ©es effacÃ©e.',
        'Enter the password for the administrative database user.' =&gt; 'Entrer le mot de passe de l\'administrateur de la base de donnÃ©es',
        'Enter the password for the database user.' =&gt; 'Entrer le mot de passe pour l\'utilisateur base de donnÃ©es',
        'If you have set a root password for your database, it must be entered here. If not, leave this field empty.' =&gt;
            'Si vous avez dÃ©fini un mot de passe root pour votre base de donnÃ©e, il doit Ãªtre rempli ici. Sinon, laisser ce champ vide',
        'Database already contains data - it should be empty!' =&gt; 'La base de donnÃ©es contient dÃ©jÃ&nbsp; des donnÃ©es - elle doit Ãªtre vide',
        'Login is needed!' =&gt; 'Authentification requise !',
        'Password is needed!' =&gt; 'Le mot de passe est requis !',
        'Take this Customer' =&gt; 'Choisir ce client',
        'Take this User' =&gt; 'Choisir cet utilisateur',
        'possible' =&gt; 'possible',
        'reject' =&gt; 'rejetÃ©',
        'reverse' =&gt; 'inverse',
        'Facility' =&gt; 'Service',
        'Time Zone' =&gt; 'Fuseau horaire',
        'Pending till' =&gt; 'En attendant jusqu\'Ã&nbsp;',
        'Don\'t use the Superuser account to work with OTRS! Create new Agents and work with these accounts instead.' =&gt;
            'N\'utilisez pas le compte Superuser pour travailler avec OTRS! CrÃ©ez de nouveaux agents et travaillez plutÃ´t avec ces agents.',
        'Dispatching by email To: field.' =&gt; 'RÃ©partition par le champ \'Ã€:\' de l\'e-mail',
        'Dispatching by selected Queue.' =&gt; 'RÃ©partition selon la file sÃ©lectionnÃ©e',
        'No entry found!' =&gt; 'Aucun rÃ©sultat n\'a Ã©tÃ© trouvÃ© !',
        'Session invalid. Please log in again.' =&gt; 'Session non valide. Veuillez vous rÃ©-authentifier.',
        'Session has timed out. Please log in again.' =&gt; 'Le dÃ©lai de votre session est dÃ©passÃ©, veuillez vous rÃ©-authentifier.',
        'Session limit reached! Please try again later.' =&gt; 'Limite de session atteinte. Veuillez rÃ©essayer ultÃ©rieurement',
        'No Permission!' =&gt; 'Pas de permission !',
        '(Click here to add)' =&gt; '(Cliquez ici pour ajouter)',
        'Preview' =&gt; 'AperÃ§u',
        'Package not correctly deployed! Please reinstall the package.' =&gt;
            'Package incorrectement dÃ©ployÃ©! Merci de rÃ©installer le package.',
        '%s is not writable!' =&gt; '% n\'est pas accessible en Ã©criture',
        'Cannot create %s!' =&gt; 'Impossible de crÃ©er %s',
        'Check to activate this date' =&gt; 'Cochez pour activer cette date',
        'You have Out of Office enabled, would you like to disable it?' =&gt;
            'Vous avez l\'Heure de sortie du travail\' activÃ©e, voulez-vous la dÃ©sactiver?',
        'News about OTRS releases!' =&gt; '',
        'Customer %s added' =&gt; 'Client %s ajoutÃ©',
        'Role added!' =&gt; 'RÃ´le ajoutÃ©!',
        'Role updated!' =&gt; 'RÃ´le mis Ã&nbsp; jour!',
        'Attachment added!' =&gt; 'PiÃ¨ce jointe ajoutÃ©e!',
        'Attachment updated!' =&gt; 'PiÃ¨ce jointe mise Ã&nbsp; jour!',
        'Response added!' =&gt; 'RÃ©ponse ajoutÃ©e!',
        'Response updated!' =&gt; 'RÃ©ponse mise Ã&nbsp; jour!',
        'Group updated!' =&gt; 'Groupe ajoutÃ©!',
        'Queue added!' =&gt; 'File ajoutÃ©e!',
        'Queue updated!' =&gt; 'File mise Ã&nbsp; jour!',
        'State added!' =&gt; 'Ã‰tat ajoutÃ©!',
        'State updated!' =&gt; 'Ã‰tat mis Ã&nbsp; jour!',
        'Type added!' =&gt; 'Type ajoutÃ©!',
        'Type updated!' =&gt; 'Type mis Ã&nbsp; jour!',
        'Customer updated!' =&gt; 'Client mis Ã&nbsp; jour!',
        'Customer company added!' =&gt; 'Entreprise du client ajoutÃ©eÂ&nbsp;!',
        'Customer company updated!' =&gt; 'Entreprise du client mise Ã&nbsp; jourÂ&nbsp;!',
        'Note: Company is invalid!' =&gt; 'Note: Entreprise non valide!',
        'Mail account added!' =&gt; 'Compte de messagerie ajoutÃ©Â&nbsp;!',
        'Mail account updated!' =&gt; 'Compte de messagerie mis Ã&nbsp; jourÂ&nbsp;!',
        'System e-mail address added!' =&gt; 'Adresse e-mail systÃ¨me ajoutÃ©eÂ&nbsp;!',
        'System e-mail address updated!' =&gt; 'Adresse e-mail systÃ¨me mise Ã&nbsp; jourÂ&nbsp;!',
        'Contract' =&gt; 'Contrat',
        'Online Customer: %s' =&gt; 'Clients en ligne: %s',
        'Online Agent: %s' =&gt; 'OpÃ©rateurs en ligne: %s',
        'Calendar' =&gt; 'Calendrier',
        'File' =&gt; 'Fichier',
        'Filename' =&gt; 'Nom de fichier',
        'Type' =&gt; 'Type',
        'Size' =&gt; 'Taille',
        'Upload' =&gt; 'Envoyer',
        'Directory' =&gt; 'RÃ©pertoire',
        'Signed' =&gt; 'SignÃ©',
        'Sign' =&gt; 'Signer',
        'Crypted' =&gt; 'CryptÃ©',
        'Crypt' =&gt; 'Crypter',
        'PGP' =&gt; 'PGP',
        'PGP Key' =&gt; 'ClÃ© PGP',
        'PGP Keys' =&gt; 'ClÃ©s PGP',
        'S/MIME' =&gt; 'S/MIME',
        'S/MIME Certificate' =&gt; 'Certificat S/MIME',
        'S/MIME Certificates' =&gt; 'Certificats S/MIME',
        'Office' =&gt; 'Bureau',
        'Phone' =&gt; 'TÃ©lÃ©phone',
        'Fax' =&gt; 'Fax',
        'Mobile' =&gt; 'TÃ©lÃ©phone portable',
        'Zip' =&gt; 'Code postal',
        'City' =&gt; 'Ville',
        'Street' =&gt; 'Rue',
        'Country' =&gt; 'Pays',
        'Location' =&gt; 'Plan',
        'installed' =&gt; 'installÃ©',
        'uninstalled' =&gt; 'dÃ©sinstallÃ©',
        'Security Note: You should activate %s because application is already running!' =&gt;
            'Note de SÃ©curitÃ©: Vous devriez activer %s parce que l\'application est dÃ©jÃ&nbsp; lancÃ©e !',
        'Unable to parse repository index document.' =&gt; 'Impossible de lire le document d\'index du dÃ©pÃ´t',
        'No packages for your framework version found in this repository, it only contains packages for other framework versions.' =&gt;
            'Aucun paquet pour votre version de framework dans ce dÃ©pÃ´t, il contient uniquement des paquets pour d\'autres versions du framework.',
        'No packages, or no new packages, found in selected repository.' =&gt;
            'Aucun paquet, ou nouveau paquet, trouvÃ© dans le dÃ©pÃ´t sÃ©lectionnÃ©.',
        'Edit the system configuration settings.' =&gt; 'Modifier la configuration du systÃ¨me.',
        'ACL information from database is not in sync with the system configuration, please deploy all ACLs.' =&gt;
            '',
        'printed at' =&gt; 'imprimÃ© Ã&nbsp;',
        'Loading...' =&gt; 'Chargement...',
        'Dear Mr. %s,' =&gt; 'Cher M. %s',
        'Dear Mrs. %s,' =&gt; 'Cher Mme %s',
        'Dear %s,' =&gt; 'Cher %s',
        'Hello %s,' =&gt; 'Bonjour %s',
        'This email address already exists. Please log in or reset your password.' =&gt;
            'Cette adresse e-mail existe dÃ©jÃ&nbsp;. Veuillez vous authentifier ou re-initialiser votre mot de passe',
        'New account created. Sent login information to %s. Please check your email.' =&gt;
            'Nouveau compte crÃ©Ã©. Informations de connexion envoyÃ©es Ã&nbsp; %s. Veuillez consulter votre e-mail.',
        'Please press Back and try again.' =&gt; 'Veuillez retourner Ã&nbsp; la page prÃ©cÃ©dente et rÃ©Ã©ssayer.',
        'Sent password reset instructions. Please check your email.' =&gt; 'Instructions d\'initialisation du mot de passe envoyÃ©es. Veuillez consulter votre e-mail.',
        'Sent new password to %s. Please check your email.' =&gt; 'Nouveau mot de passe envoyÃ© Ã&nbsp; %s. Veuillez consulter votre e-mail.',
        'Upcoming Events' =&gt; 'Ã‰vÃ¨nements Ã&nbsp; venir',
        'Event' =&gt; 'Ã‰vÃ¨nement',
        'Events' =&gt; 'Ã‰vÃ¨nements',
        'Invalid Token!' =&gt; 'Jeton invalide !',
        'more' =&gt; 'plus',
        'Collapse' =&gt; 'RÃ©duire',
        'Shown' =&gt; 'AffichÃ©(s)',
        'Shown customer users' =&gt; 'Utilisateurs clients affichÃ©s',
        'News' =&gt; 'Nouvelles',
        'Product News' =&gt; 'Nouvelles du produit',
        'OTRS News' =&gt; 'Nouvelles d\'OTRS',
        '7 Day Stats' =&gt; 'Stats sur 7 jours',
        'Process Management information from database is not in sync with the system configuration, please synchronize all processes.' =&gt;
            'Les informations de Gestion de Processus de la base de donnÃ©es ne sont pas synchrones avec la configurations systÃ¨me. Veuillez synchroniser tous les processus.',
        'Package not verified by the OTRS Group! It is recommended not to use this package.' =&gt;
            'Paquets non vÃ©rifiÃ© pour le groupe OTRS! Il est recommendÃ© de ne pas utiliser ce paquet.',
        '&lt;br&gt;If you continue to install this package, the following issues may occur!&lt;br&gt;&lt;br&gt;&amp;nbsp;-Security problems&lt;br&gt;&amp;nbsp;-Stability problems&lt;br&gt;&amp;nbsp;-Performance problems&lt;br&gt;&lt;br&gt;Please note that issues that are caused by working with this package are not covered by OTRS service contracts!&lt;br&gt;&lt;br&gt;' =&gt;
            '',
        'Mark' =&gt; '',
        'Unmark' =&gt; '',
        'Bold' =&gt; 'Gras',
        'Italic' =&gt; 'Italique',
        'Underline' =&gt; 'SoulignÃ©',
        'Font Color' =&gt; 'Couleur de police',
        'Background Color' =&gt; 'Couleur de fond',
        'Remove Formatting' =&gt; 'Supprimer le formattage',
        'Show/Hide Hidden Elements' =&gt; 'Montrer/Cacher les Ã©lÃ©ments cachÃ©s',
        'Align Left' =&gt; 'Aligner Ã&nbsp; Gauche',
        'Align Center' =&gt; 'Aligner au Centre',
        'Align Right' =&gt; 'Aligner Ã&nbsp; Droite',
        'Justify' =&gt; 'Justifier',
        'Header' =&gt; 'En-tÃªte',
        'Indent' =&gt; 'Ajouter indentation',
        'Outdent' =&gt; 'Supprimer indentation',
        'Create an Unordered List' =&gt; 'CrÃ©er une liste non ordonnÃ©e',
        'Create an Ordered List' =&gt; 'CrÃ©er une liste ordonnÃ©e',
        'HTML Link' =&gt; 'Lien HTML',
        'Insert Image' =&gt; 'InsÃ©rer image',
        'CTRL' =&gt; 'ContrÃ´le',
        'SHIFT' =&gt; 'Shift',
        'Undo' =&gt; 'Annuler',
        'Redo' =&gt; 'Refaire',
        'Scheduler process is registered but might not be running.' =&gt; '',
        'Scheduler is not running.' =&gt; '',
        'Can\'t contact registration server. Please try again later.' =&gt; '',
        'No content received from registration server. Please try again later.' =&gt;
            '',
        'Problems processing server result. Please try again later.' =&gt; '',
        'Username and password do not match. Please try again.' =&gt; '',
        'The selected process is invalid!' =&gt; '',

        # Template: AAACalendar
        'New Year\'s Day' =&gt; 'Jour de l\'An',
        'International Workers\' Day' =&gt; 'FÃªte internationale des travailleurs',
        'Christmas Eve' =&gt; 'RÃ©veillon de NoÃ«l',
        'First Christmas Day' =&gt; '1er jour de NoÃ«l',
        'Second Christmas Day' =&gt; '2e jour de NoÃ«l',
        'New Year\'s Eve' =&gt; 'Veille du jour de l\'An',

        # Template: AAAGenericInterface
        'OTRS as requester' =&gt; 'OTRS, demandeur',
        'OTRS as provider' =&gt; 'OTRS, fournisseur',
        'Webservice "%s" created!' =&gt; 'Le service Web "%s" a Ã©tÃ© crÃ©Ã©.',
        'Webservice "%s" updated!' =&gt; 'Le service Web "%s" a Ã©tÃ© mise Ã&nbsp; jour.',

        # Template: AAAMonth
        'Jan' =&gt; 'Jan',
        'Feb' =&gt; 'FÃ©v',
        'Mar' =&gt; 'Mar',
        'Apr' =&gt; 'Avr',
        'May' =&gt; 'Mai',
        'Jun' =&gt; 'Juin',
        'Jul' =&gt; 'Juil',
        'Aug' =&gt; 'AoÃ»',
        'Sep' =&gt; 'Sep',
        'Oct' =&gt; 'Oct',
        'Nov' =&gt; 'Nov',
        'Dec' =&gt; 'DÃ©c',
        'January' =&gt; 'Janvier',
        'February' =&gt; 'FÃ©vrier',
        'March' =&gt; 'Mars',
        'April' =&gt; 'Avril',
        'May_long' =&gt; 'Mai',
        'June' =&gt; 'Juin',
        'July' =&gt; 'Juillet',
        'August' =&gt; 'AoÃ»t',
        'September' =&gt; 'Septembre',
        'October' =&gt; 'Octobre',
        'November' =&gt; 'Novembre',
        'December' =&gt; 'DÃ©cembre',

        # Template: AAAPreferences
        'Preferences updated successfully!' =&gt; 'Les prÃ©fÃ©rences ont bien Ã©tÃ© mises Ã&nbsp; jour !',
        'User Profile' =&gt; 'Profil utilisateur',
        'Email Settings' =&gt; 'ParamÃ©trage e-mail',
        'Other Settings' =&gt; 'Autres paramÃ©trages',
        'Change Password' =&gt; 'Changer de mot de passe',
        'Current password' =&gt; 'Mot de passe actuel',
        'New password' =&gt; 'Nouveau mot de passe',
        'Verify password' =&gt; 'VÃ©rification du mot de passe',
        'Spelling Dictionary' =&gt; 'Correcteur orthographique',
        'Default spelling dictionary' =&gt; 'Dictionnaire d\'orthographe par dÃ©faut.',
        'Max. shown Tickets a page in Overview.' =&gt; 'Nombre maximum de tickets affichÃ©s sur la page d\'aperÃ§u des tickets',
        'The current password is not correct. Please try again!' =&gt; 'Le mot de passe actuel n\'est pas correct. Merci d\'essayer Ã&nbsp; nouveau!',
        'Can\'t update password, your new passwords do not match. Please try again!' =&gt;
            'Impossible de mettre Ã&nbsp; jour le mot de passe, votre nouveau mot de passe ne correspond pas. Merci d\'essayer Ã&nbsp; nouveau!',
        'Can\'t update password, it contains invalid characters!' =&gt; 'Impossible de mettre Ã&nbsp; jour le mot de passe, il contienti des caractÃ¨res invalides!',
        'Can\'t update password, it must be at least %s characters long!' =&gt;
            'Impossible de mettre Ã&nbsp; jour le mot de passe,, il doit contenir au moins %s caractÃ¨res!',
        'Can\'t update password, it must contain at least 2 lowercase and 2 uppercase characters!' =&gt;
            'Impossible de mettre Ã&nbsp; jour le mot de passe, il doit contenir au moins 2 lettres en minuscule et 2 en majuscule!',
        'Can\'t update password, it must contain at least 1 digit!' =&gt; 'Impossible de mettre Ã&nbsp; jour le mot de passe, il doit contenir au moins 1 chiffre!',
        'Can\'t update password, it must contain at least 2 characters!' =&gt;
            'Impossible de mettre Ã&nbsp; jour le mot de passe, il doit contenir au moins 2 caractÃ¨res!',
        'Can\'t update password, this password has already been used. Please choose a new one!' =&gt;
            'Impossible de mettre Ã&nbsp; jour le mot de passe, ce mot de passe a dÃ©jÃ&nbsp; Ã©tÃ© utilisÃ©. Merci d\'en choisir un autre!',
        'Select the separator character used in CSV files (stats and searches). If you don\'t select a separator here, the default separator for your language will be used.' =&gt;
            'SÃ©lectionner le caractÃ¨re sÃ©parateur pour les fichiers CSV (stats et recherches). Si rien n\'est indiquÃ© ici, le sÃ©parateur par dÃ©faut pour votre langage est utilisÃ©.',
        'CSV Separator' =&gt; 'SÃ©parateur CSV',

        # Template: AAAStats
        'Stat' =&gt; 'Statistique',
        'Sum' =&gt; 'Somme',
        'Days' =&gt; '',
        'No (not supported)' =&gt; '',
        'Please fill out the required fields!' =&gt; 'Remplissez les champs obligatoires svp !',
        'Please select a file!' =&gt; 'SÃ©lectionnez un fichier svp !',
        'Please select an object!' =&gt; 'SÃ©lectionnez un objet svp !',
        'Please select a graph size!' =&gt; 'SÃ©lectionnez une taille pour le graphique svp !',
        'Please select one element for the X-axis!' =&gt; 'SÃ©lectionnez un Ã©lÃ©ment pour l\'axe X svp !',
        'Please select only one element or turn off the button \'Fixed\' where the select field is marked!' =&gt;
            'Merci de sÃ©lectionner un seul Ã©lÃ©ment ou de dÃ©sactiver le bouton \'Fixe\' oÃ¹ le bouton de sÃ©lection est marquÃ©',
        'If you use a checkbox you have to select some attributes of the select field!' =&gt;
            'Si vous cochez une case, vous devez indiquer des attributs du champ sÃ©lectionnÃ© !',
        'Please insert a value in the selected input field or turn off the \'Fixed\' checkbox!' =&gt;
            'Veuillez donner une valeur pour le champ sÃ©lectionnÃ© ou dÃ©cochez la case \'Fixed\' !',
        'The selected end time is before the start time!' =&gt; 'La date de fin est antÃ©rieure Ã&nbsp; la date de dÃ©but !',
        'You have to select one or more attributes from the select field!' =&gt;
            'Vous devez sÃ©lectionner un ou plusieurs attributs du champ sÃ©lectionnÃ© !',
        'The selected Date isn\'t valid!' =&gt; 'La date sÃ©lectionnÃ©e n\'est pas valide !',
        'Please select only one or two elements via the checkbox!' =&gt; 'SÃ©lectionnez uniquement un ou deux Ã©lÃ©ments via les cases Ã&nbsp; cocher !',
        'If you use a time scale element you can only select one element!' =&gt;
            'Si vous employez un Ã©lÃ©ment d\'Ã©chelle de temps vous ne pouvez choisir qu\'un seul Ã©lÃ©ment',
        'You have an error in your time selection!' =&gt; 'Vous avez une erreur dans le choix de la date !',
        'Your reporting time interval is too small, please use a larger time scale!' =&gt;
            'La pÃ©riode choisie pour le rapport est trop courte, veuillez indiquer une plage plus grande !',
        'The selected start time is before the allowed start time!' =&gt; 'La date de dÃ©but choisie est antÃ©rieure Ã&nbsp; la date de dÃ©but autorisÃ©e !',
        'The selected end time is after the allowed end time!' =&gt; 'La date de fin choisie est posterieure Ã&nbsp; la date de fin autorisÃ©e !',
        'The selected time period is larger than the allowed time period!' =&gt;
            'La plage de temps choisie est supÃ©rieure Ã&nbsp; la pÃ©riode de temps autorisÃ©e !',
        'Common Specification' =&gt; 'CaractÃ©ristiques Communes',
        'X-axis' =&gt; 'Axe X',
        'Value Series' =&gt; 'SÃ©ries de valeurs',
        'Restrictions' =&gt; 'Restrictions',
        'graph-lines' =&gt; 'Graphique-Lignes',
        'graph-bars' =&gt; 'Graphique-Barres',
        'graph-hbars' =&gt; 'Graphique-Barres horizontales',
        'graph-points' =&gt; 'Graphique-Points',
        'graph-lines-points' =&gt; 'Graphique-Lignes-Points',
        'graph-area' =&gt; 'Graphique-Surface',
        'graph-pie' =&gt; 'Graphique-Camembert',
        'extended' =&gt; 'Ã©tendu',
        'Agent/Owner' =&gt; 'OpÃ©rateur/PropriÃ©taire',
        'Created by Agent/Owner' =&gt; 'CrÃ©Ã© par le OpÃ©rateur/PropriÃ©taire',
        'Created Priority' =&gt; 'PrioritÃ© crÃ©Ã©e',
        'Created State' =&gt; 'Ã‰tat crÃ©Ã©',
        'Create Time' =&gt; 'Date de crÃ©ation',
        'CustomerUserLogin' =&gt; 'Identifiant Client',
        'Close Time' =&gt; 'Date de clÃ´ture',
        'TicketAccumulation' =&gt; 'Cumul de ticket',
        'Attributes to be printed' =&gt; 'Attributs Ã&nbsp; imprimer',
        'Sort sequence' =&gt; 'Ordre de tri',
        'Order by' =&gt; 'Trier par',
        'Limit' =&gt; 'Limite',
        'Ticketlist' =&gt; 'Liste des tickets',
        'ascending' =&gt; 'ascendant',
        'descending' =&gt; 'descendant',
        'First Lock' =&gt; 'Premier verrou',
        'Evaluation by' =&gt; 'Evaluation par',
        'Total Time' =&gt; 'Temps Total',
        'Ticket Average' =&gt; 'Moyenne des tickets',
        'Ticket Min Time' =&gt; 'Temps minimum du ticket',
        'Ticket Max Time' =&gt; 'Temps maximum du ticket',
        'Number of Tickets' =&gt; 'Nombre de tickets',
        'Article Average' =&gt; 'Moyenne des articles',
        'Article Min Time' =&gt; 'Temps minimum des articles',
        'Article Max Time' =&gt; 'Temps maximum des articles',
        'Number of Articles' =&gt; 'Nombre d\'articles',
        'Accounted time by Agent' =&gt; 'Temps passÃ© par opÃ©rateur',
        'Ticket/Article Accounted Time' =&gt; 'Temps passÃ© par Ticket/Article',
        'TicketAccountedTime' =&gt; 'Temps passÃ© sur le ticket',
        'Ticket Create Time' =&gt; 'Heure de crÃ©ation du ticket',
        'Ticket Close Time' =&gt; 'Heure de fermeture du ticket',

        # Template: AAASupportDataCollector
        'Unknown' =&gt; '',
        'Information' =&gt; 'Information',
        'OK' =&gt; '',
        'Problem' =&gt; '',
        'Webserver' =&gt; '',
        'Operating System' =&gt; '',
        'OTRS' =&gt; '',
        'Table Presence' =&gt; '',
        'Internal Error: Could not open file.' =&gt; '',
        'Table Check' =&gt; '',
        'Internal Error: Could not read file.' =&gt; '',
        'Tables found which are not present in the database.' =&gt; '',
        'Database Size' =&gt; '',
        'Could not determine database size.' =&gt; '',
        'Database Version' =&gt; '',
        'Could not determine database version.' =&gt; '',
        'Client Connection Charset' =&gt; '',
        'Setting character_set_client needs to be utf8.' =&gt; '',
        'Server Database Charset' =&gt; '',
        'Setting character_set_database needs to be UNICODE or UTF8.' =&gt; '',
        'Table Charset' =&gt; '',
        'There were tables found which no not have utf8 as charset.' =&gt; '',
        'Maximum Query Size' =&gt; '',
        'The setting \'max_allowed_packet\' must be higher than 20 MB.' =&gt;
            '',
        'Query Cache Size' =&gt; '',
        'The setting \'query_cache_size\' should be used (higher than 10 MB but not more than 512 MB).' =&gt;
            '',
        'Default Storage Engine' =&gt; '',
        'Tables with a different storage engine than the default engine were found.' =&gt;
            '',
        'Table Status' =&gt; '',
        'Tables found which do not have a regular status.' =&gt; '',
        'MySQL 5.x or higher is required.' =&gt; '',
        'NLS_LANG Setting' =&gt; '',
        'NLS_LANG must be set to utf8 (e.g. german_germany.utf8).' =&gt; '',
        'NLS_DATE_FORMAT Setting' =&gt; '',
        'NLS_DATE_FORMAT must be set to \'YYYY-MM-DD HH24:MI:SS\'.' =&gt; '',
        'NLS_DATE_FORMAT Setting SQL Check' =&gt; '',
        'Setting client_encoding needs to be UNICODE or UTF8.' =&gt; '',
        'Setting server_encoding needs to be UNICODE or UTF8.' =&gt; '',
        'Date Format' =&gt; '',
        'Setting DateStyle needs to be ISO.' =&gt; '',
        'PostgreSQL 8.x or higher is required.' =&gt; '',
        'OTRS Disk Partition' =&gt; '',
        'Disk Partitions Usage' =&gt; '',
        'Distribution' =&gt; '',
        'Could not determine distribution.' =&gt; '',
        'Kernel Version' =&gt; '',
        'Could not determine kernel version.' =&gt; '',
        'Load' =&gt; '',
        'The load should be at maximum, the number of procesors the system have (e.g. a load of 8 or less on a 8 CPUs system is OK.' =&gt;
            '',
        'Could not determine system load.' =&gt; '',
        'Perl Modules' =&gt; '',
        'Not all required Perl modules are correctly installed.' =&gt; '',
        'Perl Version' =&gt; '',
        'Free Swap Space (%)' =&gt; '',
        'No Swap Enabled.' =&gt; '',
        'Used Swap Space (MB)' =&gt; '',
        'There should be more than 60% free swap space.' =&gt; '',
        'There should be no more than 200 MB swap space used.' =&gt; '',
        'Config Settings' =&gt; '',
        'Could not determine value.' =&gt; '',
        'Database Records' =&gt; '',
        'Tickets' =&gt; 'Ticket',
        'Ticket History Entries' =&gt; '',
        'Articles' =&gt; '',
        'Attachments (DB, Without HTML)' =&gt; '',
        'Customers With At Least One Ticket' =&gt; '',
        'Queues' =&gt; 'Files',
        'Agents' =&gt; 'OpÃ©rateurs',
        'Roles' =&gt; 'RÃ´les',
        'Groups' =&gt; 'Groupes',
        'Dynamic Fields' =&gt; 'Champs dynamiques',
        'Dynamic Field Values' =&gt; '',
        'GenericInterface Webservices' =&gt; '',
        'Processes' =&gt; '',
        'Months Between First And Last Ticket' =&gt; '',
        'Tickets Per Month (avg)' =&gt; '',
        'Default SOAP Username and Password' =&gt; '',
        'Security risk: you use the default setting for SOAP::User and SOAP::Password. Please change it.' =&gt;
            '',
        'Default Admin Password' =&gt; '',
        'Security risk: the agent account root@localhost still has the default password. Please change it or invalidate the account.' =&gt;
            '',
        'Error Log' =&gt; '',
        'There are error reports in your system log.' =&gt; '',
        'File System Writable' =&gt; '',
        'The file system on your OTRS partition is not writable.' =&gt; '',
        'Domain Name' =&gt; '',
        'Your FQDN setting is invalid.' =&gt; '',
        'Package installation status' =&gt; '',
        'Some packages are not correctly installed.' =&gt; '',
        'Package List' =&gt; '',
        'SystemID' =&gt; 'ID SystÃ¨me',
        'Your SystemID setting is invalid, it should only contain digits.' =&gt;
            '',
        'OTRS Version' =&gt; '',
        'Ticket Index Module' =&gt; '',
        'You have more than 60,000 tickets and should use the StaticDB backend. See admin manual (Performance Tuning) for more information.' =&gt;
            '',
        'Open Tickets' =&gt; '',
        'You should not have more than 8,000 open tickets in your system.' =&gt;
            '',
        'Ticket Search Index module' =&gt; '',
        'You have more than 50,000 articles and should use the StaticDB backend. See admin manual (Performance Tuning) for more information.' =&gt;
            '',
        'Orphaned Records In ticket_lock_index Table' =&gt; '',
        'Table ticket_lock_index contains orphaned records. Please run otrs/bin/otrs.CleanTicketIndex.pl to clean the StaticDB index.' =&gt;
            '',
        'Orphaned Records In ticket_index Table' =&gt; '',
        'Table ticket_index contains orphaned records. Please run otrs/bin/otrs.CleanTicketIndex.pl to clean the StaticDB index.' =&gt;
            '',
        'Environment Variables' =&gt; '',
        'Webserver Version' =&gt; '',
        'Could not determine webserver version.' =&gt; '',
        'CGI Accelerator Usage' =&gt; '',
        'You should use FastCGI or mod_perl to increase your performance.' =&gt;
            '',
        'mod_deflate Usage' =&gt; '',
        'Please install mod_deflate to improve GUI speed.' =&gt; '',
        'mod_headers Usage' =&gt; '',
        'Please install mod_headers to improve GUI speed.' =&gt; '',
        'Apache::Reload Usage' =&gt; '',
        'Apache::Reload or Apache2::Reload should be used as PerlModule and PerlInitHandler to prevent web server restarts when installing and upgrading modules.' =&gt;
            '',
        'Apache::DBI Usage' =&gt; '',
        'Apache::DBI should be used to get a better performance  with pre-established database connections.' =&gt;
            '',
        'You should use PerlEx to increase your performance.' =&gt; '',

        # Template: AAATicket
        'Status View' =&gt; 'Vue des statuts',
        'Bulk' =&gt; 'Actions groupÃ©es',
        'Lock' =&gt; 'Verrouiller',
        'Unlock' =&gt; 'DÃ©verrouiller',
        'History' =&gt; 'Historique',
        'Zoom' =&gt; 'DÃ©tails',
        'Age' =&gt; 'Ã‚ge',
        'Bounce' =&gt; 'Renvoyer',
        'Forward' =&gt; 'Transmettre',
        'From' =&gt; 'De',
        'To' =&gt; 'Ã€',
        'Cc' =&gt; 'Copie ',
        'Bcc' =&gt; 'Copie Invisible',
        'Subject' =&gt; 'Sujet',
        'Move' =&gt; 'DÃ©placer',
        'Queue' =&gt; 'File',
        'Priority' =&gt; 'PrioritÃ©',
        'Priorities' =&gt; 'PrioritÃ©s',
        'Priority Update' =&gt; 'Mise Ã&nbsp; jour de la prioritÃ©',
        'Priority added!' =&gt; 'PrioritÃ© ajoutÃ©e!',
        'Priority updated!' =&gt; 'PrioritÃ© mise Ã&nbsp; jour!',
        'Signature added!' =&gt; 'Signature ajoutÃ©e!',
        'Signature updated!' =&gt; 'Signature mise Ã&nbsp; jour!',
        'SLA' =&gt; 'SLA',
        'Service Level Agreement' =&gt; 'Contrat de niveau de support',
        'Service Level Agreements' =&gt; 'Contrats de niveau de support',
        'Service' =&gt; 'Service',
        'Services' =&gt; 'Services',
        'State' =&gt; 'Ã‰tat',
        'States' =&gt; 'Ã‰tats',
        'Status' =&gt; 'Statut',
        'Statuses' =&gt; 'Status',
        'Ticket Type' =&gt; 'Type de ticket',
        'Ticket Types' =&gt; 'Types de tickets',
        'Compose' =&gt; 'Composer',
        'Pending' =&gt; 'En attente',
        'Owner' =&gt; 'PropriÃ©taire',
        'Owner Update' =&gt; 'Mise Ã&nbsp; jour du propriÃ©taire',
        'Responsible' =&gt; 'Responsable',
        'Responsible Update' =&gt; 'Mise Ã&nbsp; jour du responsable',
        'Sender' =&gt; 'Ã©metteur',
        'Article' =&gt; 'Article',
        'Ticket' =&gt; 'Ticket',
        'Createtime' =&gt; 'Date de crÃ©ation',
        'plain' =&gt; 'tel quel',
        'Email' =&gt; 'E-mail',
        'email' =&gt; 'e-mail',
        'Close' =&gt; 'Fermer',
        'Action' =&gt; 'Action',
        'Attachment' =&gt; 'PiÃ¨ce jointe',
        'Attachments' =&gt; 'PiÃ¨ces jointes',
        'This message was written in a character set other than your own.' =&gt;
            'Ce message a Ã©tÃ© Ã©crit dans un jeu de caractÃ¨res diffÃ©rent du vÃ´tre.',
        'If it is not displayed correctly,' =&gt; 'S\'il n\'est pas affichÃ© correctement',
        'This is a' =&gt; 'Ceci est un',
        'to open it in a new window.' =&gt; 'L\'ouvrir dans une nouvelle fenÃªtre',
        'This is a HTML email. Click here to show it.' =&gt; 'Ceci est un e-mail au format HTML ; cliquer ici pour l\'afficher.',
        'Free Fields' =&gt; 'Champs libres',
        'Merge' =&gt; 'Fusionner',
        'merged' =&gt; 'FusionnÃ©',
        'closed successful' =&gt; 'clos (rÃ©solu)',
        'closed unsuccessful' =&gt; 'clos (non rÃ©solu)',
        'Locked Tickets Total' =&gt; 'Total des tickets verrouillÃ©s',
        'Locked Tickets Reminder Reached' =&gt; 'Tickets verrouillÃ©s ayant atteint le rappel',
        'Locked Tickets New' =&gt; 'Nouveaux Tickets VerrouillÃ©s',
        'Responsible Tickets Total' =&gt; 'Total des tickets du responsable',
        'Responsible Tickets New' =&gt; 'Nouveaux tickets du responsable',
        'Responsible Tickets Reminder Reached' =&gt; '',
        'Watched Tickets Total' =&gt; 'Total Tickets vus',
        'Watched Tickets New' =&gt; 'Total Nouveaux Tickets',
        'Watched Tickets Reminder Reached' =&gt; 'Rappel atteint des Tickets vus',
        'All tickets' =&gt; 'Tous les Tickets',
        'Available tickets' =&gt; 'Tickets Disponibles',
        'Escalation' =&gt; 'RemontÃ©e',
        'last-search' =&gt; 'derniÃ¨re-recherche',
        'QueueView' =&gt; 'Vue file',
        'Ticket Escalation View' =&gt; 'Vue des remontÃ©es du ticket',
        'Message from' =&gt; 'Message de',
        'End message' =&gt; 'Fin du message',
        'Forwarded message from' =&gt; 'Message transfÃ©rÃ© par',
        'End forwarded message' =&gt; 'Fin du message tranfÃ©rÃ©',
        'Bounce Article to a different mail address' =&gt; '',
        'new' =&gt; 'nouveau',
        'open' =&gt; 'ouvert',
        'Open' =&gt; 'Ouverts',
        'Open tickets' =&gt; 'Tickets ouverts',
        'closed' =&gt; 'fermÃ©',
        'Closed' =&gt; 'FermÃ©s',
        'Closed tickets' =&gt; 'Tickets fermÃ©s',
        'removed' =&gt; 'supprimÃ©',
        'pending reminder' =&gt; 'Attente du rappel',
        'pending auto' =&gt; 'En attente auto',
        'pending auto close+' =&gt; 'En attente de la fermeture automatique(+)',
        'pending auto close-' =&gt; 'En attente de la fermeture automatique(-)',
        'email-external' =&gt; 'e-mail externe',
        'email-internal' =&gt; 'e-mail interne',
        'note-external' =&gt; 'Note externe',
        'note-internal' =&gt; 'Note interne',
        'note-report' =&gt; 'Note rapport',
        'phone' =&gt; 'tÃ©lÃ©phone',
        'sms' =&gt; 'SMS',
        'webrequest' =&gt; 'RequÃªte par le web',
        'lock' =&gt; 'verrouillÃ©.',
        'unlock' =&gt; 'dÃ©verrouillÃ©',
        'very low' =&gt; 'trÃ¨s basse',
        'low' =&gt; 'confort de fonctionnement',
        'normal' =&gt; 'normal',
        'high' =&gt; 'important',
        'very high' =&gt; 'trÃ¨s haut',
        '1 very low' =&gt; '1 trÃ¨s bas',
        '2 low' =&gt; '2 bas',
        '3 normal' =&gt; '3 normal',
        '4 high' =&gt; '4 important',
        '5 very high' =&gt; '5 trÃ¨s important',
        'auto follow up' =&gt; 'suivi automatique',
        'auto reject' =&gt; 'rejet automatique',
        'auto remove' =&gt; 'suppression automatique',
        'auto reply' =&gt; 'rÃ©ponse automatique',
        'auto reply/new ticket' =&gt; 'rÃ©ponse auto/nouveau ticket',
        'Create' =&gt; 'CrÃ©ation',
        'Answer' =&gt; '',
        'Phone call' =&gt; 'Appel tÃ©lÃ©phonique',
        'Ticket "%s" created!' =&gt; 'Le ticket %s a Ã©tÃ© crÃ©Ã© !',
        'Ticket Number' =&gt; 'NumÃ©ro de ticket',
        'Ticket Object' =&gt; 'Objet ticket',
        'No such Ticket Number "%s"! Can\'t link it!' =&gt; 'Pas de ticket numÃ©ro "%s" ! Impossible de le lier !',
        'You don\'t have write access to this ticket.' =&gt; 'Vous n\'avez pas de permission d\'Ã©criture pour ce ticket.',
        'Sorry, you need to be the ticket owner to perform this action.' =&gt;
            'DÃ©solÃ©, vous devez Ãªtre le propriÃ©taire du ticket pour effectuer cette action.',
        'Please change the owner first.' =&gt; 'D\'abord, veuillez modifier le propriÃ©taire.',
        'Ticket selected.' =&gt; 'Ticket sÃ©lectionnÃ©.',
        'Ticket is locked by another agent.' =&gt; 'Ticket verrouillÃ© par un autre opÃ©rateur.',
        'Ticket locked.' =&gt; 'Ticket verrouillÃ©.',
        'Don\'t show closed Tickets' =&gt; 'Ne pas montrer les tickets cloturÃ©s',
        'Show closed Tickets' =&gt; 'Voir les tickets cloturÃ©s',
        'New Article' =&gt; 'Nouvel Article',
        'Unread article(s) available' =&gt; 'Article(s) non lu(s) disponible(s)',
        'Remove from list of watched tickets' =&gt; 'Enlever de la liste des tickets suivis',
        'Add to list of watched tickets' =&gt; 'Ajouter Ã&nbsp; la liste des tickets suivis',
        'Email-Ticket' =&gt; 'Ticket E-mail',
        'Create new Email Ticket' =&gt; 'CrÃ©er un nouveau ticket par e-mail',
        'Phone-Ticket' =&gt; 'Ticket TÃ©lÃ©phone',
        'Search Tickets' =&gt; 'Recherche de tickets',
        'Edit Customer Users' =&gt; 'Editer clients',
        'Edit Customer Company' =&gt; 'Ã‰diter l\'entreprise cliente',
        'Bulk Action' =&gt; 'Action groupÃ©e',
        'Bulk Actions on Tickets' =&gt; 'Action groupÃ©es sur les tickets',
        'Send Email and create a new Ticket' =&gt; 'Envoyer un E-mail et crÃ©er un nouveau Ticket',
        'Create new Email Ticket and send this out (Outbound)' =&gt; 'CrÃ©er un nouveau Ticket E-mail et l\'envoyer (Sortant)',
        'Create new Phone Ticket (Inbound)' =&gt; 'CrÃ©er un ticket TÃ©lÃ©phone (Entrant)',
        'Address %s replaced with registered customer address.' =&gt; 'Adresse %s remplacÃ©e par celle du client enregistrÃ©.',
        'Customer user automatically added in Cc.' =&gt; '',
        'Overview of all open Tickets' =&gt; 'AperÃ§u de tous les Tickets ouverts',
        'Locked Tickets' =&gt; 'Tickets verrouillÃ©s',
        'My Locked Tickets' =&gt; 'Mes tickets verrouillÃ©s',
        'My Watched Tickets' =&gt; 'Mes tickets surveillÃ©s',
        'My Responsible Tickets' =&gt; 'Mes tickets en responsabilitÃ©',
        'Watched Tickets' =&gt; 'Tickets surveillÃ©s',
        'Watched' =&gt; 'SurveillÃ©',
        'Watch' =&gt; 'Surveiller',
        'Unwatch' =&gt; 'ArrÃªter le suivi',
        'Lock it to work on it' =&gt; 'Le verrouiller afin de travailler dessus',
        'Unlock to give it back to the queue' =&gt; 'Le dÃ©vÃ©rouiller afin de le remettre dans sa file',
        'Show the ticket history' =&gt; 'Afficher Historique du Ticket',
        'Print this ticket' =&gt; 'Imprimer ce ticket',
        'Print this article' =&gt; 'Imprimer cet article',
        'Split' =&gt; 'Scinder',
        'Split this article' =&gt; 'Scinder cet article',
        'Forward article via mail' =&gt; 'TransfÃ©rer Article par mail',
        'Change the ticket priority' =&gt; 'Modifier la prioritÃ© du ticket',
        'Change the ticket free fields!' =&gt; 'Changer les champs libres du ticket !',
        'Link this ticket to other objects' =&gt; 'Lier ce ticket Ã&nbsp; d\'autres objets',
        'Change the owner for this ticket' =&gt; 'Changer le propriÃ©taire du ticket',
        'Change the  customer for this ticket' =&gt; 'Changer le client du ticket',
        'Add a note to this ticket' =&gt; 'Ajouter une note Ã&nbsp; ce ticket',
        'Merge into a different ticket' =&gt; 'Fusionner avec un autre ticket',
        'Set this ticket to pending' =&gt; 'Mettre ce ticket en attente',
        'Close this ticket' =&gt; 'Fermer ce ticket',
        'Look into a ticket!' =&gt; 'Voir le dÃ©tail du ticket !',
        'Delete this ticket' =&gt; 'Supprimer ce ticket',
        'Mark as Spam!' =&gt; 'Marquer comme Spam !',
        'My Queues' =&gt; 'Mes files',
        'Shown Tickets' =&gt; 'Tickets affichÃ©s',
        'Shown Columns' =&gt; 'Colonnes affcihÃ©es',
        'Your email with ticket number "&lt;OTRS_TICKET&gt;" is merged to "&lt;OTRS_MERGE_TO_TICKET&gt;".' =&gt;
            'Votre e-mail avec le numÃ©ro de ticket "&lt;OTRS_TICKET&gt;" a Ã©tÃ© fusionnÃ© avec le ticket numÃ©ro "&lt;OTRS_MERGE_TO_TICKET&gt;".',
        'Ticket %s: first response time is over (%s)!' =&gt; 'Ticket %s: le temps imparti pour la premiÃ¨re rÃ©ponse est dÃ©passÃ© (%s) !',
        'Ticket %s: first response time will be over in %s!' =&gt; 'Ticket %s: le temps imparti pour la premiÃ¨re rÃ©ponse sera dÃ©passÃ© dans %s !',
        'Ticket %s: update time is over (%s)!' =&gt; 'Ticket %s: le temps imparti pour la rÃ©vision est dÃ©passÃ© (%s) !',
        'Ticket %s: update time will be over in %s!' =&gt; 'Ticket %s: le temps imparti pour la rÃ©vision sera dÃ©passÃ© dans %s !',
        'Ticket %s: solution time is over (%s)!' =&gt; 'Ticket %s: le temps imparti pour fournir une solution est dÃ©passÃ© (%s) !',
        'Ticket %s: solution time will be over in %s!' =&gt; 'Ticket %s: le temps imparti pour fournir une solution sera dÃ©passÃ© dans %s !',
        'There are more escalated tickets!' =&gt; 'Il y a d\'autres tickets remontÃ©s !',
        'Plain Format' =&gt; 'Format texte',
        'Reply All' =&gt; 'RÃ©pondre Ã&nbsp; tous',
        'Direction' =&gt; 'Direction',
        'Agent (All with write permissions)' =&gt; 'OpÃ©rateur (Tous avec permission d\'Ã©criture)',
        'Agent (Owner)' =&gt; 'OpÃ©rateur (PropriÃ©taire)',
        'Agent (Responsible)' =&gt; 'OpÃ©rateur (Responsable)',
        'New ticket notification' =&gt; 'Notification de nouveau ticket',
        'Send me a notification if there is a new ticket in "My Queues".' =&gt;
            'Me prÃ©venir si il y a un nouveau ticket dans une de "Mes files".',
        'Send new ticket notifications' =&gt; 'Envoyer les notifications en cas de nouveau ticket',
        'Ticket follow up notification' =&gt; 'Notification de suivi de ticket',
        'Ticket lock timeout notification' =&gt; 'PrÃ©venir du dÃ©passement du dÃ©lai d\'un verrou',
        'Send me a notification if a ticket is unlocked by the system.' =&gt;
            'Me prÃ©venir si un ticket est dÃ©verrouillÃ© par le systÃ¨me',
        'Send ticket lock timeout notifications' =&gt; 'Envoyer les notifications de dÃ©sactivation d\'un verrou.',
        'Ticket move notification' =&gt; 'Notification de dÃ©placement de Ticket',
        'Send me a notification if a ticket is moved into one of "My Queues".' =&gt;
            'Me prÃ©venir si un ticket est dÃ©placÃ© dans une de "Mes files".',
        'Send ticket move notifications' =&gt; 'Envoyer notifications en cas de dÃ©placement d\'un ticket',
        'Your queue selection of your favourite queues. You also get notified about those queues via email if enabled.' =&gt;
            'Faites la sÃ©lection de vos files prÃ©fÃ©rÃ©es. Vous recevrez des notifications Ã&nbsp; propos de ces files par e-mail.',
        'Custom Queue' =&gt; 'File d\'attente personnalisÃ©e',
        'QueueView refresh time' =&gt; 'Temps de rafraÃ®chissement de la vue des files',
        'If enabled, the QueueView will automatically refresh after the specified time.' =&gt;
            'La vue des files sera rafraÃ®chit automatiquement aprÃ¨s la pÃ©riode prÃ©cisÃ©e si la fonctionnalitÃ© est activÃ©e.',
        'Refresh QueueView after' =&gt; 'Rafraichir la vue des files aprÃ¨s',
        'Screen after new ticket' =&gt; 'Ã‰cran aprÃ¨s un nouveau ticket',
        'Show this screen after I created a new ticket' =&gt; 'Faire apparaÃ®tre cet Ã©cran aprÃ¨s la crÃ©ation d\'un nouveau ticket',
        'Closed Tickets' =&gt; 'Tickets fermÃ©s',
        'Show closed tickets.' =&gt; 'Voir les tickets fermÃ©s',
        'Max. shown Tickets a page in QueueView.' =&gt; 'Nombre maximum de tickets affichÃ©s sur la page de la vue d\'une file',
        'Ticket Overview "Small" Limit' =&gt; 'limite "Petite" de Vue GÃ©nÃ©rale des Tickets',
        'Ticket limit per page for Ticket Overview "Small"' =&gt; 'Limite de ticket par page pour la "Petite" limite de Vue GÃ©nÃ©rale des Tickets',
        'Ticket Overview "Medium" Limit' =&gt; 'limite "Moyenne" de Vue GÃ©nÃ©rale des Tickets',
        'Ticket limit per page for Ticket Overview "Medium"' =&gt; 'Limite de ticket par page pour la "Moyenne" limite de Vue GÃ©nÃ©rale des Tickets',
        'Ticket Overview "Preview" Limit' =&gt; '',
        'Ticket limit per page for Ticket Overview "Preview"' =&gt; '',
        'Ticket watch notification' =&gt; 'Notification de surveillance de Ticket',
        'Send me the same notifications for my watched tickets that the ticket owners will get.' =&gt;
            'Pour les tickets sous surveillance, envoyez-moi les mÃªmes notifications que celles envoyÃ©es au propriÃ©taire de ces tickets.',
        'Send ticket watch notifications' =&gt; 'Envoi de notifications Ã&nbsp; la vue du ticket',
        'Out Of Office Time' =&gt; 'Heure de sortie du travail',
        'New Ticket' =&gt; 'Nouveau ticket',
        'Create new Ticket' =&gt; 'CrÃ©ation d\'un nouveau ticket',
        'Customer called' =&gt; 'Client appellÃ©',
        'phone call' =&gt; 'Appel tÃ©lÃ©phonique',
        'Phone Call Outbound' =&gt; 'Appel vers Client',
        'Phone Call Inbound' =&gt; 'Appel vers OpÃ©rateur',
        'Reminder Reached' =&gt; 'Rappel atteint',
        'Reminder Tickets' =&gt; 'Tickets de rappel',
        'Escalated Tickets' =&gt; 'Tickets remontÃ©s',
        'New Tickets' =&gt; 'Nouveaux tickets',
        'Open Tickets / Need to be answered' =&gt; 'Tickets ouverts en attente de rÃ©ponse',
        'All open tickets, these tickets have already been worked on, but need a response' =&gt;
            'Les tickets ouverts; ces ticket ont Ã©tÃ© traitÃ©s mais nÃ©cessitent une rÃ©ponse.',
        'All new tickets, these tickets have not been worked on yet' =&gt; 'Les nouveaux tickets; ces tickets n\'ont pas Ã©tÃ© traitÃ©s.',
        'All escalated tickets' =&gt; 'Tous les tickets escaladÃ©s',
        'All tickets with a reminder set where the reminder date has been reached' =&gt;
            'Tout les tickets dont la date de rappel Ã&nbsp; Ã©tÃ© atteinte.',
        'Archived tickets' =&gt; 'Tickets archivÃ©s',
        'Unarchived tickets' =&gt; 'Tickets non archivÃ©s',
        'Ticket Information' =&gt; '',
        'History::Move' =&gt; 'Le ticket a Ã©tÃ© dÃ©placÃ© dans la file "%s" (%s) - Ancienne file: "%s" (%s).',
        'History::TypeUpdate' =&gt; 'Type positionnÃ© Ã&nbsp; %s (ID=%s).',
        'History::ServiceUpdate' =&gt; 'Service positionnÃ© Ã&nbsp; %s (ID=%s).',
        'History::SLAUpdate' =&gt; 'SLA positionnÃ© Ã&nbsp; %s (ID=%s).',
        'History::NewTicket' =&gt; 'Un nouveau ticket a Ã©tÃ© crÃ©e: [%s] created (Q=%s;P=%s;S=%s).',
        'History::FollowUp' =&gt; 'Un suivi du ticket [%s]. %s',
        'History::SendAutoReject' =&gt; 'Rejet automatique envoyÃ© Ã&nbsp; "%s".',
        'History::SendAutoReply' =&gt; 'RÃ©ponse automatique envoyÃ©e Ã&nbsp; "%s".',
        'History::SendAutoFollowUp' =&gt; 'Suivi automatique envoyÃ© Ã&nbsp; "%s".',
        'History::Forward' =&gt; 'TransfÃ©rÃ© vers "%s".',
        'History::Bounce' =&gt; 'RedirigÃ© vers "%s".',
        'History::SendAnswer' =&gt; 'E-mail envoyÃ© Ã&nbsp; "%s".',
        'History::SendAgentNotification' =&gt; '"%s"-notification envoyÃ© Ã&nbsp; "%s".',
        'History::SendCustomerNotification' =&gt; 'Notification envoyÃ© Ã&nbsp; "%s".',
        'History::EmailAgent' =&gt; 'E-mail envoyÃ© au client.',
        'History::EmailCustomer' =&gt; 'Ajout d\'une adresse e-mail %s',
        'History::PhoneCallAgent' =&gt; 'L\'opÃ©rateur a appellÃ© le client.',
        'History::PhoneCallCustomer' =&gt; 'Le client nous a appellÃ©.',
        'History::AddNote' =&gt; 'Ajout d\'une note (%s)',
        'History::Lock' =&gt; 'Ticket verrouillÃ©.',
        'History::Unlock' =&gt; 'Ticket dÃ©verrouillÃ©.',
        'History::TimeAccounting' =&gt; 'Temps passÃ© sur l\'action: %s . Total du temps passÃ© pour ce ticket: %s unitÃ©(s).',
        'History::Remove' =&gt; 'Supprimer %s',
        'History::CustomerUpdate' =&gt; 'Mise Ã&nbsp; jour: %s',
        'History::PriorityUpdate' =&gt; 'Changement de prioritÃ© de "%s" (%s) pour "%s" (%s).',
        'History::OwnerUpdate' =&gt; 'Le nouveau propriÃ©taire est "%s" (ID=%s).',
        'History::LoopProtection' =&gt; 'Protection anti-boucle ! Pas d\'auto rÃ©ponse envoyÃ© Ã&nbsp; "%s".',
        'History::Misc' =&gt; '%s',
        'History::SetPendingTime' =&gt; 'Mise Ã&nbsp; jour: %s',
        'History::StateUpdate' =&gt; 'Ã‰tat Avant: "%s" AprÃ¨s: "%s"',
        'History::TicketDynamicFieldUpdate' =&gt; 'Mise Ã&nbsp; jour: %s=%s;%s=%s;%s=%s;',
        'History::WebRequestCustomer' =&gt; 'RequÃªte du client via le web.',
        'History::TicketLinkAdd' =&gt; 'Ajout d\'un lien vers le ticket "%s".',
        'History::TicketLinkDelete' =&gt; 'Suppression du lien vers le ticket "%s".',
        'History::Subscribe' =&gt; 'Abonnement pour l\'utilisateur "%s".',
        'History::Unsubscribe' =&gt; 'DÃ©sabonnement pour l\'utilisateur "%s".',
        'History::SystemRequest' =&gt; 'RequÃªte systÃ¨me',
        'History::ResponsibleUpdate' =&gt; 'Mise Ã&nbsp; jour du responsable',
        'History::ArchiveFlagUpdate' =&gt; 'Mise Ã&nbsp; jour de l\'indicateur d\'archivage',
        'History::TicketTitleUpdate' =&gt; '',

        # Template: AAAWeekDay
        'Sun' =&gt; 'Dim',
        'Mon' =&gt; 'Lun',
        'Tue' =&gt; 'Mar',
        'Wed' =&gt; 'Mer',
        'Thu' =&gt; 'Jeu',
        'Fri' =&gt; 'Ven',
        'Sat' =&gt; 'Sam',

        # Template: AdminACL
        'ACL Management' =&gt; '',
        'Filter for ACLs' =&gt; '',
        'Filter' =&gt; 'Filtre',
        'ACL Name' =&gt; '',
        'Actions' =&gt; 'Actions',
        'Create New ACL' =&gt; '',
        'Deploy ACLs' =&gt; '',
        'Export ACLs' =&gt; '',
        'Configuration import' =&gt; '',
        'Here you can upload a configuration file to import ACLs to your system. The file needs to be in .yml format as exported by the ACL editor module.' =&gt;
            '',
        'This field is required.' =&gt; 'Ce champ est requis',
        'Overwrite existing ACLs?' =&gt; '',
        'Upload ACL configuration' =&gt; '',
        'Import ACL configuration(s)' =&gt; '',
        'To create a new ACL you can either import ACLs which were exported from another system or create a complete new one.' =&gt;
            '',
        'Changes to the ACLs here only affect the behavior of the system, if you deploy the ACL data afterwards. By deploying the ACL data, the newly made changes will be written to the configuration.' =&gt;
            '',
        'ACLs' =&gt; '',
        'Please note: This table represents the execution order of the ACLs. If you need to change the order in which ACLs are executed, please change the names of the affected ACLs.' =&gt;
            '',
        'ACL name' =&gt; '',
        'Validity' =&gt; 'ValiditÃ©',
        'Copy' =&gt; '',
        'No data found.' =&gt; 'Aucune donnÃ©e trouvÃ©e',

        # Template: AdminACLEdit
        'Edit ACL %s' =&gt; '',
        'Go to overview' =&gt; 'Aller Ã&nbsp; la vue d\'ensemble',
        'Delete ACL' =&gt; '',
        'Delete Invalid ACL' =&gt; '',
        'Match settings' =&gt; '',
        'Set up matching criteria for this ACL. Use \'Properties\' to match the current screen or \'PropertiesDatabase\' to match attributes of the current ticket that are in the database.' =&gt;
            '',
        'Change settings' =&gt; '',
        'Set up what you want to change if the criteria match. Keep in mind that \'Possible\' is a white list, \'PossibleNot\' a black list.' =&gt;
            '',
        'Check the official' =&gt; '',
        'documentation' =&gt; '',
        'Show or hide the content' =&gt; 'Montrer ou cacher le contenu',
        'Edit ACL information' =&gt; '',
        'Stop after match' =&gt; 'Stopper aprÃ¨s correspondance',
        'Edit ACL structure' =&gt; '',
        'Save' =&gt; 'Sauver',
        'or' =&gt; 'ou',
        'Save and finish' =&gt; '',
        'Do you really want to delete this ACL?' =&gt; '',
        'This item still contains sub items. Are you sure you want to remove this item including its sub items?' =&gt;
            '',
        'An item with this name is already present.' =&gt; '',
        'Add all' =&gt; '',
        'There was an error reading the ACL data.' =&gt; '',

        # Template: AdminACLNew
        'Create a new ACL by submitting the form data. After creating the ACL, you will be able to add configuration items in edit mode.' =&gt;
            '',

        # Template: AdminAttachment
        'Attachment Management' =&gt; 'Gestion des piÃ¨ces jointes',
        'Add attachment' =&gt; 'Ajouter piÃ¨ce jointe',
        'List' =&gt; 'Lister',
        'Download file' =&gt; 'TÃ©lÃ©charger fichier',
        'Delete this attachment' =&gt; 'Supprimer piÃ¨ce jointe',
        'Add Attachment' =&gt; 'Ajouter piÃ¨ce jointe',
        'Edit Attachment' =&gt; 'Editer piÃ¨ce jointe',

        # Template: AdminAutoResponse
        'Auto Response Management' =&gt; 'Gestion des rÃ©ponses automatiques',
        'Add auto response' =&gt; 'Ajouter rÃ©ponse automatique',
        'Add Auto Response' =&gt; 'Ajouter RÃ©ponse Automatique',
        'Edit Auto Response' =&gt; 'Editer RÃ©ponse Automatique',
        'Response' =&gt; 'RÃ©ponse',
        'Auto response from' =&gt; 'RÃ©ponse automatique de',
        'Reference' =&gt; 'RÃ©fÃ©rence',
        'You can use the following tags' =&gt; 'Vous pouvez utiliser les tags suivants',
        'To get the first 20 character of the subject.' =&gt; 'Pour avoir les 20 premiers caractÃ¨res du sujet.',
        'To get the first 5 lines of the email.' =&gt; 'Pour avoir les 5 premiÃ¨res lignes de l\'e-mail.',
        'To get the realname of the sender (if given).' =&gt; 'Pour avoir le nom de l\'expÃ©diteur s\'il est fourni.',
        'To get the article attribute' =&gt; 'Pour avoir l\'attribut de l\'article',
        ' e. g.' =&gt; 'p. ex.',
        'Options of the current customer user data' =&gt; 'Options des donnÃ©es du client actuel',
        'Ticket owner options' =&gt; 'Options du propriÃ©taire du ticket',
        'Ticket responsible options' =&gt; 'Options du responsable du ticket',
        'Options of the current user who requested this action' =&gt; 'Options de l\'utilisateur actuel qui a demandÃ© cette action',
        'Options of the ticket data' =&gt; 'Options des donnÃ©es du ticket',
        'Options of ticket dynamic fields internal key values' =&gt; '',
        'Options of ticket dynamic fields display values, useful for Dropdown and Multiselect fields' =&gt;
            '',
        'Config options' =&gt; 'Options de configuration',
        'Example response' =&gt; 'Exemple de rÃ©ponse',

        # Template: AdminCustomerCompany
        'Customer Management' =&gt; 'Gestion des clients',
        'Wildcards like \'*\' are allowed.' =&gt; 'Les caractÃ¨res gÃ©nÃ©riques tels que \'*\ sont autorisÃ©s',
        'Add customer' =&gt; 'Ajouter un client',
        'Select' =&gt; 'SÃ©lectionner',
        'Please enter a search term to look for customers.' =&gt; 'Merci d\'entrer un motif pour rechercher des clients',
        'Add Customer' =&gt; 'Ajouter un client',
        'Edit Customer' =&gt; 'Editer client',

        # Template: AdminCustomerUser
        'Customer User Management' =&gt; 'Gestion du client',
        'Back to search results' =&gt; 'Retour aux rÃ©sultats de la recherche',
        'Add customer user' =&gt; 'Ajouter un client',
        'Hint' =&gt; 'Conseil',
        'Customer user are needed to have a customer history and to login via customer panel.' =&gt;
            '',
        'Last Login' =&gt; 'DerniÃ¨re connexion',
        'Login as' =&gt; 'ConnectÃ© en tant que',
        'Switch to customer' =&gt; 'Basculer vers le client',
        'Add Customer User' =&gt; 'Ajouter Client',
        'Edit Customer User' =&gt; 'Editer Client',
        'This field is required and needs to be a valid email address.' =&gt;
            'Ce champ est obligatoire et doit Ãªtre une adresse e-mail valide.',
        'This email address is not allowed due to the system configuration.' =&gt;
            'Cette adresse e-mail n\'est past permise par la configuration du systÃ¨me',
        'This email address failed MX check.' =&gt; 'Cette adresse e-mail n\'a pas passÃ© la vÃ©rification MX.',
        'DNS problem, please check your configuration and the error log.' =&gt;
            'ProblÃ¨me DNS. Veuillez contrÃ´ler le journal d\'erreur ainsi que votre configuration.',
        'The syntax of this email address is incorrect.' =&gt; 'La syntaxe de cette adresse e-mail est incorrecte.',

        # Template: AdminCustomerUserGroup
        'Manage Customer-Group Relations' =&gt; 'GÃ©rer les relations Client-Groupe',
        'Notice' =&gt; 'Note',
        'This feature is disabled!' =&gt; 'Cette fonctionnalitÃ© est dÃ©sactivÃ©e !',
        'Just use this feature if you want to define group permissions for customers.' =&gt;
            'Utiliser cette fonction uniquement si vous shouhaitez dÃ©finir des permissions de groupe pour les clients',
        'Enable it here!' =&gt; 'Activez la ici !',
        'Search for customers.' =&gt; 'Rechercher des clients.',
        'Edit Customer Default Groups' =&gt; 'Editer les groupes par dÃ©fault du client',
        'These groups are automatically assigned to all customers.' =&gt; 'Ces groupes sont automatiquement assignÃ©s Ã&nbsp; tous les clients',
        'You can manage these groups via the configuration setting "CustomerGroupAlwaysGroups".' =&gt;
            'Vous pouvez gÃ©rer ces groupes via le paramÃ¨tre de configuration "CustomerGroupAlwaysGroups".',
        'Filter for Groups' =&gt; 'Filtre pour les Groupes',
        'Select the customer:group permissions.' =&gt; 'Selectionner les permissions client::groupe',
        'If nothing is selected, then there are no permissions in this group (tickets will not be available for the customer).' =&gt;
            'Si rien n\'est sÃ©lectionnÃ©, alors il n\'y aura aucune permission dans ce groupe (les tickets ne seront pas accessibles au client).',
        'Search Results' =&gt; 'RÃ©sultat de recherche',
        'Customers' =&gt; 'Clients',
        'No matches found.' =&gt; 'Aucun rÃ©sultat.',
        'Change Group Relations for Customer' =&gt; 'Modifier les Relations du Groupe pour le Client',
        'Change Customer Relations for Group' =&gt; 'Modifier les Relations du Client pour le Groupe',
        'Toggle %s Permission for all' =&gt; 'SÃ©lectionner la Permission %s pour tous',
        'Toggle %s permission for %s' =&gt; 'SÃ©lectionner la permission %s pour %s',
        'Customer Default Groups:' =&gt; 'Groupes par dÃ©faut du client',
        'No changes can be made to these groups.' =&gt; 'Aucun changement possible pour ces groupes',
        'ro' =&gt; 'lecture seule',
        'Read only access to the ticket in this group/queue.' =&gt; 'AccÃ¨s en lecture seulement aux tickets de cette file/groupe.',
        'rw' =&gt; 'lecture/Ã©criture',
        'Full read and write access to the tickets in this group/queue.' =&gt;
            'AccÃ¨s complet en lecture et Ã©criture aux tickets dans cette file/groupe.',

        # Template: AdminCustomerUserService
        'Manage Customer-Services Relations' =&gt; 'GÃ©rer les Relations Client-Services',
        'Edit default services' =&gt; 'Editer les services par dÃ©faut',
        'Filter for Services' =&gt; 'Filtre pour les Services',
        'Allocate Services to Customer' =&gt; 'Allouer des Services au Client',
        'Allocate Customers to Service' =&gt; 'Allouer des Clients au Service',
        'Toggle active state for all' =&gt; 'SÃ©lectionner l\'Ã©tat actif pour tous',
        'Active' =&gt; 'Actif',
        'Toggle active state for %s' =&gt; 'SÃ©lectionner l\'Ã©tat actif pour %s',

        # Template: AdminDynamicField
        'Dynamic Fields Management' =&gt; 'Gestion des champs dynamiques',
        'Add new field for object' =&gt; 'Ajouter un nouveau champ pour l\'objet',
        'To add a new field, select the field type form one of the object\'s list, the object defines the boundary of the field and it can\'t be changed after the field creation.' =&gt;
            'Pour ajouter un nouveau champ, sÃ©lectionner l\'objet dÃ©sirÃ©, puis le type de champ dans le menu dÃ©roulant correspondant. Le type dÃ©fini la structure du champ, et il ne peut Ãªtre changÃ© aprÃ¨s la crÃ©ation.',
        'Dynamic Fields List' =&gt; 'Liste des champs dynamiques',
        'Dynamic fields per page' =&gt; 'Nombre de champs dynamiques par page',
        'Label' =&gt; 'Label',
        'Order' =&gt; 'Ordre',
        'Object' =&gt; 'Objet',
        'Delete this field' =&gt; 'Effacer ce champs',
        'Do you really want to delete this dynamic field? ALL associated data will be LOST!' =&gt;
            'Voulez-vous vraiment effacer ce champ dynamique? Toute donnÃ©e associÃ©e sera PERDUE!',
        'Delete field' =&gt; 'Effacer ce champ',

        # Template: AdminDynamicFieldCheckbox
        'Field' =&gt; 'Champ',
        'Go back to overview' =&gt; 'Retour Ã&nbsp; la visualisation',
        'General' =&gt; 'GÃ©nÃ©ralitÃ©s',
        'This field is required, and the value should be alphabetic and numeric characters only.' =&gt;
            'Ce champ est requis et sa valeur doit Ãªtre composÃ©e de caractÃ¨res alphabÃ©tiques et numÃ©riques seulement.',
        'Must be unique and only accept alphabetic and numeric characters.' =&gt;
            'Le nom doit Ãªtre unique et composÃ© seulement de caractÃ¨res alphabÃ©tiques et numÃ©riques.',
        'Changing this value will require manual changes in the system.' =&gt;
            'Changer cette valeur exige Ã©galement des changements manuels dans le systÃ¨me.',
        'This is the name to be shown on the screens where the field is active.' =&gt;
            'L\'Ã©tiquette porte le nom qui sera affichÃ© sur les Ã©crans oÃ¹ le champ est actif.',
        'Field order' =&gt; 'Ordre du champ',
        'This field is required and must be numeric.' =&gt; 'Ce champ est requis et doit Ãªtre composÃ© de caractÃ¨res numÃ©riques.',
        'This is the order in which this field will be shown on the screens where is active.' =&gt;
            'L\'affichage sur les Ã©crans oÃ¹ le champ est actif respectera l\'ordre choisi.',
        'Field type' =&gt; 'Type de champ',
        'Object type' =&gt; 'Type d\'objet',
        'Internal field' =&gt; '',
        'This field is protected and can\'t be deleted.' =&gt; 'Ce champ est protÃ©gÃ© et ne peut pas Ãªtre supprimÃ©',
        'Field Settings' =&gt; 'RÃ©glage du champ',
        'Default value' =&gt; 'Valeur par dÃ©faut',
        'This is the default value for this field.' =&gt; 'Il s\'agit de la valeur par dÃ©faut du champ',

        # Template: AdminDynamicFieldDateTime
        'Default date difference' =&gt; 'DiffÃ©rence entre la date actuelle et le date affichÃ©e',
        'This field must be numeric.' =&gt; 'Ce champ doit Ãªtre composÃ© de caractÃ¨res numÃ©riques',
        'The difference from NOW (in seconds) to calculate the field default value (e.g. 3600 or -60).' =&gt;
            '',
        'Define years period' =&gt; 'PÃ©riode dÃ©terminÃ©e (en annÃ©es)',
        'Activate this feature to define a fixed range of years (in the future and in the past) to be displayed on the year part of the field.' =&gt;
            'Activez cette fonctionnalitÃ© afin de fixer le nombre d\'annÃ©es devant Ãªtre affichÃ© (dans le futur et dans le passÃ©) Ã&nbsp; l\'intÃ©rieur de la section Â« annÃ©e Â» du champ.',
        'Years in the past' =&gt; 'annÃ©es passÃ©es',
        'Years in the past to display (default: 5 years).' =&gt; 'annÃ©es passÃ©es Ã&nbsp; afficher (par dÃ©faut, 5 annÃ©es)',
        'Years in the future' =&gt; 'AnnÃ©es futures',
        'Years in the future to display (default: 5 years).' =&gt; 'AnnÃ©es futures Ã&nbsp; afficher (par dÃ©faut, 5 annÃ©es)',
        'Show link' =&gt; 'Montrer le lien',
        'Here you can specify an optional HTTP link for the field value in Overviews and Zoom screens.' =&gt;
            '',

        # Template: AdminDynamicFieldDropdown
        'Possible values' =&gt; 'Valeurs possibles',
        'Key' =&gt; 'ClÃ©',
        'Value' =&gt; 'Valeur',
        'Remove value' =&gt; 'Retirer la valeur',
        'Add value' =&gt; 'Ajouter une valeur',
        'Add Value' =&gt; 'Ajouter une valeur',
        'Add empty value' =&gt; 'Ajouter une valeur sans contenu',
        'Activate this option to create an empty selectable value.' =&gt; 'Pour crÃ©er une valeur sans contenu, activer cette option.',
        'Tree View' =&gt; 'Vue hiÃ©rarchique',
        'Activate this option to display values as a tree.' =&gt; '',
        'Translatable values' =&gt; 'Valeurs traduisibles',
        'If you activate this option the values will be translated to the user defined language.' =&gt;
            'Pour que le contenu des valeurs soit traduit dans la langue dÃ©finie par l\'utilisateur, activez cette option.',
        'Note' =&gt; 'Note',
        'You need to add the translations manually into the language translation files.' =&gt;
            'Vous devez traduire vous-mÃªme le contenu dans les fichiers de traduction.',

        # Template: AdminDynamicFieldMultiselect

        # Template: AdminDynamicFieldText
        'Number of rows' =&gt; 'Nombre de rangÃ©es',
        'Specify the height (in lines) for this field in the edit mode.' =&gt;
            'PrÃ©cisez la hauteur de ce champ (en nombre de lignes), prÃ©sent lors de l\'Ã©dition.',
        'Number of cols' =&gt; 'Nombre de colonnes',
        'Specify the width (in characters) for this field in the edit mode.' =&gt;
            'PrÃ©cisez la largeur de ce champ (en nombre de caractÃ¨res), prÃ©sent lors de l\'Ã©dition.',

        # Template: AdminEmail
        'Admin Notification' =&gt; 'Notification des administrateurs',
        'With this module, administrators can send messages to agents, group or role members.' =&gt;
            'Le prÃ©sent module permet aux administrateurs d\'envoyer des messages aux opÃ©rateurs, aux groupes et aux autres membres du mÃªme rÃ´le.',
        'Create Administrative Message' =&gt; 'CrÃ©ation d\'un message de l\'administrateur',
        'Your message was sent to' =&gt; 'Votre message a Ã©tÃ© envoyÃ© Ã&nbsp;',
        'Send message to users' =&gt; 'Envoyer un message aux utilisateurs',
        'Send message to group members' =&gt; 'Envoyer un message aux membres du groupe',
        'Group members need to have permission' =&gt; 'PrÃ©ciser la permission accordÃ©e aux membres du groupe',
        'Send message to role members' =&gt; 'Envoyer message aux membres du rÃ´le',
        'Also send to customers in groups' =&gt; 'Envoyer aussi aux clients dans les groupes',
        'Body' =&gt; 'Corps',
        'Send' =&gt; 'Envoyer',

        # Template: AdminGenericAgent
        'Generic Agent' =&gt; 'Agent gÃ©nÃ©rique',
        'Add job' =&gt; 'Ajouter tÃ¢che',
        'Last run' =&gt; 'Dernier lancement',
        'Run Now!' =&gt; 'Lancer maintenant !',
        'Delete this task' =&gt; 'Supprimer cette tÃ¢che',
        'Run this task' =&gt; 'ExÃ©cuter cette tÃ¢che',
        'Job Settings' =&gt; 'Configuration de la tÃ¢che',
        'Job name' =&gt; 'Nom de la tÃ¢che',
        'The name you entered already exists.' =&gt; 'Le nom que vous avez entrÃ© existe dÃ©jÃ&nbsp;.',
        'Toggle this widget' =&gt; 'Activer/DÃ©sactiver le widget',
        'Automatic execution (multiple tickets)' =&gt; 'ExÃ©cution automatique (tickets multiples)',
        'Execution Schedule' =&gt; 'Planification d\'exÃ©cution',
        'Schedule minutes' =&gt; 'Planification Minutes',
        'Schedule hours' =&gt; 'Planification Heures',
        'Schedule days' =&gt; 'Planification Jours',
        'Currently this generic agent job will not run automatically.' =&gt;
            'Actuellement, cet agent gÃ©nÃ©rique ne s\'exÃ©cutera pas automatiquement',
        'To enable automatic execution select at least one value from minutes, hours and days!' =&gt;
            'Pour permettre l\'exÃ©cution automatique, sÃ©lectionnez au moins une valeur dans minutes, heures et jours !',
        'Event based execution (single ticket)' =&gt; '',
        'Event Triggers' =&gt; '',
        'List of all configured events' =&gt; '',
        'Delete this event' =&gt; 'Supprimer cet Ã©venement',
        'Additionally or alternatively to a periodic execution, you can define ticket events that will trigger this job.' =&gt;
            '',
        'If a ticket event is fired, the ticket filter will be applied to check if the ticket matches. Only then the job is run on that ticket.' =&gt;
            '',
        'Do you really want to delete this event trigger?' =&gt; '',
        'Add Event Trigger' =&gt; '',
        'To add a new event select the event object and event name and click on the "+" button' =&gt;
            '',
        'Duplicate event.' =&gt; 'Evenement double',
        'This event is already attached to the job, Please use a different one.' =&gt;
            'Cet Ã©venement est dÃ©jÃ&nbsp; attachÃ© Ã&nbsp; un job, merci d\'en utiliser un autre.',
        'Delete this Event Trigger' =&gt; '',
        'Ticket Filter' =&gt; 'Filtre ticket',
        '(e. g. 10*5155 or 105658*)' =&gt; '(ex: 10*5155 or 105658*)',
        '(e. g. 234321)' =&gt; '(ex: 234321)',
        'Customer login' =&gt; 'Login Client',
        '(e. g. U5150)' =&gt; '(ex: U5150)',
        'Fulltext-search in article (e. g. "Mar*in" or "Baue*").' =&gt; 'Recherche plein texte dans article (p. ex. "ValÃ©rie*m" ou "Eco*").',
        'Agent' =&gt; 'OpÃ©rateur',
        'Ticket lock' =&gt; 'Verrouillage ticket',
        'Create times' =&gt; 'Date de crÃ©ation',
        'No create time settings.' =&gt; 'Pas de critÃ¨re de date de crÃ©ation',
        'Ticket created' =&gt; 'Ticket crÃ©Ã©',
        'Ticket created between' =&gt; 'Ticket crÃ©Ã© entre le',
        'Change times' =&gt; 'Modification d\'heure',
        'No change time settings.' =&gt; 'ParamÃ¨trage de non modification d\'heure',
        'Ticket changed' =&gt; 'Ticket modifiÃ©',
        'Ticket changed between' =&gt; 'Ticket modifiÃ© entre',
        'Close times' =&gt; 'Dates de clotÃ»re',
        'No close time settings.' =&gt; 'Pas de paramÃ¨tre de temps de fermeture',
        'Ticket closed' =&gt; 'Ticket fermÃ©',
        'Ticket closed between' =&gt; 'Ticket fermÃ© entre',
        'Pending times' =&gt; 'Dates de mise en attente',
        'No pending time settings.' =&gt; 'pas de critÃ¨re de date d\'Ã©chÃ©ance',
        'Ticket pending time reached' =&gt; 'Date d\'Ã©chÃ©ance atteinte le',
        'Ticket pending time reached between' =&gt; 'Date d\'Ã©chÃ©ance atteinte entre le',
        'Escalation times' =&gt; 'Dates de remontÃ©e',
        'No escalation time settings.' =&gt; 'Pas de paramÃ¨tres de dÃ©lai de remontÃ©e',
        'Ticket escalation time reached' =&gt; 'DÃ©lai de remontÃ©e du ticket atteint',
        'Ticket escalation time reached between' =&gt; 'DÃ©lai de remontÃ©e du ticket atteint entre',
        'Escalation - first response time' =&gt; 'RemontÃ©e - Date de premiÃ¨re rÃ©ponse',
        'Ticket first response time reached' =&gt; 'Premier temps de rÃ©ponse du ticket atteint',
        'Ticket first response time reached between' =&gt; 'Premier temps de rÃ©ponse du ticket atteint entre',
        'Escalation - update time' =&gt; 'RemontÃ©e - Date de mise Ã&nbsp; jour',
        'Ticket update time reached' =&gt; 'Temps de mise Ã&nbsp; jour du ticket atteint',
        'Ticket update time reached between' =&gt; 'Temps de mise Ã&nbsp; jour du ticket atteint entre',
        'Escalation - solution time' =&gt; 'RemontÃ©e - Date de solution',
        'Ticket solution time reached' =&gt; 'Temps de rÃ©solution du ticket atteint',
        'Ticket solution time reached between' =&gt; 'Temps de rÃ©solution du ticket atteint entre',
        'Archive search option' =&gt; 'Option de recherche Archive',
        'Ticket Action' =&gt; 'Action sur Ticket',
        'Set new service' =&gt; 'DÃ©finir un nouveau service',
        'Set new Service Level Agreement' =&gt; 'DÃ©finir un nouveau contrat de niveau de service',
        'Set new priority' =&gt; 'DÃ©finir une nouvelle prioritÃ©',
        'Set new queue' =&gt; 'DÃ©finir une nouvelle file',
        'Set new state' =&gt; 'DÃ©finir un nouvel Ã©tat',
        'Pending date' =&gt; 'DÃ©lais d\'attente',
        'Set new agent' =&gt; 'DÃ©finir un nouveÃ&nbsp; l\'opÃ©rateur',
        'new owner' =&gt; 'nouveau propriÃ©taire',
        'new responsible' =&gt; 'nouveau responsable',
        'Set new ticket lock' =&gt; 'Placer un nouveau verrou sur le ticket',
        'New customer' =&gt; 'Nouveau client',
        'New customer ID' =&gt; 'Nouvel ID client',
        'New title' =&gt; 'Nouveau titre',
        'New type' =&gt; 'Nouveau type',
        'New Dynamic Field Values' =&gt; 'Nouvelles Valeurs de Champ Dynamique',
        'Archive selected tickets' =&gt; 'Archiver tickets sÃ©lectionnÃ©s',
        'Add Note' =&gt; 'Ajouter une note',
        'Time units' =&gt; 'UnitÃ© de temps',
        '(work units)' =&gt; 'UnitÃ© de travail',
        'Ticket Commands' =&gt; 'Commandes de Ticket',
        'Send agent/customer notifications on changes' =&gt; 'Envoyer des notifications Ã&nbsp; l\'opÃ©rateur/au client sur les changements',
        'CMD' =&gt; 'CMD',
        'This command will be executed. ARG[0] will be the ticket number. ARG[1] the ticket id.' =&gt;
            'Cette commande sera exÃ©cutÃ©. ARG[0] sera le numÃ©ro du ticket et ARG[1] son identifiant.',
        'Delete tickets' =&gt; 'Supprimer les tickets',
        'Warning: All affected tickets will be removed from the database and cannot be restored!' =&gt;
            'Attention: Tous les tickets impactÃ©s seront supprimÃ©s de la base de donnÃ©e et ne pourront Ãªtre restaurÃ©s!',
        'Execute Custom Module' =&gt; 'ExÃ©cuter le Module Client',
        'Param %s key' =&gt; 'ClÃ© Param %s',
        'Param %s value' =&gt; 'Valeur Param %s',
        'Save Changes' =&gt; 'Enregistrer les Modifications',
        'Results' =&gt; 'RÃ©sultat',
        '%s Tickets affected! What do you want to do?' =&gt; '%s Tickets impactÃ©s! Que voulez vous faire?',
        'Warning: You used the DELETE option. All deleted tickets will be lost!' =&gt;
            'Attention: Vous allez utiliser l\'option supprimer. Tous les tickets supprimÃ©s seront perdus!',
        'Edit job' =&gt; 'Editer tÃ¢che',
        'Run job' =&gt; 'ExÃ©cuter tÃ¢che',
        'Affected Tickets' =&gt; 'Tickets impactÃ©s',

        # Template: AdminGenericInterfaceDebugger
        'GenericInterface Debugger for Web Service %s' =&gt; 'DÃ©bogueur de l\'interface gÃ©nÃ©rique pour le service Web %s',
        'Web Services' =&gt; 'Services Web',
        'Debugger' =&gt; 'DÃ©bogueur',
        'Go back to web service' =&gt; 'Retourner au service web',
        'Clear' =&gt; 'Supprimer',
        'Do you really want to clear the debug log of this web service?' =&gt;
            'Voulez-vous vraiment supprimer l\'enregistrement de dÃ©bogage de ce service Web?',
        'Request List' =&gt; 'Liste de demandes',
        'Time' =&gt; 'Date et heure',
        'Remote IP' =&gt; 'Adresse IP distante',
        'Loading' =&gt; 'En cours de chargement',
        'Select a single request to see its details.' =&gt; 'SÃ©lection une seule requÃªte pour afficher son dÃ©tail',
        'Filter by type' =&gt; 'Filtrer par type',
        'Filter from' =&gt; 'Filtrer Ã&nbsp; partir de',
        'Filter to' =&gt; 'Filtrer jusqu\'au',
        'Filter by remote IP' =&gt; 'Filtrer par adresse IP distante',
        'Refresh' =&gt; 'RafraÃ®chir',
        'Request Details' =&gt; 'Demander des dÃ©tails',
        'An error occurred during communication.' =&gt; 'Une erreur est survenue durant la communication.',
        'Clear debug log' =&gt; 'Supprimer l\'enregistrement de dÃ©bogage',

        # Template: AdminGenericInterfaceInvokerDefault
        'Add new Invoker to Web Service %s' =&gt; 'Ajouter un nouveau demandeur au service Web %s',
        'Change Invoker %s of Web Service %s' =&gt; 'Changer le demandeur %s du service Web %s',
        'Add new invoker' =&gt; 'Ajouter un nouveau demandeur',
        'Change invoker %s' =&gt; 'Changer le demandeur %s',
        'Do you really want to delete this invoker?' =&gt; 'Voulez-vous vraiment supprimer ce demandeur?',
        'All configuration data will be lost.' =&gt; 'Tous les paramÃ¨tres seront perdus.',
        'Invoker Details' =&gt; 'DÃ©tails du demandeur',
        'The name is typically used to call up an operation of a remote web service.' =&gt;
            'Le nom est gÃ©nÃ©ralement utilisÃ© pour appeler l\'opÃ©ration d\'un service Web Ã&nbsp; distance.',
        'Please provide a unique name for this web service invoker.' =&gt; 'Veuillez fournir un nom unique pour ce demandeur de service Web.',
        'Invoker backend' =&gt; 'ArriÃ¨re-plan du demandeur',
        'This OTRS invoker backend module will be called to prepare the data to be sent to the remote system, and to process its response data.' =&gt;
            'Le module de OTRS comprenant l\'arriÃ¨re-plan du demandeur traitera les donnÃ©es envoyÃ©es au systÃ¨me distant ainsi que celles composant la rÃ©ponse.',
        'Mapping for outgoing request data' =&gt; 'Mappage des donnÃ©es des requÃªtes sortantes',
        'Configure' =&gt; 'Configurer',
        'The data from the invoker of OTRS will be processed by this mapping, to transform it to the kind of data the remote system expects.' =&gt;
            'Les donnÃ©es du demandeur de OTRS seront traitÃ©es lors du mappage; elles seront converties pour le systÃ¨me distant.',
        'Mapping for incoming response data' =&gt; 'Mappage des donnÃ©es composant les rÃ©ponses entrantes',
        'The response data will be processed by this mapping, to transform it to the kind of data the invoker of OTRS expects.' =&gt;
            'Les donnÃ©es composant les rÃ©ponses seront traitÃ©es lors du mappage; elles seront converties pour le demandeur de OTRS.',
        'Asynchronous' =&gt; 'Asynchrone',
        'This invoker will be triggered by the configured events.' =&gt; 'Les Ã©vÃ¨nements configurÃ©s dÃ©clencheront le demandeur.',
        'Asynchronous event triggers are handled by the OTRS Scheduler in background (recommended).' =&gt;
            'L\'ordonnanceur de OTRS gÃ¨re les dÃ©clencheurs d\'Ã©vÃ¨nements asynchrones en arriÃ¨re-plan (recommandÃ©).',
        'Synchronous event triggers would be processed directly during the web request.' =&gt;
            'Les dÃ©clencheurs d\'Ã©vÃ¨nements synchrones seront traitÃ©s directement lors de la requÃªte Web.',
        'Save and continue' =&gt; 'Sauvegarder et continuer',
        'Delete this Invoker' =&gt; 'Supprimer ce demandeur',

        # Template: AdminGenericInterfaceMappingSimple
        'GenericInterface Mapping Simple for Web Service %s' =&gt; 'Mappage simple de l\'interface gÃ©nÃ©rique du service Web %s',
        'Go back to' =&gt; 'Retour Ã&nbsp;',
        'Mapping Simple' =&gt; 'Mappage simple',
        'Default rule for unmapped keys' =&gt; 'RÃ¨gle par dÃ©faut pour les clÃ©s non mappÃ©es',
        'This rule will apply for all keys with no mapping rule.' =&gt; 'Cette rÃ¨gle sera appliquÃ©e Ã&nbsp; toutes les clÃ©s n\'ayant pas de rÃ¨gle de mappage.',
        'Default rule for unmapped values' =&gt; 'RÃ¨gle par dÃ©faut pour les valeurs non mappÃ©es',
        'This rule will apply for all values with no mapping rule.' =&gt; 'Cette rÃ¨gle sera appliquÃ©e Ã&nbsp; toutes les valeurs n\'ayant pas de rÃ¨gle de mappage.',
        'New key map' =&gt; 'Nouvelle mappe de clÃ©',
        'Add key mapping' =&gt; 'Ajouter un mappage de clÃ©',
        'Mapping for Key ' =&gt; 'Mappage de clÃ©',
        'Remove key mapping' =&gt; 'Supprimer le mappage de clÃ©',
        'Key mapping' =&gt; 'Mappage de clÃ©',
        'Map key' =&gt; 'Mappe de clÃ©',
        'matching the' =&gt; 'faire correspondre le ou la',
        'to new key' =&gt; 'Ã&nbsp; la nouvelle clÃ©',
        'Value mapping' =&gt; 'Mappage de valeurs',
        'Map value' =&gt; 'Mappe de valeur',
        'to new value' =&gt; 'Ã&nbsp; la nouvelle valeur',
        'Remove value mapping' =&gt; 'Supprimer le mappage de valeur',
        'New value map' =&gt; 'Nouvelle mappe de valeur',
        'Add value mapping' =&gt; 'Ajouter un mappage de valeur',
        'Do you really want to delete this key mapping?' =&gt; 'Voulez-vous vraiment supprimer ce mappage de clÃ©?',
        'Delete this Key Mapping' =&gt; 'Supprimer ce mappage de clÃ©',

        # Template: AdminGenericInterfaceOperationDefault
        'Add new Operation to Web Service %s' =&gt; 'Ajouter une nouvelle opÃ©ration au service Web %s',
        'Change Operation %s of Web Service %s' =&gt; 'Modifier l\'opÃ©ration %s du service Web %s',
        'Add new operation' =&gt; 'Ajouter une nouvelle opÃ©ration',
        'Change operation %s' =&gt; 'Changer l\'opÃ©ration %s',
        'Do you really want to delete this operation?' =&gt; 'Voulez-vous vraiment supprimer cette opÃ©ration?',
        'Operation Details' =&gt; 'DÃ©tails de l\'opÃ©ration',
        'The name is typically used to call up this web service operation from a remote system.' =&gt;
            'Le nom est gÃ©nÃ©ralement utilisÃ© pour appeler cette opÃ©ration du service Web Ã&nbsp; partir d\'un systÃ¨me distant.',
        'Please provide a unique name for this web service.' =&gt; 'Veuillez fournir un nom unique pour ce service Web.',
        'Mapping for incoming request data' =&gt; 'Mappage effectuÃ© pour une demande de donnÃ©e Ã&nbsp; venir',
        'The request data will be processed by this mapping, to transform it to the kind of data OTRS expects.' =&gt;
            'La rÃ©quisition de donnÃ©es sera traitÃ©e par mappage afin de la transformer en donnÃ©es lisibles par OTRS.',
        'Operation backend' =&gt; 'ArriÃ¨re-plan des opÃ©rations',
        'This OTRS operation backend module will be called internally to process the request, generating data for the response.' =&gt;
            'Ce module de l\'arriÃ¨re-plan des opÃ©rations de OTRS sera appelÃ© dans le programme afin de traiter la demande, gÃ©nÃ©rant ainsi des donnÃ©e permettant de rÃ©pondre.',
        'Mapping for outgoing response data' =&gt; 'Mappage pour les donnÃ©es de rÃ©ponses sortantes',
        'The response data will be processed by this mapping, to transform it to the kind of data the remote system expects.' =&gt;
            'Les donnÃ©es de rÃ©ponse seront traitÃ©es par ce mappage afin de les transformer en un type de donnÃ©es lisibles par le systÃ¨me distant.',
        'Delete this Operation' =&gt; 'Supprimer cette opÃ©ration',

        # Template: AdminGenericInterfaceTransportHTTPSOAP
        'GenericInterface Transport HTTP::SOAP for Web Service %s' =&gt; '',
        'Network transport' =&gt; 'Transport du rÃ©seau ',
        'Properties' =&gt; 'PropriÃ©tÃ©s',
        'Endpoint' =&gt; 'Point d\'extrÃ©mitÃ©',
        'URI to indicate a specific location for accessing a service.' =&gt;
            'Identifiant uniforme de ressource (URI) qui permet d\'indiquer un lieu prÃ©cis donnant accÃ¨s Ã&nbsp; un service.',
        'e.g. http://local.otrs.com:8000/Webservice/Example' =&gt; 'par ex. http://local.otrs.com:8000/Webservice/Example',
        'Namespace' =&gt; 'Espace de nommage',
        'URI to give SOAP methods a context, reducing ambiguities.' =&gt; 'Identifiant uniforme de ressource (URI) pour offrir un contexte aux mÃ©thodes du protocole SOAP et rÃ©duire ainsi les ambiguÃ¯tÃ©s.',
        'e.g urn:otrs-com:soap:functions or http://www.otrs.com/GenericInterface/actions' =&gt;
            'par ex. urn:otrs-com:soap:functions or http://www.otrs.com/GenericInterface/actions',
        'Maximum message length' =&gt; 'longueur maximale du message',
        'This field should be an integer number.' =&gt; 'Ce champ doit Ãªtre un composÃ© d\'un nombre entier.',
        'Here you can specify the maximum size (in bytes) of SOAP messages that OTRS will process.' =&gt;
            'indiquez ici le poids maximal (en octets) des messages du protocole SOAP que OTRS traitera.',
        'Encoding' =&gt; 'codage',
        'The character encoding for the SOAP message contents.' =&gt; 'Le caractÃ¨re codÃ© pour le contenu du message du protocole SOAP',
        'e.g utf-8, latin1, iso-8859-1, cp1250, Etc.' =&gt; 'par ex. utf-8, latin1, iso-8859-1, cp1250, etc.',
        'SOAPAction' =&gt; 'Action du protocole SOAP (SOAPAction)',
        'Set to "Yes" to send a filled SOAPAction header.' =&gt; 'RÃ©glez Ã&nbsp; Â« Oui Â» pour envoyer un en-tÃªte d\'action de protocole SOAP (SOAPAction)rempli.',
        'Set to "No" to send an empty SOAPAction header.' =&gt; 'RÃ©glez Ã&nbsp; Â« Non Â» pour envoyer un en-tÃªte d\'action de protocole SOAP (SOAPAction) vide.',
        'SOAPAction separator' =&gt; 'sÃ©parateur d\'action du protocole SOAP (SOAPAction)',
        'Character to use as separator between name space and SOAP method.' =&gt;
            'CaractÃ¨re utilisÃ© en tant que sÃ©parateur entre un espace de nommage et une mÃ©thode du protocole SOAP.',
        'Usually .Net web services uses a "/" as separator.' =&gt; 'Les services Web .net utilisent gÃ©nÃ©ralement une Â« / Â» comme sÃ©parateur.',
        'Authentication' =&gt; 'Authentification',
        'The authentication mechanism to access the remote system.' =&gt; 'Le mÃ©canisme d\'authentification permettant d\'accÃ©der au systÃ¨me distant.',
        'A "-" value means no authentication.' =&gt; 'La valeur Â« - Â» signifie que l\'authentification n\'a pas fonctionnÃ©.',
        'The user name to be used to access the remote system.' =&gt; 'Nom d\'utilisateur devant Ãªtre utilisÃ© pour accÃ©der au systÃ¨me distant.',
        'The password for the privileged user.' =&gt; 'Le mot de passe des usagers privilÃ©giÃ©s.',
        'Use SSL Options' =&gt; 'Utiliser les options du protocole SSL',
        'Show or hide SSL options to connect to the remote system.' =&gt; 'Afficher ou cacher les options SSL pour se connecter au systÃ¨me distant',
        'Certificate File' =&gt; 'Fichier de certificat',
        'The full path and name of the SSL certificate file (must be in .p12 format).' =&gt;
            'Le chemin complet et le nom du fichier de certificat du protocole SSL (doit Ãªtre en format Â« .p12 Â»).',
        'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' =&gt; 'par ex. /opt/otrs/var/certificates/SOAP/certificate.p12',
        'Certificate Password File' =&gt; 'Fichier du mot de passe du certificat',
        'The password to open the SSL certificate.' =&gt; 'Le mot de passe pour ouvrir le certificat SSL',
        'Certification Authority (CA) File' =&gt; 'Fichier de l\'autoritÃ© de certification (AC)',
        'The full path and name of the certification authority certificate file that validates SSL certificate.' =&gt;
            'Le chemin complet et le nom du fichier de l\'autoritÃ© de certification qui authentifie la certification du protocole SSL.',
        'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' =&gt; 'par ex. /opt/otrs/var/certificates/SOAP/CA/ca.pem',
        'Certification Authority (CA) Directory' =&gt; 'RÃ©pertoire de l\'autoritÃ© de certification (AC)',
        'The full path of the certification authority directory where the CA certificates are stored in the file system.' =&gt;
            'Le chemin complet menant au rÃ©pertoire de l\'autoritÃ© de certification, oÃ¹ les certificats sont stockÃ©s dans le systÃ¨me de fichiers.',
        'e.g. /opt/otrs/var/certificates/SOAP/CA' =&gt; 'par ex. /opt/otrs/var/certificates/SOAP/CA',
        'Proxy Server' =&gt; 'Serveur proxy',
        'URI of a proxy server to be used (if needed).' =&gt; 'Au besoin, utiliser le URI d\'un serveur proxy.',
        'e.g. http://proxy_hostname:8080' =&gt; 'par ex. http://proxy_hostname:8080',
        'Proxy User' =&gt; 'Utilisateur proxy',
        'The user name to be used to access the proxy server.' =&gt; 'Pour accÃ©der au serveur proxy, utiliser ce nom d\'utilisateur.',
        'Proxy Password' =&gt; 'Mot de passe proxy',
        'The password for the proxy user.' =&gt; 'Le mot de passe de l\'utilisateur proxy.',

        # Template: AdminGenericInterfaceWebservice
        'GenericInterface Web Service Management' =&gt; 'Gestion des services Web de l\'interface gÃ©nÃ©rique',
        'Add web service' =&gt; 'Ajouter un service Web',
        'Clone web service' =&gt; 'Cloner un service Web',
        'The name must be unique.' =&gt; 'Le nom doit Ãªtre unique.',
        'Clone' =&gt; 'Cloner',
        'Export web service' =&gt; 'Exporter un service Web',
        'Import web service' =&gt; 'Importer un service Web',
        'Configuration File' =&gt; 'Fichier de configuration ',
        'The file must be a valid web service configuration YAML file.' =&gt;
            'Le fichier doit Ãªtre un fichier YAML de configuration de services Web valide.',
        'Import' =&gt; 'Importer',
        'Configuration history' =&gt; 'Historique ',
        'Delete web service' =&gt; 'Supprimer un service Web',
        'Do you really want to delete this web service?' =&gt; 'Voulez-vous vraiment supprimer ce service Web?',
        'After you save the configuration you will be redirected again to the edit screen.' =&gt;
            'Une fois la configuration sauvegardÃ©e, vous serez redirigÃ© vers l\'Ã©cran de gestion des services Web de l\'interface gÃ©nÃ©rique, section Â« Ajouter Â».',
        'If you want to return to overview please click the "Go to overview" button.' =&gt;
            'Si vous souhaitez accÃ©der Ã&nbsp; l\'Ã©cran de visualisation, cliquez sur Â« Aller Ã&nbsp; la visualisation Â».',
        'Web Service List' =&gt; 'Liste des services Web',
        'Remote system' =&gt; 'SystÃ¨me Ã&nbsp; distance ',
        'Provider transport' =&gt; 'Fournisseur de transport',
        'Requester transport' =&gt; 'Demandeur de transport',
        'Details' =&gt; 'Informations',
        'Debug threshold' =&gt; 'Seuil de mise au point ',
        'In provider mode, OTRS offers web services which are used by remote systems.' =&gt;
            'En mode Â« fournisseur Â», OTRS offre des services Web aux systÃ¨mes Ã&nbsp; distance.',
        'In requester mode, OTRS uses web services of remote systems.' =&gt;
            'En mode Â« demandeur Â», OTRS utilise les services Web des systÃ¨mes Ã&nbsp; distance.',
        'Operations are individual system functions which remote systems can request.' =&gt;
            'Les opÃ©rations constituent des fonctions individuelles du systÃ¨me, et les systÃ¨mes Ã&nbsp; distance peuvent en faire la demande.',
        'Invokers prepare data for a request to a remote web service, and process its response data.' =&gt;
            'Les demandeurs prÃ©parent les donnÃ©es pour faire une demande Ã&nbsp; un service Web Ã&nbsp; distance, puis ils traitent les donnÃ©es de la rÃ©ponse.',
        'Controller' =&gt; 'ContrÃ´leur',
        'Inbound mapping' =&gt; 'Mappage des fonctions entrantes',
        'Outbound mapping' =&gt; 'Mappage des fonctions sortantes',
        'Delete this action' =&gt; 'Supprimer cet action',
        'At least one %s has a controller that is either not active or not present, please check the controller registration or delete the %s' =&gt;
            'Au moins un %s possÃ¨de un contrÃ´leur qui n\'est pas activÃ© ou prÃ©sent; veuillez vÃ©rifier l\'enregistrement du contrÃ´leur ou supprimer le %s',
        'Delete webservice' =&gt; 'Supprimer un service Web',
        'Delete operation' =&gt; 'Supprimer une opÃ©ration',
        'Delete invoker' =&gt; 'Supprimer un demandeur',
        'Clone webservice' =&gt; 'Cloner un service Web ',
        'Import webservice' =&gt; 'Importer un service Web',

        # Template: AdminGenericInterfaceWebserviceHistory
        'GenericInterface Configuration History for Web Service %s' =&gt; 'L\'historique de la configuration de l\'interface gÃ©nÃ©rique pour le service Web %s',
        'Go back to Web Service' =&gt; 'Retour au service Web',
        'Here you can view older versions of the current web service\'s configuration, export or even restore them.' =&gt;
            'L\'historique permet de voir, d\'exporter ou de restaurer les anciennes versions des configurations de services Web habituels.',
        'Configuration History List' =&gt; 'Liste des historiques de configuration',
        'Version' =&gt; 'Version ',
        'Create time' =&gt; 'Date de crÃ©ation ',
        'Select a single configuration version to see its details.' =&gt; 'SÃ©lectionnez une version pour voir l\'information s\'y rattachant.',
        'Export web service configuration' =&gt; 'Exporter une configuration de service Web',
        'Restore web service configuration' =&gt; 'Restaurer une configuration de service Web',
        'Do you really want to restore this version of the web service configuration?' =&gt;
            'Voulez-vous vraiment restaurer cette version de la configuration du service Web?',
        'Your current web service configuration will be overwritten.' =&gt; 'La configuration actuelle du service Web sera modifiÃ©e.',
        'Show or hide the content.' =&gt; 'Afficher ou cacher le contenu.',
        'Restore' =&gt; 'Restaurer',

        # Template: AdminGroup
        'WARNING: When you change the name of the group \'admin\', before making the appropriate changes in the SysConfig, you will be locked out of the administrations panel! If this happens, please rename the group back to admin per SQL statement.' =&gt;
            'ATTENTION: Lorsque vous modifier le nom du group \'admin\', avant de faire les changements appropriÃ©s dans SysConfig, vous serez dÃ©connectÃ© du panneau d\'administration. Si cela arrive, veuillez renommer Ã&nbsp; nouveau le groupe admin par une requÃªte SQL.',
        'Group Management' =&gt; 'Administration des groupes',
        'Add group' =&gt; 'Ajouter groupe',
        'The admin group is to get in the admin area and the stats group to get stats area.' =&gt;
            'Le groupe admin permet d\'accÃ©der Ã&nbsp; la zone d\'administration et le groupe stats Ã&nbsp; la zone de statistiques.',
        'Create new groups to handle access permissions for different groups of agent (e. g. purchasing department, support department, sales department, ...). ' =&gt;
            'CrÃ©er de nouveux groupes de gestion des permissions d\'accÃ¨s pour les diffÃ©rents groupes de opÃ©rateurs (p. ex. achats, support, ventes,...). ',
        'It\'s useful for ASP solutions. ' =&gt; 'C\'est utile pour les solutions ASP',
        'Add Group' =&gt; 'Ajouter un groupe',
        'Edit Group' =&gt; 'Editer Groupe',

        # Template: AdminLog
        'System Log' =&gt; 'Journaux du SystÃ¨me',
        'Here you will find log information about your system.' =&gt; 'Vous trouverez ici les informations de log sur votre systÃ¨me',
        'Hide this message' =&gt; 'Masquer ce message',
        'Recent Log Entries' =&gt; 'EntrÃ©es de log rÃ©centes',

        # Template: AdminMailAccount
        'Mail Account Management' =&gt; 'Gestion du compte de messagerie',
        'Add mail account' =&gt; 'Ajouter compte mail',
        'All incoming emails with one account will be dispatched in the selected queue!' =&gt;
            'Tous les e-mails entrants avec un compte associÃ© seront rÃ©partis dans la file sÃ©lectionnÃ©e !',
        'If your account is trusted, the already existing X-OTRS header at arrival time (for priority, ...) will be used! PostMaster filter will be used anyway.' =&gt;
            'Si votre compte est vÃ©rifiÃ©, les entÃªtes X-OTRS (pour les prioritÃ©s,...) seront utilisÃ©es !',
        'Host' =&gt; 'HÃ´te',
        'Delete account' =&gt; 'Supprimer le compte',
        'Fetch mail' =&gt; 'Parcourir mail',
        'Add Mail Account' =&gt; 'Aouter un compte mail',
        'Example: mail.example.com' =&gt; 'Exemple : mail.exemple.com',
        'IMAP Folder' =&gt; 'Dossier IMAP ',
        'Only modify this if you need to fetch mail from a different folder than INBOX.' =&gt;
            'Modifiez ce champ seulement si vous souhaitez avoir accÃ¨s Ã&nbsp; des mails situÃ©s ailleurs que dans la boÃ®te de rÃ©ception.',
        'Trusted' =&gt; 'VÃ©rifiÃ©',
        'Dispatching' =&gt; 'RÃ©partition',
        'Edit Mail Account' =&gt; 'Editer compte mail',

        # Template: AdminNavigationBar
        'Admin' =&gt; 'Administrateur',
        'Agent Management' =&gt; 'Gestion des OpÃ©rateurs',
        'Queue Settings' =&gt; 'Configuration des Files',
        'Ticket Settings' =&gt; 'Configuration des Tickets',
        'System Administration' =&gt; 'Administration SystÃ¨me',

        # Template: AdminNotification
        'Notification Management' =&gt; 'Gestion des notifications',
        'Select a different language' =&gt; 'Choisir une autre langue.',
        'Filter for Notification' =&gt; 'Filtre pour Notification',
        'Notifications are sent to an agent or a customer.' =&gt; 'Des notifications sont envoyÃ©es Ã&nbsp; un opÃ©rateur ou Ã&nbsp; un client.',
        'Notification' =&gt; 'Notification',
        'Edit Notification' =&gt; 'Editer Notification',
        'e. g.' =&gt; 'p. ex.',
        'Options of the current customer data' =&gt; 'Options des donnÃ©es du cient actuel',

        # Template: AdminNotificationEvent
        'Add notification' =&gt; 'Ajouter notification',
        'Delete this notification' =&gt; 'Supprimer cette notification',
        'Add Notification' =&gt; 'Ajouter Notification',
        'Article Filter' =&gt; 'Filtre pour Article',
        'Only for ArticleCreate and ArticleSend event' =&gt; '',
        'Article type' =&gt; 'Type d\'article',
        'If ArticleCreate or ArticleSend is used as a trigger event, you need to specify an article filter as well. Please select at least one of the article filter fields.' =&gt;
            '',
        'Article sender type' =&gt; '',
        'Subject match' =&gt; 'Correspondance du sujet',
        'Body match' =&gt; 'Correspondance du corps du message',
        'Include attachments to notification' =&gt; 'Inclure les piÃ¨ces jointes Ã&nbsp; la notification',
        'Recipient' =&gt; 'Destinataire',
        'Recipient groups' =&gt; 'Groupes destinataires',
        'Recipient agents' =&gt; 'OpÃ©rateurs destinataires',
        'Recipient roles' =&gt; 'RÃ´les destinaires',
        'Recipient email addresses' =&gt; 'Adresses e-mail destinataires',
        'Notification article type' =&gt; 'Type de notification',
        'Only for notifications to specified email addresses' =&gt; 'Seulement pour les notifications destinÃ©es aux adresses mails mentionnÃ©es',
        'To get the first 20 character of the subject (of the latest agent article).' =&gt;
            'Pour avoir les 20 premiers caractÃ¨res du sujet (du dernier article de l\'opÃ©rateur).',
        'To get the first 5 lines of the body (of the latest agent article).' =&gt;
            'Pour avoir les 5 premiÃ¨res ligne du corps (du dernier article de l\'opÃ©rateur).',
        'To get the first 20 character of the subject (of the latest customer article).' =&gt;
            'Pour avoir les 20 premiers caractÃ¨res du sujet (du dernier article du client).',
        'To get the first 5 lines of the body (of the latest customer article).' =&gt;
            'Pour avoir les 5 premiÃ¨res lignes du sujet (du dernier article du client).',

        # Template: AdminPGP
        'PGP Management' =&gt; 'Gestion de PGP',
        'Use this feature if you want to work with PGP keys.' =&gt; 'Cette fonctionnalitÃ© vous permet de travailler avec les clÃ©s PGP.',
        'Add PGP key' =&gt; 'Ajouter clÃ© PGP',
        'In this way you can directly edit the keyring configured in SysConfig.' =&gt;
            'Dans ce cas vous pouvez directement Ã©diter le trousseau configurÃ© dans SysConfig.',
        'Introduction to PGP' =&gt; 'Introduction aux clÃ©s PGP',
        'Result' =&gt; 'RÃ©sultat',
        'Identifier' =&gt; 'Identifiant',
        'Bit' =&gt; 'Bit',
        'Fingerprint' =&gt; 'Empreinte',
        'Expires' =&gt; 'Expiration',
        'Delete this key' =&gt; 'Supprimer cette clÃ©',
        'Add PGP Key' =&gt; 'Ajouter ClÃ© PGP',
        'PGP key' =&gt; 'ClÃ© PGP',

        # Template: AdminPackageManager
        'Package Manager' =&gt; 'Gestionnaire de paquet',
        'Uninstall package' =&gt; 'DÃ©sinstaller package',
        'Do you really want to uninstall this package?' =&gt; 'Voulez-vous vraiment dÃ©installer ce paquet ?',
        'Reinstall package' =&gt; 'RÃ©installer package',
        'Do you really want to reinstall this package? Any manual changes will be lost.' =&gt;
            'Voulez-vous vraiment rÃ©installer ce package? Un quelconque changement manuel sera perdu. ',
        'Continue' =&gt; 'Continuer',
        'Please make sure your database accepts packages over %s MB in size (it currently only accepts packages up to %s MB). Please adapt the max_allowed_packet setting of your database in order to avoid errors.' =&gt;
            '',
        'Install' =&gt; 'Installation',
        'Install Package' =&gt; 'Installer Package',
        'Update repository information' =&gt; 'Mettre Ã&nbsp; jour les informations du dÃ©pot',
        'Did not find a required feature? OTRS Group provides their service contract customers with exclusive Add-Ons:' =&gt;
            '',
        'Online Repository' =&gt; 'DÃ©pot en ligne',
        'Vendor' =&gt; 'Vendeur',
        'Module documentation' =&gt; 'Documentation du module',
        'Upgrade' =&gt; 'Mise Ã&nbsp; jour',
        'Local Repository' =&gt; 'DÃ©pÃ´t local',
        'This package is verified by OTRSverify (tm)' =&gt; 'Ce paquet est vÃ©rifiÃ© par OTRSverify (tm)',
        'Uninstall' =&gt; 'DÃ©sinstallation',
        'Reinstall' =&gt; 'RÃ©-installation',
        'Feature Add-Ons' =&gt; 'FonctionnalitÃ© des ComplÃ©ments',
        'Download package' =&gt; 'TÃ©lÃ©charger package',
        'Rebuild package' =&gt; 'Reconstruire package',
        'Metadata' =&gt; 'Metadata',
        'Change Log' =&gt; 'Journal des modifications',
        'Date' =&gt; 'Date',
        'List of Files' =&gt; 'Liste de fichiers',
        'Permission' =&gt; 'Droits',
        'Download' =&gt; 'TÃ©lÃ©chargement',
        'Download file from package!' =&gt; 'TÃ©lÃ©charger le fichier depuis le paquet !',
        'Required' =&gt; 'Obligatoire',
        'PrimaryKey' =&gt; 'ClÃ© primaire',
        'AutoIncrement' =&gt; 'Auto incrÃ©mentation',
        'SQL' =&gt; 'SQL',
        'File differences for file %s' =&gt; 'DiffÃ©rences de fichier pour le fichier %s',

        # Template: AdminPerformanceLog
        'Performance Log' =&gt; 'Enregistrement des indicateurs de performance',
        'This feature is enabled!' =&gt; 'Cette fonctionnalitÃ© est activÃ©e',
        'Just use this feature if you want to log each request.' =&gt; 'N\'employer cette fonction que si vous voulez enregitrer chaque requÃªte',
        'Activating this feature might affect your system performance!' =&gt;
            'Activer cette fonctionnalitÃ© peut avoir un impact sur les performances de votre systÃ¨me !',
        'Disable it here!' =&gt; 'DÃ©sactivez lÃ&nbsp; ici !',
        'Logfile too large!' =&gt; 'Fichier de log trop grand !',
        'The logfile is too large, you need to reset it' =&gt; 'Le fichier de log est trop grand, vous devez le rÃ©initialiser',
        'Overview' =&gt; 'AperÃ§u',
        'Range' =&gt; 'Plage',
        'last' =&gt; 'dernier',
        'Interface' =&gt; 'Interface',
        'Requests' =&gt; 'RequÃªtes',
        'Min Response' =&gt; 'Temps de rÃ©ponse minimum',
        'Max Response' =&gt; 'Temps de rÃ©ponse maximun',
        'Average Response' =&gt; 'Temps de rÃ©ponse moyen',
        'Period' =&gt; 'PÃ©riode',
        'Min' =&gt; 'Min',
        'Max' =&gt; 'Max',
        'Average' =&gt; 'Moyenne',

        # Template: AdminPostMasterFilter
        'PostMaster Filter Management' =&gt; 'Gestion des filtres PostMaster',
        'Add filter' =&gt; 'Ajouter filtre',
        'To dispatch or filter incoming emails based on email headers. Matching using Regular Expressions is also possible.' =&gt;
            '',
        'If you want to match only the email address, use EMAILADDRESS:info@example.com in From, To or Cc.' =&gt;
            'Si vous voulez tester uniquement l\'e-mail, utiliser EMAILADDRESS:info@example.com dans De, Ã€ ou Cc.',
        'If you use Regular Expressions, you also can use the matched value in () as [***] in the \'Set\' action.' =&gt;
            '',
        'Delete this filter' =&gt; 'Supprimer ce filtre',
        'Add PostMaster Filter' =&gt; 'Ajouter un filtre PostMaster',
        'Edit PostMaster Filter' =&gt; 'Editer ce filtre PostMaster',
        'The name is required.' =&gt; 'Le nom est requis',
        'Filter Condition' =&gt; 'Condition de filtre',
        'AND Condition' =&gt; 'condition ET',
        'Negate' =&gt; 'Negation',
        'The field needs to be a valid regular expression or a literal word.' =&gt;
            'Le champ doit Ãªtre une expression rÃ©guliÃ¨re valide ou un mot litÃ©ral',
        'Set Email Headers' =&gt; 'RÃ©gler les entÃªtes e-mail',
        'The field needs to be a literal word.' =&gt; 'Ce champ doit comporter un libellÃ©.',

        # Template: AdminPriority
        'Priority Management' =&gt; 'Gestion de la prioritÃ©',
        'Add priority' =&gt; 'Ajouter prioritÃ©',
        'Add Priority' =&gt; 'Ajouter la prioritÃ©',
        'Edit Priority' =&gt; 'Editer prioritÃ©',

        # Template: AdminProcessManagement
        'Process Management' =&gt; '',
        'Filter for Processes' =&gt; '',
        'Process Name' =&gt; '',
        'Create New Process' =&gt; '',
        'Synchronize All Processes' =&gt; '',
        'Here you can upload a configuration file to import a process to your system. The file needs to be in .yml format as exported by process management module.' =&gt;
            '',
        'Upload process configuration' =&gt; '',
        'Import process configuration' =&gt; '',
        'To create a new Process you can either import a Process that was exported from another system or create a complete new one.' =&gt;
            '',
        'Changes to the Processes here only affect the behavior of the system, if you synchronize the Process data. By synchronizing the Processes, the newly made changes will be written to the Configuration.' =&gt;
            '',
        'Process name' =&gt; '',
        'Print' =&gt; 'Imprimer',
        'Export Process Configuration' =&gt; '',
        'Copy Process' =&gt; '',

        # Template: AdminProcessManagementActivity
        'Cancel &amp; close window' =&gt; 'Annuler et fermer la fenÃªtre',
        'Go Back' =&gt; '',
        'Please note, that changing this activity will affect the following processes' =&gt;
            '',
        'Activity' =&gt; '',
        'Activity Name' =&gt; '',
        'Activity Dialogs' =&gt; '',
        'You can assign Activity Dialogs to this Activity by dragging the elements with the mouse from the left list to the right list.' =&gt;
            '',
        'Ordering the elements within the list is also possible by drag \'n\' drop.' =&gt;
            '',
        'Filter available Activity Dialogs' =&gt; '',
        'Available Activity Dialogs' =&gt; '',
        'Create New Activity Dialog' =&gt; '',
        'Assigned Activity Dialogs' =&gt; '',
        'As soon as you use this button or link, you will leave this screen and its current state will be saved automatically. Do you want to continue?' =&gt;
            '',

        # Template: AdminProcessManagementActivityDialog
        'Please note that changing this activity dialog will affect the following activities' =&gt;
            '',
        'Please note that customer users will not be able to see or use the following fields: Owner, Responsible, Lock, PendingTime and CustomerID.' =&gt;
            '',
        'The Queue field can only be used by customers when creating a new ticket.' =&gt;
            '',
        'Activity Dialog' =&gt; '',
        'Activity dialog Name' =&gt; '',
        'Available in' =&gt; '',
        'Description (short)' =&gt; '',
        'Description (long)' =&gt; '',
        'The selected permission does not exist.' =&gt; '',
        'Required Lock' =&gt; '',
        'The selected required lock does not exist.' =&gt; '',
        'Submit Advice Text' =&gt; '',
        'Submit Button Text' =&gt; '',
        'Fields' =&gt; '',
        'You can assign Fields to this Activity Dialog by dragging the elements with the mouse from the left list to the right list.' =&gt;
            '',
        'Filter available fields' =&gt; '',
        'Available Fields' =&gt; '',
        'Assigned Fields' =&gt; '',
        'Edit Details for Field' =&gt; '',
        'ArticleType' =&gt; '',
        'Display' =&gt; '',
        'Edit Field Details' =&gt; '',
        'Customer interface does not support internal article types.' =&gt; '',

        # Template: AdminProcessManagementPath
        'Path' =&gt; '',
        'Edit this transition' =&gt; '',
        'Transition Actions' =&gt; '',
        'You can assign Transition Actions to this Transition by dragging the elements with the mouse from the left list to the right list.' =&gt;
            '',
        'Filter available Transition Actions' =&gt; '',
        'Available Transition Actions' =&gt; '',
        'Create New Transition Action' =&gt; '',
        'Assigned Transition Actions' =&gt; '',

        # Template: AdminProcessManagementPopupResponse

        # Template: AdminProcessManagementProcessAccordion
        'Activities' =&gt; '',
        'Filter Activities...' =&gt; '',
        'Create New Activity' =&gt; '',
        'Filter Activity Dialogs...' =&gt; '',
        'Transitions' =&gt; '',
        'Filter Transitions...' =&gt; '',
        'Create New Transition' =&gt; '',
        'Filter Transition Actions...' =&gt; '',

        # Template: AdminProcessManagementProcessEdit
        'Edit Process' =&gt; '',
        'Print process information' =&gt; '',
        'Delete Process' =&gt; '',
        'Delete Inactive Process' =&gt; '',
        'Available Process Elements' =&gt; '',
        'The Elements listed above in this sidebar can be moved to the canvas area on the right by using drag\'n\'drop.' =&gt;
            '',
        'You can place Activities on the canvas area to assign this Activity to the Process.' =&gt;
            '',
        'To assign an Activity Dialog to an Activity drop the Activity Dialog element from this sidebar over the Activity placed in the canvas area.' =&gt;
            '',
        'You can start a connection between to Activities by dropping the Transition element over the Start Activity of the connection. After that you can move the loose end of the arrow to the End Activity.' =&gt;
            '',
        'Actions can be assigned to a Transition by dropping the Action Element onto the label of a Transition.' =&gt;
            '',
        'Edit Process Information' =&gt; '',
        'The selected state does not exist.' =&gt; '',
        'Add and Edit Activities, Activity Dialogs and Transitions' =&gt; '',
        'Show EntityIDs' =&gt; '',
        'Extend the width of the Canvas' =&gt; '',
        'Extend the height of the Canvas' =&gt; '',
        'Remove the Activity from this Process' =&gt; '',
        'Edit this Activity' =&gt; '',
        'Save settings' =&gt; '',
        'Save Activities, Activity Dialogs and Transitions' =&gt; '',
        'Do you really want to delete this Process?' =&gt; '',
        'Do you really want to delete this Activity?' =&gt; '',
        'Do you really want to delete this Activity Dialog?' =&gt; '',
        'Do you really want to delete this Transition?' =&gt; '',
        'Do you really want to delete this Transition Action?' =&gt; '',
        'Do you really want to remove this activity from the canvas? This can only be undone by leaving this screen without saving.' =&gt;
            '',
        'Do you really want to remove this transition from the canvas? This can only be undone by leaving this screen without saving.' =&gt;
            '',
        'Hide EntityIDs' =&gt; '',
        'Delete Entity' =&gt; '',
        'Remove Entity from canvas' =&gt; '',
        'This Activity is already used in the Process. You cannot add it twice!' =&gt;
            '',
        'This Activity cannot be deleted because it is the Start Activity.' =&gt;
            '',
        'This Transition is already used for this Activity. You cannot use it twice!' =&gt;
            '',
        'This TransitionAction is already used in this Path. You cannot use it twice!' =&gt;
            '',
        'Remove the Transition from this Process' =&gt; '',
        'No TransitionActions assigned.' =&gt; '',
        'The Start Event cannot loose the Start Transition!' =&gt; '',
        'No dialogs assigned yet. Just pick an activity dialog from the list on the left and drag it here.' =&gt;
            '',
        'An unconnected transition is already placed on the canvas. Please connect this transition first before placing another transition.' =&gt;
            '',

        # Template: AdminProcessManagementProcessNew
        'In this screen, you can create a new process. In order to make the new process available to users, please make sure to set its state to \'Active\' and synchronize after completing your work.' =&gt;
            '',

        # Template: AdminProcessManagementProcessPrint
        'Start Activity' =&gt; '',
        'Contains %s dialog(s)' =&gt; '',
        'Assigned dialogs' =&gt; '',
        'Activities are not being used in this process.' =&gt; '',
        'Assigned fields' =&gt; '',
        'Activity dialogs are not being used in this process.' =&gt; '',
        'Condition linking' =&gt; '',
        'Conditions' =&gt; '',
        'Condition' =&gt; '',
        'Transitions are not being used in this process.' =&gt; '',
        'Module name' =&gt; '',
        'Configuration' =&gt; '',
        'Transition actions are not being used in this process.' =&gt; '',

        # Template: AdminProcessManagementTransition
        'Please note that changing this transition will affect the following processes' =&gt;
            '',
        'Transition' =&gt; '',
        'Transition Name' =&gt; '',
        'Type of Linking between Conditions' =&gt; '',
        'Remove this Condition' =&gt; '',
        'Type of Linking' =&gt; '',
        'Remove this Field' =&gt; '',
        'Add a new Field' =&gt; '',
        'Add New Condition' =&gt; '',

        # Template: AdminProcessManagementTransitionAction
        'Please note that changing this transition action will affect the following processes' =&gt;
            '',
        'Transition Action' =&gt; '',
        'Transition Action Name' =&gt; '',
        'Transition Action Module' =&gt; '',
        'Config Parameters' =&gt; '',
        'Remove this Parameter' =&gt; '',
        'Add a new Parameter' =&gt; '',

        # Template: AdminQueue
        'Manage Queues' =&gt; 'GÃ©rer les Files',
        'Add queue' =&gt; 'Ajouter une file',
        'Add Queue' =&gt; 'Ajouter une File',
        'Edit Queue' =&gt; 'Editer une File',
        'Sub-queue of' =&gt; 'Sous-file de',
        'Unlock timeout' =&gt; 'DÃ©lai du dÃ©verrouillage',
        '0 = no unlock' =&gt; '0 = pas de dÃ©verrouillage',
        'Only business hours are counted.' =&gt; 'Seules les plages horaires de bureau sont prises en compte.',
        'If an agent locks a ticket and does not close it before the unlock timeout has passed, the ticket will unlock and will become available for other agents.' =&gt;
            'Si un opÃ©rateur vÃ©rouille un ticket et ne le ferme pas avant le dÃ©lai de dÃ©vÃ©rouillage, le ticket sera dÃ©vÃ©rouillÃ© et sera disponible pour un autre opÃ©rateur.',
        'Notify by' =&gt; 'Notification par',
        '0 = no escalation' =&gt; '0 = pas de remontÃ©e du ticket',
        'If there is not added a customer contact, either email-external or phone, to a new ticket before the time defined here expires, the ticket is escalated.' =&gt;
            'Si un contact client n\'est pas ajoutÃ© Ã&nbsp; un nouveau ticket, soit par e-mail externe ou tÃ©lÃ©phone, avant que le temps dÃ©fini ici expire, le ticket sera remontÃ©.',
        'If there is an article added, such as a follow-up via email or the customer portal, the escalation update time is reset. If there is no customer contact, either email-external or phone, added to a ticket before the time defined here expires, the ticket is escalated.' =&gt;
            '',
        'If the ticket is not set to closed before the time defined here expires, the ticket is escalated.' =&gt;
            'Si le ticket n\'est pas clÃ´turÃ© avant que le dÃ©lai dÃ©fini ici n\'expire, le ticket est remontÃ©.',
        'Follow up Option' =&gt; 'Option des suivis',
        'Specifies if follow up to closed tickets would re-open the ticket, be rejected or lead to a new ticket.' =&gt;
            'DÃ©fini si le suivi des tickets clÃ´turÃ©s doit rÃ©ouvrir le ticket, Ãªtre rejetÃ© ou crÃ©er un nouveau ticket.',
        'Ticket lock after a follow up' =&gt; 'Ticket verrouillÃ© aprÃ¨s un suivi',
        'If a ticket is closed and the customer sends a follow up the ticket will be locked to the old owner.' =&gt;
            'Si le tiket est clos et que le client envoie un suivi, le ticket sera vÃ©rouillÃ© Ã&nbsp; l\'ancien propriÃ©taire.',
        'System address' =&gt; 'Adresse SystÃ¨me',
        'Will be the sender address of this queue for email answers.' =&gt; 'Sera l\'adresse d\'expÃ©dition pour les rÃ©ponses par e-mail de cette file.',
        'Default sign key' =&gt; 'ClÃ© de signature par dÃ©faut',
        'The salutation for email answers.' =&gt; 'La formule de politesse pour les rÃ©ponses par e-mail.',
        'The signature for email answers.' =&gt; 'La signature pour les rÃ©ponses par e-mail.',

        # Template: AdminQueueAutoResponse
        'Manage Queue-Auto Response Relations' =&gt; 'GÃ©rer les relations entre les files et les rÃ©ponses automatiques',
        'Filter for Queues' =&gt; 'Filtre pour les files',
        'Filter for Auto Responses' =&gt; 'Filtre pour les rÃ©ponses automatiques',
        'Auto Responses' =&gt; 'RÃ©ponses automatiques',
        'Change Auto Response Relations for Queue' =&gt; 'Modifier les rÃ©ponses automatiques pour la file',

        # Template: AdminQueueTemplates
        'Manage Template-Queue Relations' =&gt; '',
        'Filter for Templates' =&gt; '',
        'Templates' =&gt; '',
        'Change Queue Relations for Template' =&gt; '',
        'Change Template Relations for Queue' =&gt; '',

        # Template: AdminRegistration
        'System Registration Management' =&gt; '',
        'Edit details' =&gt; '',
        'Overview of registered systems' =&gt; '',
        'Deregister system' =&gt; '',
        'System Registration' =&gt; '',
        'This system is registered with OTRS Group.' =&gt; '',
        'System type' =&gt; '',
        'Unique ID' =&gt; '',
        'Last communication with registration server' =&gt; '',
        'Send support data' =&gt; '',
        'OTRS-ID Login' =&gt; '',
        'System registration is a service of OTRS Group, which provides a lot of advantages!' =&gt;
            '',
        'Read more' =&gt; '',
        'You need to log in with your OTRS-ID to register your system.' =&gt;
            '',
        'Your OTRS-ID is the email address you used to sign up on the OTRS.com webpage.' =&gt;
            '',
        'Data Protection' =&gt; '',
        'What are the advantages of system registration?' =&gt; '',
        'You will receive updates about relevant security releases.' =&gt; '',
        'With your system registration we can improve our services for you, because we have all relevant information available.' =&gt;
            '',
        'This is only the beginning!' =&gt; '',
        'We will inform you about our new services and offerings soon.' =&gt;
            '',
        'Can I use OTRS without being registered?' =&gt; '',
        'System registration is optional.' =&gt; '',
        'You can download and use OTRS without being registered.' =&gt; '',
        'Is it possible to deregister?' =&gt; '',
        'You can deregister at any time.' =&gt; '',
        'Which data is transfered when registering?' =&gt; '',
        'A registered system sends the following data to OTRS Group:' =&gt; '',
        'Fully Qualified Domain Name (FQDN), OTRS version, Database, Operating System and Perl version.' =&gt;
            '',
        'Why do I have to provide a description for my system?' =&gt; '',
        'The description of the system is optional.' =&gt; '',
        'The description and system type you specify help you to identify and manage the details of your registered systems.' =&gt;
            '',
        'How often does my OTRS system send updates?' =&gt; '',
        'Your system will send updates to the registration server at regular intervals.' =&gt;
            '',
        'Typically this would be around once every three days.' =&gt; '',
        'In case you would have further questions we would be glad to answer them.' =&gt;
            '',
        'Please visit our' =&gt; '',
        'portal' =&gt; '',
        'and file a request.' =&gt; '',
        'Here at OTRS Group we take the protection of your personal details very seriously and strictly adhere to data protection laws.' =&gt;
            '',
        'All passwords are automatically made unrecognizable before the information is sent.' =&gt;
            '',
        'Under no circumstances will any data we obtain be sold or passed on to unauthorized third parties.' =&gt;
            '',
        'The following explanation provides you with an overview of how we guarantee this protection and which type of data is collected for which purpose.' =&gt;
            '',
        'Data Handling with \'System Registration\'' =&gt; '',
        'Information received through the \'Service Center\' is saved by OTRS Group.' =&gt;
            '',
        'This only applies to data that OTRS Group requires to analyze the performance and function of the OTRS server or to establish contact.' =&gt;
            '',
        'Safety of Personal Details' =&gt; '',
        'OTRS Group protects your personal data from unauthorized access, use or publication.' =&gt;
            '',
        'OTRS Group ensures that the personal information you store on the server is protected from unauthorized access and publication.' =&gt;
            '',
        'Disclosure of Details' =&gt; '',
        'OTRS Group will not pass on your details to third parties unless required for business transactions.' =&gt;
            '',
        'OTRS Group will only pass on your details to entitled public institutions and authorities if required by law or court order.' =&gt;
            '',
        'Amendment of Data Protection Policy' =&gt; '',
        'OTRS Group reserves the right to amend this security and data protection policy if required by technical developments.' =&gt;
            '',
        'In this case we will also adapt our information regarding data protection accordingly.' =&gt;
            '',
        'Please regularly refer to the latest version of our Data Protection Policy.' =&gt;
            '',
        'Right to Information' =&gt; '',
        'You have the right to demand information concerning the data saved about you, its origin and recipients, as well as the purpose of the data processing at any time.' =&gt;
            '',
        'You can request information about the saved data by sending an e-mail to info@otrs.com.' =&gt;
            '',
        'Further Information' =&gt; '',
        'Your trust is very important to us. We are willing to inform you about the processing of your personal details at any time.' =&gt;
            '',
        'If you have any questions that have not been answered by this Data Protection Policy or if you require more detailed information about a specific topic, please contact info@otrs.com.' =&gt;
            '',
        'If you deregister your system, you will loose these benefits:' =&gt;
            '',
        'You need to log in with your OTRS-ID to deregister your system.' =&gt;
            '',
        'OTRS-ID' =&gt; '',
        'You don\'t have an OTRS-ID yet?' =&gt; '',
        'Sign up now' =&gt; 'Enregistrez-vous maintenant',
        'Forgot your password?' =&gt; '',
        'Retrieve a new one' =&gt; '',
        'This data will be frequently transferred to OTRS Group when you register this system.' =&gt;
            '',
        'Attribute' =&gt; '',
        'FQDN' =&gt; '',
        'Optional description of this system.' =&gt; '',
        'This will allow the system to send additional support data information to OTRS Group.' =&gt;
            '',
        'Service Center' =&gt; '',
        'Support Data Management' =&gt; '',
        'Register' =&gt; '',
        'Deregister System' =&gt; '',
        'Continuing with this step will deregister the system from OTRS Group.' =&gt;
            '',
        'Deregister' =&gt; '',
        'You can modify registration settings here.' =&gt; '',

        # Template: AdminRole
        'Role Management' =&gt; 'Gestion des RÃ´les',
        'Add role' =&gt; 'Ajouter un rÃ´le',
        'Create a role and put groups in it. Then add the role to the users.' =&gt;
            'CrÃ©e un rÃ´le et y ajoute des groupes. Ajoute alors le rÃ´le aux utilisateurs.',
        'There are no roles defined. Please use the \'Add\' button to create a new role.' =&gt;
            'Il n\'y a pas de rÃ´le dÃ©fini. Utilisez le bouton \'Ajouter\' pour crÃ©er un nouveau rÃ´le.',
        'Add Role' =&gt; 'Ajouter un rÃ´le',
        'Edit Role' =&gt; 'Editer rÃ´le',

        # Template: AdminRoleGroup
        'Manage Role-Group Relations' =&gt; 'GÃ©rer Relations RÃ´le-Groupe',
        'Filter for Roles' =&gt; 'Filtre pour RÃ´les',
        'Select the role:group permissions.' =&gt; 'SÃ©lectionner les permissions rÃ´le:groupe',
        'If nothing is selected, then there are no permissions in this group (tickets will not be available for the role).' =&gt;
            'Si rien n\'est sÃ©lectionnÃ©, alors il n\'y a aucune permission pour ce groupe (les tickets ne seront pas disponibles pour ce rÃ´le).',
        'Change Role Relations for Group' =&gt; 'Modifier les relations des rÃ´les pour un groupe',
        'Change Group Relations for Role' =&gt; 'Modifier les relations des groupes pour le rÃ´le',
        'Toggle %s permission for all' =&gt; 'SÃ©lectionner permission %s pour tous',
        'move_into' =&gt; 'dÃ©placer dans',
        'Permissions to move tickets into this group/queue.' =&gt; 'Permission de dÃ©placer un ticket dans cette file/ce groupe.',
        'create' =&gt; 'crÃ©er',
        'Permissions to create tickets in this group/queue.' =&gt; 'Permission de crÃ©er un ticket dans cette file/ce groupe.',
        'priority' =&gt; 'prioritÃ©',
        'Permissions to change the ticket priority in this group/queue.' =&gt;
            'Permission de changer la prioritÃ© d\'un ticket dans cette file/ce groupe.',

        # Template: AdminRoleUser
        'Manage Agent-Role Relations' =&gt; 'GÃ©rer les relations OpÃ©rateur-RÃ´le',
        'Filter for Agents' =&gt; 'Filtre pour opÃ©rateurs',
        'Manage Role-Agent Relations' =&gt; 'GÃ©rer Relations RÃ´le-OpÃ©rateur',
        'Change Role Relations for Agent' =&gt; 'Changer les rÃ´les pour un opÃ©rateur',
        'Change Agent Relations for Role' =&gt; 'Changer les opÃ©rateurs pour un rÃ´le ',

        # Template: AdminSLA
        'SLA Management' =&gt; 'Gestion des Accords sur la qualitÃ© de service (Service Level Agreement)',
        'Add SLA' =&gt; 'Ajouter un SLA',
        'Edit SLA' =&gt; 'Editer SLA',
        'Please write only numbers!' =&gt; 'Merci de n\'Ã©crire que des nombres',

        # Template: AdminSMIME
        'S/MIME Management' =&gt; 'Gestion S/MIME',
        'Add certificate' =&gt; 'Ajouter certificat',
        'Add private key' =&gt; 'Ajouter clÃ© privÃ©',
        'Filter for certificates' =&gt; 'Filtres pour les certificats',
        'Filter for SMIME certs' =&gt; 'Filtres pour les certificats SMIME',
        'To show certificate details click on a certificate icon.' =&gt; '',
        'To manage private certificate relations click on a private key icon.' =&gt;
            '',
        'Here you can add relations to your private certificate, these will be embedded to the SMIME signature every time you use this certificate to sign an email.' =&gt;
            'Vous pouvez ajouter ici des liens Ã&nbsp; votre certification privÃ©e, ceux-ci seront incorporÃ©s Ã&nbsp; votre signature SMIME chaque fois que vous utiliserez cette certification pour signer un email.',
        'See also' =&gt; 'Voir aussi',
        'In this way you can directly edit the certification and private keys in file system.' =&gt;
            'Dans ce cas vous pouvez directement Ã©diter le certificat et la clÃ© privÃ©e dans le systÃ¨me de fichier',
        'Hash' =&gt; 'Hashage',
        'Handle related certificates' =&gt; 'Gestion des certificats associÃ©s',
        'Read certificate' =&gt; 'Lire le certificat',
        'Delete this certificate' =&gt; 'Supprimer ce certificat',
        'Add Certificate' =&gt; 'Ajouter un certificat',
        'Add Private Key' =&gt; 'Ajouter une clÃ© privÃ©e',
        'Secret' =&gt; 'Secret',
        'Related Certificates for' =&gt; 'Certificats associÃ©s Ã&nbsp;',
        'Delete this relation' =&gt; 'Supprimer cette relation',
        'Available Certificates' =&gt; 'Certificats disponibles',
        'Relate this certificate' =&gt; 'Lie ce certificat',

        # Template: AdminSMIMECertRead
        'SMIME Certificate' =&gt; 'Certificat SMIME',
        'Close window' =&gt; 'Fermer fenÃªtre',

        # Template: AdminSalutation
        'Salutation Management' =&gt; 'Gestion des Formules de Politesse',
        'Add salutation' =&gt; 'Ajouter une formule de politesse',
        'Add Salutation' =&gt; 'Ajouter une Formule de Politesse',
        'Edit Salutation' =&gt; 'Editer Formule de Politesse',
        'Example salutation' =&gt; 'Exemple de formule de politesse',

        # Template: AdminScheduler
        'This option will force Scheduler to start even if the process is still registered in the database' =&gt;
            'Cette option forcera le dÃ©marrage de l\'ordonnanceur mÃªme si le processus est encore enregistrÃ© dans la base de donnÃ©es',
        'Start scheduler' =&gt; 'DÃ©marrer l\'ordonnanceur',
        'Scheduler could not be started. Check if scheduler is not running and try it again with Force Start option' =&gt;
            'L\'ordonnanceur ne peut Ãªtre dÃ©marrÃ©. Assurez-vous qu\'il n\'est pas dÃ©jÃ&nbsp; en fonction, puis essayez Ã&nbsp; nouveau au moyen de l\'option Forcer le dÃ©marrage.',

        # Template: AdminSecureMode
        'Secure mode needs to be enabled!' =&gt; 'Le mode sÃ©curisÃ© doit Ãªtre activÃ©',
        'Secure mode will (normally) be set after the initial installation is completed.' =&gt;
            'Le mode sÃ©curisÃ© sera (normallement) activÃ© lorsque l\'installation initiale sera terminÃ©e.',
        'If secure mode is not activated, activate it via SysConfig because your application is already running.' =&gt;
            'Si le mode sÃ©curisÃ© n\'est pas activÃ©, activez le via SysConfig car votre application est en train de tourner',

        # Template: AdminSelectBox
        'SQL Box' =&gt; 'RequÃªtes SQL',
        'Here you can enter SQL to send it directly to the application database.' =&gt;
            'Ici vous pouvez entrez du SQL pour l\'envoyer directement Ã&nbsp; la base de donnÃ©e',
        'The syntax of your SQL query has a mistake. Please check it.' =&gt;
            'Votre requÃªte SQL comporte une erreur de syntaxe. Veuillez la corriger.',
        'There is at least one parameter missing for the binding. Please check it.' =&gt;
            'Il manque au moins un paramÃ¨tre, ce qui empÃªche l\'association. Veuillez corriger la situation.',
        'Result format' =&gt; 'Format du rÃ©sultat',
        'Run Query' =&gt; 'ExÃ©cuter requÃªte',

        # Template: AdminService
        'Service Management' =&gt; 'Gestion des Services',
        'Add service' =&gt; 'Ajouter service',
        'Add Service' =&gt; 'Ajouter un Service',
        'Edit Service' =&gt; 'Editer service',
        'Sub-service of' =&gt; 'Sous-service de',

        # Template: AdminServiceCenterSupportDataCollector
        'This data is sent to OTRS Group on a regular basis. To stop sending this data please update your system registration.' =&gt;
            '',
        'You can manually trigger the Support Data sending by pressing this button:' =&gt;
            '',
        'Send Update' =&gt; '',
        'Sending Update...' =&gt; '',
        'Support Data information was successfully sent.' =&gt; '',
        'Was not possible to send Support Data information.' =&gt; '',
        'Update Result' =&gt; '',
        'Currently this data is only shown in this system.' =&gt; '',
        'It is highly recommended to send this data to OTRS Group in order to get better support.' =&gt;
            '',
        'To enable data sending, please register your system with OTRS Group or update your system registration information (make sure to activate the \'send support data\' option.)' =&gt;
            '',
        'A support bundle (including: system registration information, support data, a list of installed packages and all locally modified source code files) can be generated by pressing this button:' =&gt;
            '',
        'Generate Support Bundle' =&gt; '',
        'Generating...' =&gt; '',
        'It was not possible to generate the Support Bundle.' =&gt; '',
        'Generate Result' =&gt; '',
        'Support Bundle' =&gt; '',
        'The mail could not be sent' =&gt; '',
        'The support bundle has been generated.' =&gt; '',
        'Please choose one of the following options.' =&gt; '',
        'Send by Email' =&gt; '',
        'The support bundle is too large to send it by email, this option has been disabled.' =&gt;
            '',
        'The email address for this user is invalid, this option has been disabled.' =&gt;
            '',
        'Sending' =&gt; '',
        'The support bundle will be sent to OTRS Group via email automatically.' =&gt;
            '',
        'Download File' =&gt; '',
        'A file containing the support bundle will be downloaded to the local system. Please save the file and send it to the OTRS Group, using an alternate method.' =&gt;
            '',
        'Support Data' =&gt; '',
        'Error: Support data could not be collected (%s).' =&gt; '',

        # Template: AdminSession
        'Session Management' =&gt; 'Gestion des sessions',
        'All sessions' =&gt; 'Toutes les sessions',
        'Agent sessions' =&gt; 'Sessions OpÃ©rateurs',
        'Customer sessions' =&gt; 'Session Clients',
        'Unique agents' =&gt; 'OpÃ©rateurs uniques',
        'Unique customers' =&gt; 'Clients uniques',
        'Kill all sessions' =&gt; 'Supprimer toutes les sessions',
        'Kill this session' =&gt; 'tuer cette session',
        'Session' =&gt; 'Session',
        'Kill' =&gt; 'Tuer',
        'Detail View for SessionID' =&gt; 'Vue dÃ©taillÃ©e pour SessionID',

        # Template: AdminSignature
        'Signature Management' =&gt; 'Gestion des signatures',
        'Add signature' =&gt; 'Ajouter une signature',
        'Add Signature' =&gt; 'Ajouter une signature',
        'Edit Signature' =&gt; 'Editer signature',
        'Example signature' =&gt; 'Exemple de signature',

        # Template: AdminState
        'State Management' =&gt; 'Gestion des Ã©tats',
        'Add state' =&gt; 'Ajouter un Ã©tat',
        'Please also update the states in SysConfig where needed.' =&gt; 'Veuillez Ã©galement mettre les Ã©tats Ã&nbsp; jour dans SysConfig.',
        'Add State' =&gt; 'Ajouter un Ã©tat',
        'Edit State' =&gt; 'Editer Ã©tat',
        'State type' =&gt; 'Type d\'Ã©tat',

        # Template: AdminSysConfig
        'SysConfig' =&gt; 'Configuration SystÃ¨me',
        'Navigate by searching in %s settings' =&gt; 'Naviguer en cherchant parmi %s rÃ©glages',
        'Navigate by selecting config groups' =&gt; 'Naviguer en sÃ©lectionnant les groupes de configuration',
        'Download all system config changes' =&gt; 'TÃ©lÃ©charger toutes les modifications de configuration systÃ¨me',
        'Export settings' =&gt; 'Configuration d\'export',
        'Load SysConfig settings from file' =&gt; 'Charger la configuration SysConfig Ã&nbsp; partir du fichier',
        'Import settings' =&gt; 'configuration d\'import',
        'Import Settings' =&gt; 'Configuration d\'Import',
        'Please enter a search term to look for settings.' =&gt; 'Merci d\'entrer un motif de recherche pour chercher dans la configuration',
        'Subgroup' =&gt; 'Sous-groupe',
        'Elements' =&gt; 'Ã‰lÃ©ments',

        # Template: AdminSysConfigEdit
        'Edit Config Settings' =&gt; 'Editer les Ã©lÃ©ments de configuration',
        'This config item is only available in a higher config level!' =&gt;
            'Cet Ã©lÃ©ment de configuration n\'est disponible que dans un niveau supÃ©rieur de configuration',
        'Reset this setting' =&gt; 'RÃ©initialiser cet Ã©lÃ©ment',
        'Error: this file could not be found.' =&gt; 'Erreur: ce fichier ne peut pas Ãªtre trouvÃ©',
        'Error: this directory could not be found.' =&gt; 'Erreur: ce rÃ©pertoire ne peut pas Ãªtre trouvÃ©',
        'Error: an invalid value was entered.' =&gt; 'Erreur: valeur incorrecte',
        'Content' =&gt; 'Contenu',
        'Remove this entry' =&gt; 'Supprimer cette entrÃ©e',
        'Add entry' =&gt; 'Ajouter une entrÃ©e',
        'Remove entry' =&gt; 'Supprimer l\'entrÃ©e',
        'Add new entry' =&gt; 'Ajouter une nouvelle entrÃ©e',
        'Delete this entry' =&gt; 'Supprimer cette entrÃ©e',
        'Create new entry' =&gt; 'CrÃ©er une nouvelle entrÃ©e',
        'New group' =&gt; 'Nouveau groupe',
        'Group ro' =&gt; 'Groupe en lecture seule ',
        'Readonly group' =&gt; 'Groupe en lecture seule ',
        'New group ro' =&gt; 'Nouveau groupe en lecture seule',
        'Loader' =&gt; 'Chargeur',
        'File to load for this frontend module' =&gt; 'Fichier Ã&nbsp; charger pour ce module d\'interface',
        'New Loader File' =&gt; 'Nouveau chargeur de fichier',
        'NavBarName' =&gt; 'Nom de la barre de navigation',
        'NavBar' =&gt; 'Barre de navigation',
        'LinkOption' =&gt; 'Option de lien',
        'Block' =&gt; 'Bloc',
        'AccessKey' =&gt; 'AccÃ¨s clavier',
        'Add NavBar entry' =&gt; 'Ajouter entrÃ©e de barre de navigation',
        'Year' =&gt; 'AnnÃ©e',
        'Month' =&gt; 'Mois',
        'Day' =&gt; 'Jour',
        'Invalid year' =&gt; 'AnnÃ©e incorrecte',
        'Invalid month' =&gt; 'Mois incorrect',
        'Invalid day' =&gt; 'Jour incorrect',
        'Show more' =&gt; '',

        # Template: AdminSystemAddress
        'System Email Addresses Management' =&gt; 'Gestion des e-mails du systÃ¨me',
        'Add system address' =&gt; 'Ajouter adresse systÃ¨me',
        'All incoming email with this address in To or Cc will be dispatched to the selected queue.' =&gt;
            'Tous les e-mail entrants avec cette adresse en Ã€ ou Cc seront envoyÃ©s dans la file sÃ©lectionnÃ©e',
        'Email address' =&gt; 'Adresse e-mail',
        'Display name' =&gt; 'Nom Ã&nbsp; afficher',
        'Add System Email Address' =&gt; 'Ajouter l\'adresse e-mail du systÃ¨me',
        'Edit System Email Address' =&gt; 'Ã‰diter l\'adresse e-mail du systÃ¨me',
        'The display name and email address will be shown on mail you send.' =&gt;
            'Le nom Ã&nbsp; afficher et l\'adresse e-mail seront affichÃ©s dans les messages que vous envoyez.',

        # Template: AdminTemplate
        'Manage Templates' =&gt; '',
        'Add template' =&gt; '',
        'A template is a default text which helps your agents to write faster tickets, answers or forwards.' =&gt;
            '',
        'Don\'t forget to add new templates to queues.' =&gt; '',
        'Add Template' =&gt; '',
        'Edit Template' =&gt; '',
        'Template' =&gt; '',
        'Create type templates only supports this smart tags' =&gt; '',
        'Example template' =&gt; '',
        'The current ticket state is' =&gt; 'L\'Ã©tat actuel du ticket est',
        'Your email address is' =&gt; 'Votre e-mail est',

        # Template: AdminTemplateAttachment
        'Manage Templates &lt;-&gt; Attachments Relations' =&gt; '',
        'Filter for Attachments' =&gt; '',
        'Change Template Relations for Attachment' =&gt; '',
        'Change Attachment Relations for Template' =&gt; '',
        'Toggle active for all' =&gt; 'SÃ©lectionner actif pour tous',
        'Link %s to selected %s' =&gt; 'Lien %s vers sÃ©lection %s',

        # Template: AdminType
        'Type Management' =&gt; 'Gestion des Types',
        'Add ticket type' =&gt; 'Ajouter type de ticket',
        'Add Type' =&gt; 'Ajouter un Type',
        'Edit Type' =&gt; 'Editer Type',

        # Template: AdminUser
        'Add agent' =&gt; 'Ajouter opÃ©rateur',
        'Agents will be needed to handle tickets.' =&gt; 'Des opÃ©rateurs seront requis pour gÃ©rer les tickets',
        'Don\'t forget to add a new agent to groups and/or roles!' =&gt; 'N\'oubliez pas d\'ajouter un nouvel opÃ©rateur aux groupes et/ou rÃ´les',
        'Please enter a search term to look for agents.' =&gt; 'Merci d\'entrer un motif de recherche pour chercher des opÃ©rateurs',
        'Last login' =&gt; 'DerniÃ¨re connexion',
        'Switch to agent' =&gt; 'Changer d\'opÃ©rateur vers',
        'Add Agent' =&gt; 'Ajouter un opÃ©rateur',
        'Edit Agent' =&gt; 'Modifier l\'opÃ©rateur ',
        'Firstname' =&gt; 'PrÃ©nom',
        'Lastname' =&gt; 'Nom',
        'Will be auto-generated if left empty.' =&gt; '',
        'Start' =&gt; 'DÃ©marrer',
        'End' =&gt; 'Fin',

        # Template: AdminUserGroup
        'Manage Agent-Group Relations' =&gt; 'GÃ©rer Relations opÃ©rateur-Groupe',
        'Change Group Relations for Agent' =&gt; 'Changer les relations de groupe pour l\'opÃ©rateur : ',
        'Change Agent Relations for Group' =&gt; 'Changer les relations avec les opÃ©rateurs pour le groupe : ',
        'note' =&gt; 'note',
        'Permissions to add notes to tickets in this group/queue.' =&gt; 'Permissions d\'ajouter des notes aux tickets dans ce groupe/cette file',
        'owner' =&gt; 'propriÃ©taire',
        'Permissions to change the owner of tickets in this group/queue.' =&gt;
            'Permissions de changer le propriÃ©taire des tickets dans ce gorupe/cette file.',

        # Template: AgentBook
        'Address Book' =&gt; 'Carnet d\'adresses',
        'Search for a customer' =&gt; 'Rechercher un client',
        'Add email address %s to the To field' =&gt; 'Ajouter l\'adresse e-mail %s au champ Ã€',
        'Add email address %s to the Cc field' =&gt; 'Ajouter l\'adresse e-mail %s au champ Cc',
        'Add email address %s to the Bcc field' =&gt; 'Ajouter l\'adresse e-mail %s au champ Cci',
        'Apply' =&gt; 'Appliquer',

        # Template: AgentCustomerInformationCenter
        'Customer Information Center' =&gt; 'Tableau de bord client',

        # Template: AgentCustomerInformationCenterBlank

        # Template: AgentCustomerInformationCenterSearch
        'Customer ID' =&gt; 'ID Client',
        'Customer User' =&gt; 'Client Utilisateur',

        # Template: AgentCustomerSearch
        'Duplicated entry' =&gt; 'Doublon',
        'This address already exists on the address list.' =&gt; 'Cette adresse existe dÃ©jÃ&nbsp; dans la liste d\'addresses.',
        'It is going to be deleted from the field, please try again.' =&gt; 'Cela va Ãªtre supprimÃ© du champ. Veuillez rÃ©-Ã©ssayer',

        # Template: AgentCustomerTableView
        'Note: Customer is invalid!' =&gt; 'Note : Le client est incorrect!',

        # Template: AgentDashboard
        'Dashboard' =&gt; 'Tableau de bord',

        # Template: AgentDashboardCalendarOverview
        'in' =&gt; 'dans',

        # Template: AgentDashboardCommon
        'Available Columns' =&gt; 'Colonnes disponibles',
        'Visible Columns (order by drag &amp; drop)' =&gt; 'Colonnes visbles (glisser/dÃ©poser pour les ordonner)',

        # Template: AgentDashboardCustomerCompanyInformation

        # Template: AgentDashboardCustomerIDStatus
        'Escalated tickets' =&gt; 'Tickets remontÃ©s',

        # Template: AgentDashboardCustomerUserList
        'Customer information' =&gt; 'Information client',
        'Phone ticket' =&gt; 'Ticket tÃ©lÃ©phonique',
        'Email ticket' =&gt; 'Ticket par e-mail',
        '%s open ticket(s) of %s' =&gt; '%s ticket(s) ouvert(s) de %s',
        '%s closed ticket(s) of %s' =&gt; '%s ticket(s) fermÃ©(s) de %s',
        'New phone ticket from %s' =&gt; 'Nouveau ticket tÃ©lÃ©phonique de %s',
        'New email ticket to %s' =&gt; 'Nouveau ticket par e-mail de %s',

        # Template: AgentDashboardIFrame

        # Template: AgentDashboardImage

        # Template: AgentDashboardProductNotify
        '%s %s is available!' =&gt; '%s %s est disponible !',
        'Please update now.' =&gt; 'Merci de mettre Ã&nbsp; jour maintenant',
        'Release Note' =&gt; 'Note de version',
        'Level' =&gt; 'Niveau',

        # Template: AgentDashboardRSSOverview
        'Posted %s ago.' =&gt; 'EnvoyÃ© il y a %s',

        # Template: AgentDashboardStats
        'The content of this statistic is being prepared for you, please be patient.' =&gt;
            '',
        'Grouped' =&gt; 'GroupÃ©',
        'Stacked' =&gt; 'EmpilÃ©',
        'Expanded' =&gt; '',
        'Stream' =&gt; '',
        'CSV' =&gt; '',
        'PDF' =&gt; '',

        # Template: AgentDashboardTicketGeneric
        'My locked tickets' =&gt; 'Mes tickets verrouillÃ©s',
        'My watched tickets' =&gt; 'Mes tickets suivis',
        'My responsibilities' =&gt; 'Mes responsabilitÃ©s',
        'Tickets in My Queues' =&gt; 'Tickets dans mes Files',
        'Service Time' =&gt; 'Temps pour le service',
        'Remove active filters for this widget.' =&gt; 'Supprimer les filtres actifs pour ce widget',

        # Template: AgentDashboardTicketQueueOverview
        'Totals' =&gt; '',

        # Template: AgentDashboardTicketStats

        # Template: AgentDashboardUserOnline
        'out of office' =&gt; 'heure de sortie du travail',

        # Template: AgentDashboardUserOutOfOffice
        'until' =&gt; 'jusqu\'Ã&nbsp;',

        # Template: AgentHTMLReferenceForms

        # Template: AgentHTMLReferenceOverview

        # Template: AgentHTMLReferencePageLayout
        'The ticket has been locked' =&gt; 'Le ticket a Ã©tÃ© verrouillÃ©',
        'Undo &amp; close window' =&gt; 'Annuler et fermer la fenÃªtre',

        # Template: AgentInfo
        'Info' =&gt; 'Information',
        'To accept some news, a license or some changes.' =&gt; 'Pour accepter des nouvelles, une licence ou des modifications.',

        # Template: AgentLinkObject
        'Link Object: %s' =&gt; 'Lier l\'Objet: %s',
        'go to link delete screen' =&gt; 'Aller au lien vers l\'Ã©cran de suppression',
        'Select Target Object' =&gt; 'SÃ©lectionner l\'Objet cible',
        'Link Object' =&gt; 'Lier l\'objet',
        'with' =&gt; 'avec',
        'Unlink Object: %s' =&gt; 'DÃ©lier l\'objet: %s',
        'go to link add screen' =&gt; 'Aller au lien ajout Ã©cran',

        # Template: AgentNavigationBar

        # Template: AgentPreferences
        'Edit your preferences' =&gt; 'Editer vos prÃ©fÃ©rences',

        # Template: AgentSpelling
        'Spell Checker' =&gt; 'VÃ©rificateur orthographique',
        'spelling error(s)' =&gt; 'erreurs d\'orthographe',
        'Apply these changes' =&gt; 'Appliquer ces changements',

        # Template: AgentStatsDelete
        'Delete stat' =&gt; 'Supprimer la statistique',
        'Stat#' =&gt; 'Stat#',
        'Do you really want to delete this stat?' =&gt; 'Voulez-vous vraiment supprimer cette statistique?',

        # Template: AgentStatsEditRestrictions
        'Step %s' =&gt; 'Ã‰tape %s',
        'General Specifications' =&gt; 'SpÃ©cifications GÃ©nÃ©rales',
        'Select the element that will be used at the X-axis' =&gt; 'SÃ©lectionner l\'Ã©lement qui sera utilisÃ© pour l\'axe X',
        'Select the elements for the value series' =&gt; 'SÃ©lectionnez les Ã©lÃ©ments de la sÃ©rie de donnÃ©es',
        'Select the restrictions to characterize the stat' =&gt; 'SÃ©lectionner les restrictions pour caractÃ©riser cette statistique',
        'Here you can make restrictions to your stat.' =&gt; 'Vous pouvez ici appliquer des restrictions Ã&nbsp; vos statistiques.',
        'If you remove the hook in the "Fixed" checkbox, the agent generating the stat can change the attributes of the corresponding element.' =&gt;
            'Si vous enlevez la coche dans la case, l\'opÃ©rateur generant les statistiques peut changer les attributs de l\Ã©lement correspondant',
        'Fixed' =&gt; 'FixÃ©',
        'Please select only one element or turn off the button \'Fixed\'.' =&gt;
            'SÃ©lectionnez un seul Ã©lÃ©ment ou dÃ©sactivez le bouton \'FixÃ©\'',
        'Absolute Period' =&gt; 'PÃ©riode Absolue',
        'Between' =&gt; 'Entre',
        'Relative Period' =&gt; 'PÃ©riode relative',
        'The last' =&gt; 'Le dernier',
        'Finish' =&gt; 'Terminer',

        # Template: AgentStatsEditSpecification
        'Permissions' =&gt; 'Permissions',
        'You can select one or more groups to define access for different agents.' =&gt;
            'Afin de donner des accÃ¨s Ã&nbsp; diffÃ©rents opÃ©rateurs, sÃ©lectionnez un ou plusieurs groupes.',
        'Some result formats are disabled because at least one needed package is not installed.' =&gt;
            'Des formats de rÃ©sultats sont dÃ©sactivÃ©s parce qu\'un ou plusieurs package(s) ne sont pas installÃ©s.',
        'Please contact your administrator.' =&gt; 'Veuillez contacter votre administrateur s\'il vous plaÃ®t.',
        'Graph size' =&gt; 'Taille du graphique',
        'If you use a graph as output format you have to select at least one graph size.' =&gt;
            'Si vous choisissez Graphe comme format de sortie, vous devez choisir la taille',
        'Sum rows' =&gt; 'Ligne de somme',
        'Sum columns' =&gt; 'Colonnes de somme',
        'Use cache' =&gt; 'Utiliser le cache',
        'Most of the stats can be cached. This will speed up the presentation of this stat.' =&gt;
            'La plus grande part des stats peuvent Ãªtre mise en cache. Cela accÃ¨lere leur prÃ©sentation',
        'Show as dashboard widget' =&gt; '',
        'Provide the statistic as a widget that agents can activate in their dashboard.' =&gt;
            '',
        'Please note' =&gt; '',
        'Enabling the dashboard widget will activate caching for this statistic in the dashboard.' =&gt;
            '',
        'Agents will not be able to change absolute time settings for statistics dashboard widgets.' =&gt;
            '',
        'IE8 doesn\'t support statistics dashboard widgets.' =&gt; '',
        'If set to invalid end users can not generate the stat.' =&gt; 'Si mis Ã&nbsp; invalide, les utilisateurs finaux ne pourront pas gÃ©nÃ©rer la statistique.',

        # Template: AgentStatsEditValueSeries
        'Here you can define the value series.' =&gt; 'La prÃ©sente Ã©tape vous permet de choisir les Ã©lÃ©ments qui composeront les sÃ©ries de donnÃ©es.',
        'You have the possibility to select one or two elements.' =&gt; 'Vous Ãªtes libre de choisir un ou deux Ã©lÃ©ments. ',
        'Then you can select the attributes of elements.' =&gt; 'Ensuite, vous choisissez les attributs souhaitÃ©s de ces Ã©lÃ©ments.',
        'Each attribute will be shown as single value series.' =&gt; 'Chacun des attributs sera affichÃ© en tant que sÃ©rie de donnÃ©es.',
        'If you don\'t select any attribute all attributes of the element will be used if you generate a stat, as well as new attributes which were added since the last configuration.' =&gt;
            'Si aucun attribut n\'est choisi, tous les attributs de l\'Ã©lÃ©ment sÃ©lectionnÃ© seront utilisÃ©s lors de la gÃ©nÃ©ration de statistiques, ainsi que tous les nouveaux attributs qui seront ajoutÃ©s par la suite.',
        'Scale' =&gt; 'Ã‰chelle',
        'minimal' =&gt; 'minimale',
        'Please remember, that the scale for value series has to be larger than the scale for the X-axis (e.g. X-Axis =&gt; Month, ValueSeries =&gt; Year).' =&gt;
            'SVP, rappelez vous que la plage pour la sÃ©rie de donnÃ©es doit Ãªtre plus grande que l\'echelle de l\'axe des X (ex. axe des X =&gt; Mois, SÃ©rie =&gt; AnnÃ©e',

        # Template: AgentStatsEditXaxis
        'Here you can define the x-axis. You can select one element via the radio button.' =&gt;
            'La prÃ©sente Ã©tape vous permet de dÃ©finir l\'axe X. SÃ©lectionnez un Ã©lÃ©ment au moyen des boutons d\'option.',
        'maximal period' =&gt; 'pÃ©riode minimale',
        'minimal scale' =&gt; 'Ã‰chelle minimale',

        # Template: AgentStatsImport
        'Import Stat' =&gt; 'Importer Statistique',
        'File is not a Stats config' =&gt; 'Ce n\'est pas un fichier de configuration de statistiques',
        'No File selected' =&gt; 'Aucun fichier sÃ©lectionnÃ©',

        # Template: AgentStatsOverview
        'Stats' =&gt; 'Statistiques',

        # Template: AgentStatsPrint
        'No Element selected.' =&gt; 'Aucun Ã©lÃ©ment sÃ©lectionnÃ©.',

        # Template: AgentStatsView
        'Export config' =&gt; 'Exporter la configuration',
        'With the input and select fields you can influence the format and contents of the statistic.' =&gt;
            'GrÃ¢ce aux champs de saisie et de sÃ©lection, vous pouvez adapter le format et le contenu des statistiques.',
        'Exactly what fields and formats you can influence is defined by the statistic administrator.' =&gt;
            'L\'administrateur des statistiques dÃ©termine prÃ©cisÃ©ment quels sont les champs adaptables.',
        'Stat Details' =&gt; 'Details de la statistique',
        'Format' =&gt; 'Format',
        'Graphsize' =&gt; 'Taille du graphique',
        'Cache' =&gt; 'Cache',
        'Exchange Axis' =&gt; 'Ã‰changez les axes',

        # Template: AgentStatsViewSettings
        'Configurable params of static stat' =&gt; 'ParamÃ¨tres modifiables des statistiques',
        'No element selected.' =&gt; 'Aucun Ã©lÃ©ment sÃ©lectionnÃ©.',
        'maximal period from' =&gt; 'PÃ©riode maximale depuis',
        'to' =&gt; 'vers',
        'not changable for dashboard statistics' =&gt; '',
        'Select Chart Type' =&gt; '',
        'Chart Type' =&gt; '',
        'Multi Bar Chart' =&gt; '',
        'Multi Line Chart' =&gt; '',
        'Stacked Area Chart' =&gt; '',

        # Template: AgentTicketActionCommon
        'Change Free Text of Ticket' =&gt; 'Changer le Texte Libre du Ticket',
        'Change Owner of Ticket' =&gt; 'Changer le propriÃ©taire du Ticket',
        'Close Ticket' =&gt; 'Fermer le Ticket',
        'Add Note to Ticket' =&gt; 'Ajouter une Note au Ticket',
        'Set Pending' =&gt; 'DÃ©finir la mise en attente',
        'Change Priority of Ticket' =&gt; 'Changer la prioritÃ© du Ticket',
        'Change Responsible of Ticket' =&gt; 'Changer le responsable du Ticket',
        'All fields marked with an asterisk (*) are mandatory.' =&gt; 'Tous les champs marquÃ©s avec un astÃ©risque (*) sont obligatoires.',
        'Service invalid.' =&gt; 'Service invalide',
        'New Owner' =&gt; 'Nouveau PropriÃ©taire',
        'Please set a new owner!' =&gt; 'Merci de renseigner un propriÃ©taire',
        'Previous Owner' =&gt; 'PropriÃ©taire PrÃ©cÃ©dent',
        'Inform Agent' =&gt; 'Informer l\'opÃ©rateur',
        'Optional' =&gt; 'Optionnel',
        'Inform involved Agents' =&gt; 'Informer les opÃ©rateurs impliquÃ©s',
        'Spell check' =&gt; 'VÃ©rifier orthographe',
        'Note type' =&gt; 'Type de note',
        'Next state' =&gt; 'Ã‰tat suivant',
        'Date invalid!' =&gt; 'Date invalide',

        # Template: AgentTicketActionPopupClose

        # Template: AgentTicketBounce
        'Bounce Ticket' =&gt; 'Renvoyer le Ticket',
        'Bounce to' =&gt; 'Renvoyer Ã&nbsp;',
        'You need a email address.' =&gt; 'Vous devez avoir une adresse e-mail.',
        'Need a valid email address or don\'t use a local email address.' =&gt;
            'Une adresse e-mail valide est nÃ©cessaire ou n\'utilisez pas d\'adresse e-mail locale.',
        'Next ticket state' =&gt; 'Prochain Ã©tat du ticket',
        'Inform sender' =&gt; 'Informer l\'emetteur',
        'Send mail' =&gt; 'Envoyer le messageÂ&nbsp;!',

        # Template: AgentTicketBulk
        'Ticket Bulk Action' =&gt; 'Ticket en action groupÃ©e',
        'Send Email' =&gt; 'Envoyer E-mail',
        'Merge to' =&gt; 'Fusionner avec',
        'Invalid ticket identifier!' =&gt; 'Identifiant de ticket invalide !',
        'Merge to oldest' =&gt; 'Fusionner avec le plus ancien',
        'Link together' =&gt; 'Lier ensemble',
        'Link to parent' =&gt; 'Lier au parent',
        'Unlock tickets' =&gt; 'DÃ©verrouiller les tickets',

        # Template: AgentTicketClose

        # Template: AgentTicketCompose
        'Compose answer for ticket' =&gt; 'RÃ©diger une rÃ©ponse pour le ticket',
        'Please include at least one recipient' =&gt; 'Merci d\'inclure au moins un destinataire',
        'Remove Ticket Customer' =&gt; 'Retirer le Ticket Client',
        'Please remove this entry and enter a new one with the correct value.' =&gt;
            'Merci de retirer cette entrÃ©e et de la remplacer par une valeur correcte.',
        'Remove Cc' =&gt; 'Retirer le Cc',
        'Remove Bcc' =&gt; 'Retirer le Bcc',
        'Address book' =&gt; 'Carnet d\'adresse',
        'Pending Date' =&gt; 'En attendant la date',
        'for pending* states' =&gt; 'pour tous les Ã©tats de mise en attente',
        'Date Invalid!' =&gt; 'Date invalide',

        # Template: AgentTicketCustomer
        'Change customer of ticket' =&gt; 'Modifier le client du ticket',
        'Customer user' =&gt; 'Client Utilisateur',

        # Template: AgentTicketEmail
        'Create New Email Ticket' =&gt; 'CrÃ©er un Nouveau Ticket par E-mail',
        'From queue' =&gt; 'De la file',
        'To customer user' =&gt; 'Vers le client',
        'Please include at least one customer user for the ticket.' =&gt; '',
        'Select this customer as the main customer.' =&gt; '',
        'Remove Ticket Customer User' =&gt; '',
        'Get all' =&gt; 'Tout prendre',
        'Text Template' =&gt; '',

        # Template: AgentTicketEscalation

        # Template: AgentTicketForward
        'Forward ticket: %s - %s' =&gt; 'TranfÃ©rer le ticket: %s - %s',

        # Template: AgentTicketFreeText

        # Template: AgentTicketHistory
        'History of' =&gt; 'Historique de',
        'History Content' =&gt; 'Contenu de l\'historique',
        'Zoom view' =&gt; 'Zoomer sur la vue',

        # Template: AgentTicketMerge
        'Ticket Merge' =&gt; 'Fusion de Ticket',
        'You need to use a ticket number!' =&gt; 'Vous devez utiliser un numÃ©ro de ticket !',
        'A valid ticket number is required.' =&gt; 'Un numÃ©ro de ticket valide est obligatoire.',
        'Need a valid email address.' =&gt; 'Une adresse e-mail valide est nÃ©cessaire.',

        # Template: AgentTicketMove
        'Move Ticket' =&gt; 'Changer la file du ticket',
        'New Queue' =&gt; 'Nouvelle File',

        # Template: AgentTicketNote

        # Template: AgentTicketOverviewMedium
        'Select all' =&gt; 'Tout sÃ©lectionner',
        'No ticket data found.' =&gt; 'Aucune donnÃ©e de ticket trouvÃ©e',
        'First Response Time' =&gt; 'Temps pour fournir la premiÃ¨re rÃ©ponse (prise en compte)',
        'Update Time' =&gt; 'Temps pour fournir un point d\'avancement',
        'Solution Time' =&gt; 'Temps pour fournir la rÃ©ponse',
        'Move ticket to a different queue' =&gt; 'DÃ©placer ticket vers une autre file',
        'Change queue' =&gt; 'Changer de file',

        # Template: AgentTicketOverviewNavBar
        'Change search options' =&gt; 'Changer les options de recherche',
        'Remove active filters for this screen.' =&gt; 'Supprimer les filtres actifs sur cette page',
        'Tickets per page' =&gt; 'Tickets par page',

        # Template: AgentTicketOverviewPreview

        # Template: AgentTicketOverviewSmall
        'Reset overview' =&gt; '',
        'Column Filters Form' =&gt; '',

        # Template: AgentTicketOwner

        # Template: AgentTicketPending

        # Template: AgentTicketPhone
        'Create New Phone Ticket' =&gt; 'CrÃ©er un nouveau Ticket tÃ©lÃ©phonique',
        'Please include at least one customer for the ticket.' =&gt; 'Veuillez inclure au moins un client au ticket',
        'To queue' =&gt; 'Vers la file',

        # Template: AgentTicketPhoneCommon

        # Template: AgentTicketPlain
        'Email Text Plain View' =&gt; 'Vue complÃ¨te du texte du message',
        'Plain' =&gt; 'Tel quel',
        'Download this email' =&gt; 'TÃ©lÃ©charger cet e-mail',

        # Template: AgentTicketPrint
        'Ticket-Info' =&gt; 'Information du Ticket',
        'Accounted time' =&gt; 'Temp passÃ©',
        'Linked-Object' =&gt; 'Objet liÃ©',
        'by' =&gt; 'par',

        # Template: AgentTicketPriority

        # Template: AgentTicketProcess
        'Create New Process Ticket' =&gt; '',
        'Process' =&gt; '',

        # Template: AgentTicketProcessNavigationBar

        # Template: AgentTicketQueue

        # Template: AgentTicketResponsible

        # Template: AgentTicketSearch
        'Search template' =&gt; 'ModÃ¨le de recherche',
        'Create Template' =&gt; 'CrÃ©er ModÃ¨le',
        'Create New' =&gt; 'CrÃ©er nouveau',
        'Profile link' =&gt; 'Lien du Profil',
        'Save changes in template' =&gt; 'Sauvegarder les modifications du modÃ¨le',
        'Filters in use' =&gt; '',
        'Additional filters' =&gt; '',
        'Add another attribute' =&gt; 'Ajouter un autre attribut',
        'Output' =&gt; 'Format du rÃ©sultat',
        'Fulltext' =&gt; 'Texte Complet',
        'Remove' =&gt; 'Supprimer',
        'Searches in the attributes From, To, Cc, Subject and the article body, overriding other attributes with the same name.' =&gt;
            'Recherche dans les attributs De, Vers, Copie Ã&nbsp;, Sujet et corps du message, outrepassant les autres filtres sur ces attributs.',
        'Customer User Login' =&gt; 'Nom de connexion du client',
        'Created in Queue' =&gt; 'CrÃ©Ã© dans la file',
        'Lock state' =&gt; 'Ã‰tat verrouillÃ©',
        'Watcher' =&gt; 'Surveillance',
        'Article Create Time (before/after)' =&gt; 'Date CrÃ©ation Article (avant/aprÃ¨s)',
        'Article Create Time (between)' =&gt; 'Date CrÃ©ation Article (PÃ©riode)',
        'Ticket Create Time (before/after)' =&gt; 'Date CrÃ©ation Ticket (avant/aprÃ¨s)',
        'Ticket Create Time (between)' =&gt; 'Date CrÃ©ation Ticket (PÃ©riode)',
        'Ticket Change Time (before/after)' =&gt; 'Date Modification Ticket (avant/aprÃ¨s)',
        'Ticket Change Time (between)' =&gt; 'Date Modification Ticket (PÃ©riode)',
        'Ticket Close Time (before/after)' =&gt; 'Date Fermeture Ticket (avant/aprÃ¨s)',
        'Ticket Close Time (between)' =&gt; 'Date Fermeture Ticket (PÃ©riode)',
        'Ticket Escalation Time (before/after)' =&gt; 'Date RemontÃ©e Ticket (avant/aprÃ¨s)',
        'Ticket Escalation Time (between)' =&gt; 'Date RemontÃ©e Ticket (PÃ©riode)',
        'Archive Search' =&gt; 'Recherche Archive',
        'Run search' =&gt; 'Lancer la recherche',

        # Template: AgentTicketSearchOpenSearchDescriptionFulltext

        # Template: AgentTicketSearchOpenSearchDescriptionTicketNumber

        # Template: AgentTicketSearchResultPrint

        # Template: AgentTicketZoom
        'Article filter' =&gt; 'Filtre d\'Article',
        'Article Type' =&gt; 'Type d\'Article',
        'Sender Type' =&gt; 'Type de l\'expÃ©diteur',
        'Save filter settings as default' =&gt; 'Sauvegarder les paramÃ¨tres de filtrage comme paramÃ¨tres par dÃ©faut',
        'Archive' =&gt; 'Archiver',
        'This ticket is archived.' =&gt; 'Ce ticket est archivÃ©',
        'Locked' =&gt; 'VerrouillÃ©',
        'Linked Objects' =&gt; 'Objets liÃ©s',
        'Article(s)' =&gt; 'Article(s)',
        'Change Queue' =&gt; 'Modifier file',
        'There are no dialogs available at this point in the process.' =&gt;
            '',
        'This item has no articles yet.' =&gt; '',
        'Add Filter' =&gt; 'Ajouter filtre',
        'Set' =&gt; 'Assigner',
        'Reset Filter' =&gt; 'RÃ©initialiser filtre',
        'Show one article' =&gt; 'Montrer un article',
        'Show all articles' =&gt; 'Montrer tous les articles',
        'Unread articles' =&gt; 'Articles non lus',
        'No.' =&gt; 'Non.',
        'Important' =&gt; '',
        'Unread Article!' =&gt; 'Article non lu!',
        'Incoming message' =&gt; 'Message entrant',
        'Outgoing message' =&gt; 'Message sortant',
        'Internal message' =&gt; 'Message Interne',
        'Resize' =&gt; 'Redimensionner',

        # Template: AttachmentBlocker
        'To protect your privacy, remote content was blocked.' =&gt; 'Pour protÃ©ger votre vie privÃ©e, les contenus distants ont Ã©tÃ© bloquÃ©s.',
        'Load blocked content.' =&gt; 'Charger le contenu bloquÃ©',

        # Template: Copyright

        # Template: CustomerAccept

        # Template: CustomerError
        'Traceback' =&gt; 'Trace du retour d\'erreur',

        # Template: CustomerFooter
        'Powered by' =&gt; 'Fonction assurÃ©e par',
        'One or more errors occurred!' =&gt; 'Une ou plusieurs erreurs se sont produites!',
        'Close this dialog' =&gt; 'Fermer cette fenÃªtre de dialogue',
        'Could not open popup window. Please disable any popup blockers for this application.' =&gt;
            'La fenÃªtre popup n\'a pas pu s\'ouvrir. Merci de dÃ©sactiver le bloqueur de popup pour cette application.',
        'There are currently no elements available to select from.' =&gt; '',

        # Template: CustomerFooterSmall

        # Template: CustomerHeader

        # Template: CustomerHeaderSmall

        # Template: CustomerLogin
        'JavaScript Not Available' =&gt; 'JavaScript non disponible',
        'In order to experience OTRS, you\'ll need to enable JavaScript in your browser.' =&gt;
            'Pour utiliser OTRS, vous devez activer le JavaScript dans votre navigateur.',
        'Browser Warning' =&gt; 'Avertissement du navigateur',
        'The browser you are using is too old.' =&gt; 'Votre navigateur est trop ancien.',
        'OTRS runs with a huge lists of browsers, please upgrade to one of these.' =&gt;
            'OTRS tourne sur un grand nombre de navigateurs, merci de mettre Ã&nbsp; jour votre navigateur vers l\'un de ceux-ci.',
        'Please see the documentation or ask your admin for further information.' =&gt;
            'Merci de se rÃ©fÃ©rer Ã&nbsp; la documentation ou demander Ã&nbsp; votre administrateur systÃ¨me pour de plus amples informations.',
        'Login' =&gt; 'Connexion',
        'User name' =&gt; 'Identifiant',
        'Your user name' =&gt; 'Votre Identifiant',
        'Your password' =&gt; 'Votre mot de passe',
        'Forgot password?' =&gt; 'Mot de passe oubliÃ©?',
        'Log In' =&gt; 'Connexion',
        'Not yet registered?' =&gt; 'Pas encore enregistrÃ©?',
        'Request new password' =&gt; 'Demande de nouveau mot de passe',
        'Your User Name' =&gt; 'Votre nom',
        'A new password will be sent to your email address.' =&gt; 'Un nouveau mot de passe sera envoyÃ© Ã&nbsp; votre adresse e-mail',
        'Create Account' =&gt; 'CrÃ©er un compte',
        'Please fill out this form to receive login credentials.' =&gt; 'Veuillez remplir ce formulaire pour recevoir vos identifiants de connexion',
        'How we should address you' =&gt; 'Comment devons-nous nous adresser Ã&nbsp; vous',
        'Your First Name' =&gt; 'Votre prÃ©nom',
        'Your Last Name' =&gt; 'Votre nom de famille',
        'Your email address (this will become your username)' =&gt; 'Votre adresse e-mail (celle-ci deviendra votre identifiant)',

        # Template: CustomerNavigationBar
        'Edit personal preferences' =&gt; 'Editer les prÃ©fÃ©rences',
        'Logout %s' =&gt; 'DÃ©connecter %s',

        # Template: CustomerPreferences

        # Template: CustomerRichTextEditor
        'Split Quote' =&gt; '',

        # Template: CustomerTicketMessage
        'Service level agreement' =&gt; 'Contrat de niveau de service (SLA)',

        # Template: CustomerTicketOverview
        'Welcome!' =&gt; 'Bienvenue !',
        'Please click the button below to create your first ticket.' =&gt; 'Merci de cliquer sur le bouton suivant pour crÃ©er votre premier ticket.',
        'Create your first ticket' =&gt; 'CrÃ©ez votre premier ticket',

        # Template: CustomerTicketPrint
        'Ticket Print' =&gt; 'Imprimer le Ticket',
        'Ticket Dynamic Fields' =&gt; '',

        # Template: CustomerTicketProcess

        # Template: CustomerTicketProcessNavigationBar

        # Template: CustomerTicketSearch
        'Profile' =&gt; 'Profil',
        'e. g. 10*5155 or 105658*' =&gt; 'p. ex. 10*5155 ou 105658*',
        'Fulltext search in tickets (e. g. "John*n" or "Will*")' =&gt; 'Recherche plein texte dans les tickets (p. ex. "Laetitia*v" ou Emmanuel*")',
        'Carbon Copy' =&gt; 'Copie Carbone',
        'Types' =&gt; 'Types',
        'Time restrictions' =&gt; 'Restrictions de temps',
        'No time settings' =&gt; 'Pas de rÃ©glages de temps',
        'Only tickets created' =&gt; 'Seulement les tickets crÃ©Ã©s',
        'Only tickets created between' =&gt; 'Seulement les tickets crÃ©Ã©s entre',
        'Ticket archive system' =&gt; 'SystÃ¨me d\'archivage de ticket',
        'Save search as template?' =&gt; 'Enregistrer la recherche comme modÃ¨le ?',
        'Save as Template?' =&gt; 'Enregistrer comme ModÃ¨le',
        'Save as Template' =&gt; 'Enregistrer comme ModÃ¨le',
        'Template Name' =&gt; 'Nom du ModÃ¨le',
        'Pick a profile name' =&gt; 'Choisissez un nom de profil',
        'Output to' =&gt; 'Sortie vers',

        # Template: CustomerTicketSearchOpenSearchDescription

        # Template: CustomerTicketSearchResultPrint

        # Template: CustomerTicketSearchResultShort
        'of' =&gt; 'de',
        'Page' =&gt; 'Page',
        'Search Results for' =&gt; 'RÃ©sultats de recherche pour',

        # Template: CustomerTicketZoom
        'Expand article' =&gt; 'DÃ©plier l\'article',
        'Next Steps' =&gt; 'Ã‰tapes Suivantes',
        'Reply' =&gt; 'RÃ©pondre',

        # Template: CustomerWarning

        # Template: DashboardEventsTicketCalendar
        'All-day' =&gt; '',
        'Sunday' =&gt; 'Dimanche',
        'Monday' =&gt; 'Lundi',
        'Tuesday' =&gt; 'Mardi',
        'Wednesday' =&gt; 'Mercredi',
        'Thursday' =&gt; 'Jeudi',
        'Friday' =&gt; 'Vendredi',
        'Saturday' =&gt; 'Samedi',
        'Su' =&gt; 'Di',
        'Mo' =&gt; 'Lu',
        'Tu' =&gt; 'Ma',
        'We' =&gt; 'Me',
        'Th' =&gt; 'Je',
        'Fr' =&gt; 'Ve',
        'Sa' =&gt; 'Sa',
        'Event Information' =&gt; '',
        'Ticket fields' =&gt; '',
        'Dynamic fields' =&gt; '',

        # Template: Datepicker
        'Invalid date (need a future date)!' =&gt; 'Date invalide (une date future est nÃ©cessaire) !',
        'Previous' =&gt; 'PrÃ©cÃ©dent',
        'Open date selection' =&gt; 'SÃ©lection date d\'ouverture',

        # Template: Error
        'Oops! An Error occurred.' =&gt; 'Oups! Une erreur est survenue.',
        'Error Message' =&gt; 'Message d\'Erreur',
        'You can' =&gt; 'Vous pouvez',
        'Send a bugreport' =&gt; 'Envoyer un rapport de bug',
        'go back to the previous page' =&gt; 'Revenir Ã&nbsp; la page prÃ©cÃ©dente',
        'Error Details' =&gt; 'DÃ©tails de l\'erreur',

        # Template: Footer
        'Top of page' =&gt; 'Haut de la page',

        # Template: FooterJS
        'If you now leave this page, all open popup windows will be closed, too!' =&gt;
            'Si vous quittez cette page maintenant, toutes les fenÃªtres popup seront closes Ã©galement!',
        'A popup of this screen is already open. Do you want to close it and load this one instead?' =&gt;
            'Un popup de cet Ã©cran est dÃ©jÃ&nbsp; ouvert. DÃ©sirez-vous le fermer et charger celui-ci Ã&nbsp; la place?',
        'Please enter at least one search value or * to find anything.' =&gt;
            'merci d\'entrer au moins une valeur de recherche ou * pour trouver quoi que ce soit.',
        'Please check the fields marked as red for valid inputs.' =&gt; '',

        # Template: FooterSmall

        # Template: HTMLHead

        # Template: HTMLHeadBlockEvents

        # Template: Header
        'You are logged in as' =&gt; 'Vous Ãªtes connectÃ© avec',

        # Template: HeaderSmall

        # Template: Installer
        'JavaScript not available' =&gt; 'JavaScript non disponible',
        'Database Settings' =&gt; 'RÃ©glages de Base de DonnÃ©es',
        'General Specifications and Mail Settings' =&gt; 'SpÃ©cifications GÃ©nÃ©rales et RÃ©glages de Messagerie',
        'Welcome to %s' =&gt; 'Bienvenue dans %s',
        'Web site' =&gt; 'Site web',
        'Mail check successful.' =&gt; 'ContrÃ´le de mail effectuÃ© avec succÃ¨s.',
        'Error in the mail settings. Please correct and try again.' =&gt; 'Erreur dans la configuration de la messagerie. Merci de corriger et de rÃ©-essayer.',

        # Template: InstallerConfigureMail
        'Configure Outbound Mail' =&gt; 'Configurer le mail sortant',
        'Outbound mail type' =&gt; 'Type de mail sortant',
        'Select outbound mail type.' =&gt; 'SÃ©lectionner le type de mail sortant',
        'Outbound mail port' =&gt; 'Port mail sortant',
        'Select outbound mail port.' =&gt; 'SÃ©lectionner le port mail sortant',
        'SMTP host' =&gt; 'HÃ´te SMTP',
        'SMTP host.' =&gt; 'HÃ´te SMTP.',
        'SMTP authentication' =&gt; 'Authentification SMTP',
        'Does your SMTP host need authentication?' =&gt; 'Est-ce-que votre hÃ´te SMTP supporte l\'authentification?',
        'SMTP auth user' =&gt; 'Utilisateur auth SMTP',
        'Username for SMTP auth.' =&gt; 'Nom utilisateur pour auth SMTP.',
        'SMTP auth password' =&gt; 'Mot de passe auth SMTP',
        'Password for SMTP auth.' =&gt; 'Mot de passe pour autgh SMTP.',
        'Configure Inbound Mail' =&gt; 'Configurer mail entrant',
        'Inbound mail type' =&gt; 'Type de mail entrant',
        'Select inbound mail type.' =&gt; 'SÃ©lectionner le type de mail entrant',
        'Inbound mail host' =&gt; 'HÃ´te mail entrant',
        'Inbound mail host.' =&gt; 'HÃ´te mail entrant.',
        'Inbound mail user' =&gt; 'Utilisateur mail entrant',
        'User for inbound mail.' =&gt; 'Utilisateuyr pour mail entrant.',
        'Inbound mail password' =&gt; 'Mot de passe mail entrant',
        'Password for inbound mail.' =&gt; 'Mot de passe pour mail entrant.',
        'Result of mail configuration check' =&gt; 'RÃ©sultat du contrÃ´le de configuration mail',
        'Check mail configuration' =&gt; 'VÃ©rifier la configuration mail',
        'Skip this step' =&gt; 'Passer cette Ã©tape',

        # Template: InstallerDBResult
        'Database setup successful!' =&gt; 'Mise en place Base de donnÃ©es rÃ©ussie!',

        # Template: InstallerDBStart
        'Install Type' =&gt; '',
        'Create a new database for OTRS' =&gt; '',
        'Use an existing database for OTRS' =&gt; '',

        # Template: InstallerDBmssql
        'Database name' =&gt; '',
        'Check database settings' =&gt; 'VÃ©rifier la configuration base de donnÃ©es',
        'Result of database check' =&gt; 'RÃ©sultat du contrÃ´le de la base de donnÃ©es',
        'Database check successful.' =&gt; 'ContrÃ´le de base de donnÃ©e effectuÃ© avec succÃ¨s.',
        'Database User' =&gt; '',
        'New' =&gt; 'Nouveau',
        'A new database user with limited permissions will be created for this OTRS system.' =&gt;
            'Un nouvel utilisateur de la base de donnÃ©es sera crÃ©Ã© avec des droits limitÃ©s pour ce systÃ¨me OTRS.',
        'Repeat Password' =&gt; '',
        'Generated password' =&gt; '',

        # Template: InstallerDBmysql
        'Passwords do not match' =&gt; '',

        # Template: InstallerDBoracle
        'SID' =&gt; '',
        'Port' =&gt; '',

        # Template: InstallerDBpostgresql

        # Template: InstallerFinish
        'To be able to use OTRS you have to enter the following line in your command line (Terminal/Shell) as root.' =&gt;
            'Pour pouvoir utiliser OTRS, vous devez entrer les commandes suivantes dans votre terminal en tant que root.',
        'Restart your webserver' =&gt; 'RedÃ©marrer votre serveur web',
        'After doing so your OTRS is up and running.' =&gt; 'AprÃ¨s avoir fait ceci votre OTRS est en service',
        'Start page' =&gt; 'Page de dÃ©marrage',
        'Your OTRS Team' =&gt; 'Votre Ã‰quipe OTRS',

        # Template: InstallerLicense
        'Accept license' =&gt; 'Accepter la licence',
        'Don\'t accept license' =&gt; 'Ne pas accepter la licence',

        # Template: InstallerLicenseText

        # Template: InstallerSystem
        'The identifier of the system. Each ticket number and each HTTP session ID contain this number.' =&gt;
            '',
        'System FQDN' =&gt; 'FQDN du systÃ¨me',
        'Fully qualified domain name of your system.' =&gt; 'Nom de domaine pleinement qualifiÃ© de votre systÃ¨me.',
        'AdminEmail' =&gt; 'E-mail administrateur',
        'Email address of the system administrator.' =&gt; 'Adresse e-mail de l\'administrateur systÃ¨me.',
        'Organization' =&gt; 'SociÃ©tÃ©',
        'Log' =&gt; 'Journal',
        'LogModule' =&gt; 'Module de journalisation',
        'Log backend to use.' =&gt; 'Moteur de journalisation Ã&nbsp; utiliser.',
        'LogFile' =&gt; 'Fichier de log',
        'Webfrontend' =&gt; 'Frontal web',
        'Default language' =&gt; 'Langue par dÃ©faut',
        'Default language.' =&gt; 'Langue par dÃ©faut.',
        'CheckMXRecord' =&gt; 'VÃ©rifier les enregistrements MX',
        'Email addresses that are manually entered are checked against the MX records found in DNS. Don\'t use this option if your DNS is slow or does not resolve public addresses.' =&gt;
            'Les adresses emails entrÃ©es manuellement sont contrevÃ©rifiÃ©es avec les enregistrements message du serveur de nom de domaine. N\'utilisez pas cette option si votre serveur de nom de domaine est lent ou qu\'il ne rÃ©sout pas les adresses publiques.',

        # Template: LinkObject
        'Object#' =&gt; 'NÂ° Objet',
        'Add links' =&gt; 'Ajouter des liens',
        'Delete links' =&gt; 'Supprimer les liens',

        # Template: Login
        'Lost your password?' =&gt; 'Mot de passe oubliÃ© ?',
        'Request New Password' =&gt; 'Demander un nouveau mot de passe',
        'Back to login' =&gt; 'Retour Ã&nbsp; la page de connexion',

        # Template: Motd
        'Message of the Day' =&gt; 'Message du jour',

        # Template: NoPermission
        'Insufficient Rights' =&gt; 'Droits insuffisants',
        'Back to the previous page' =&gt; 'Revenir Ã&nbsp; la page prÃ©cÃ©dente',

        # Template: Notify

        # Template: Pagination
        'Show first page' =&gt; 'Montrer la premiÃ¨re page',
        'Show previous pages' =&gt; 'Montrer les pages prÃ©cÃ©dentes',
        'Show page %s' =&gt; 'Montrer la page %s',
        'Show next pages' =&gt; 'Montrer les pages suivantes',
        'Show last page' =&gt; 'Montrer la derniÃ¨re page',

        # Template: PictureUpload
        'Need FormID!' =&gt; 'Vous devez possÃ©der un formulaire d\'identification.',
        'No file found!' =&gt; 'Aucun fichier trouvÃ© !',
        'The file is not an image that can be shown inline!' =&gt; 'Le fichier n\'est pas une image qui puisse Ãªtre affichÃ©e directement !',

        # Template: PrintFooter

        # Template: PrintHeader
        'printed by' =&gt; 'ImprimÃ© par :',

        # Template: PublicDefault

        # Template: Redirect

        # Template: RichTextEditor

        # Template: SpellingInline

        # Template: Test
        'OTRS Test Page' =&gt; 'Page de test d\'OTRS',
        'Welcome %s' =&gt; 'Bienvenue %s',
        'Counter' =&gt; 'Compteur',

        # Template: Warning
        'Go back to the previous page' =&gt; 'Revenir Ã&nbsp; la page prÃ©cÃ©dente',

        # SysConfig
        '(UserLogin) Firstname Lastname' =&gt; '',
        '(UserLogin) Lastname, Firstname' =&gt; '',
        'ACL module that allows closing parent tickets only if all its children are already closed ("State" shows which states are not available for the parent ticket until all child tickets are closed).' =&gt;
            'Module ACL qui autorise la fermture du ticket parent uniquement si tout ses enfants sont dÃ©jÃ&nbsp; clos("Etat" montre quels Ã©tats ne sont pas disponibles pour le ticket parent tant que ses enfants ne sont pas clos).',
        'Access Control Lists (ACL)' =&gt; '',
        'AccountedTime' =&gt; '',
        'Activates a blinking mechanism of the queue that contains the oldest ticket.' =&gt;
            'Active un mÃ©chanisme de clignotement du nom de la file qui contient le plus vieux ticket.',
        'Activates lost password feature for agents, in the agent interface.' =&gt;
            'Active la fonction de mot de passe perdu pour les opÃ©rateurs, dans l\'interface des opÃ©rateurs.',
        'Activates lost password feature for customers.' =&gt; 'Active la fonction mot de passe perdu pour les clients.',
        'Activates support for customer groups.' =&gt; 'Active le support pour les groupes de client.',
        'Activates the article filter in the zoom view to specify which articles should be shown.' =&gt;
            'Active le filtre d\'article dans la vue de zoom pour spÃ©cifier quels articles doivent Ãªtre montrÃ©s.',
        'Activates the available themes on the system. Value 1 means active, 0 means inactive.' =&gt;
            'Active les thÃ¨mes disponibles sur le systÃ¨me. La valeur 1 le rend actif, 0 le dÃ©sactive.',
        'Activates the ticket archive system search in the customer interface.' =&gt;
            '',
        'Activates the ticket archive system to have a faster system by moving some tickets out of the daily scope. To search for these tickets, the archive flag has to be enabled in the ticket search.' =&gt;
            'Active le systÃ¨me d\'archive de ticket pour accÃ©lÃ©rer le systÃ¨me en dÃ©plaÃ§ant des tickets qui ne sont pas du jour. Pour chercher dans ces tickets, le flag archive doit Ãªtre activÃ© dans la recherche de ticket.',
        'Activates time accounting.' =&gt; 'Active la comptabilisation du temps',
        'Adds a suffix with the actual year and month to the OTRS log file. A logfile for every month will be created.' =&gt;
            '',
        'Adds customers email addresses to recipients in the ticket compose screen of the agent interface. The customers email address won\'t be added if the article type is email-internal.' =&gt;
            '',
        'Adds the one time vacation days for the indicated calendar. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' =&gt;
            '',
        'Adds the one time vacation days. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' =&gt;
            'Ajoute les jour de vacances. Merci d\'utiliser un seul chiffre pour les nombres de 1 Ã&nbsp; 9 (au lieu de 01 - 09).',
        'Adds the permanent vacation days for the indicated calendar. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' =&gt;
            '',
        'Adds the permanent vacation days. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' =&gt;
            'Ajoute les jour de vacances permanentes. Merci d\'utiliser un seul chiffre pour les nombres de 1 Ã&nbsp; 9 (au lieu de 01 - 09).',
        'Agent Notifications' =&gt; 'Notifications pour les opÃ©rateurs',
        'Agent interface article notification module to check PGP.' =&gt; 'Module de notification d\'article dans l\'interface opÃ©rateur pour vÃ©rifier le PGP',
        'Agent interface article notification module to check S/MIME.' =&gt;
            'Module de notification d\'article dans l\'interface opÃ©rateur pour vÃ©rifier le S/MIME',
        'Agent interface module to access CIC search via nav bar.' =&gt; '',
        'Agent interface module to access fulltext search via nav bar.' =&gt;
            'Module de l\'interface opÃ©rateur pour accÃ©der Ã&nbsp; la recherche plein texte dans la barre de navigation.',
        'Agent interface module to access search profiles via nav bar.' =&gt;
            'Module de l\'interface opÃ©rateur pour accÃ©der Ã&nbsp; la recherche des profils dans la barre de navigation.',
        'Agent interface module to check incoming emails in the Ticket-Zoom-View if the S/MIME-key is available and true.' =&gt;
            '',
        'Agent interface notification module to check the used charset.' =&gt;
            '',
        'Agent interface notification module to see the number of tickets an agent is responsible for.' =&gt;
            '',
        'Agent interface notification module to see the number of watched tickets.' =&gt;
            '',
        'Agents &lt;-&gt; Groups' =&gt; 'OpÃ©rateurs &lt;-&gt; Groupes',
        'Agents &lt;-&gt; Roles' =&gt; 'OpÃ©rateurs &lt;-&gt; RÃ´les',
        'All customer users of a CustomerID' =&gt; '',
        'Allows adding notes in the close ticket screen of the agent interface.' =&gt;
            'Autorise l\'ajout de notes dans l\'Ã©cran de fermeture du ticket dans l\'interface opÃ©rateur.',
        'Allows adding notes in the ticket free text screen of the agent interface.' =&gt;
            'Autorise l\'ajout de notes dans l\'Ã©cran de champ libre du ticket dans l\'interface opÃ©rateur.',
        'Allows adding notes in the ticket note screen of the agent interface.' =&gt;
            'Autorise l\'ajout de notes dans l\'Ã©cran de note du ticket dans l\'interface opÃ©rateur.',
        'Allows adding notes in the ticket owner screen of a zoomed ticket in the agent interface.' =&gt;
            'Autorise l\'ajout de notes dans l\'Ã©cran du propriÃ©taire d\'un ticket zoomÃ© dans l\'interface opÃ©rateur.',
        'Allows adding notes in the ticket pending screen of a zoomed ticket in the agent interface.' =&gt;
            'Autorise l\'ajout de notes dans l\'Ã©cran de mise en attente d\'un ticket zoomÃ© dans l\'interface opÃ©rateur.',
        'Allows adding notes in the ticket priority screen of a zoomed ticket in the agent interface.' =&gt;
            'Autorise l\'ajout de notes dans l\'Ã©cran de prioritÃ© d\'un ticket zoomÃ© dans l\'interface opÃ©rateur.',
        'Allows adding notes in the ticket responsible screen of the agent interface.' =&gt;
            'Autorise l\'ajout de notes dans l\'Ã©cran du responsable d\'un ticket dans l\'interface opÃ©rateur.',
        'Allows agents to exchange the axis of a stat if they generate one.' =&gt;
            'Autorise les opÃ©rateurs Ã&nbsp; Ã©changer les axes d\'une statistique si ils en gÃ©nÃ¨rent une.',
        'Allows agents to generate individual-related stats.' =&gt; 'Autorise les opÃ©rateurs Ã&nbsp; gÃ©nÃ©rer des statistiques relatives Ã&nbsp; un individu.',
        'Allows choosing between showing the attachments of a ticket in the browser (inline) or just make them downloadable (attachment).' =&gt;
            '',
        'Allows choosing the next compose state for customer tickets in the customer interface.' =&gt;
            '',
        'Allows customers to change the ticket priority in the customer interface.' =&gt;
            '',
        'Allows customers to set the ticket SLA in the customer interface.' =&gt;
            '',
        'Allows customers to set the ticket priority in the customer interface.' =&gt;
            '',
        'Allows customers to set the ticket queue in the customer interface. If this is set to \'No\', QueueDefault should be configured.' =&gt;
            '',
        'Allows customers to set the ticket service in the customer interface.' =&gt;
            '',
        'Allows customers to set the ticket type in the customer interface. If this is set to \'No\', TicketTypeDefault should be configured.' =&gt;
            '',
        'Allows default services to be selected also for non existing customers.' =&gt;
            '',
        'Allows defining new types for ticket (if ticket type feature is enabled).' =&gt;
            '',
        'Allows defining services and SLAs for tickets (e. g. email, desktop, network, ...), and escalation attributes for SLAs (if ticket service/SLA feature is enabled).' =&gt;
            '',
        'Allows extended search conditions in ticket search of the agent interface. With this feature you can search e. g. with this kind of conditions like "(key1&amp;&amp;key2)" or "(key1||key2)".' =&gt;
            '',
        'Allows extended search conditions in ticket search of the customer interface. With this feature you can search w. g. with this kind of conditions like "(key1&amp;&amp;key2)" or "(key1||key2)".' =&gt;
            '',
        'Allows having a medium format ticket overview (CustomerInfo =&gt; 1 - shows also the customer information).' =&gt;
            '',
        'Allows having a small format ticket overview (CustomerInfo =&gt; 1 - shows also the customer information).' =&gt;
            '',
        'Allows invalid agents to generate individual-related stats.' =&gt; '',
        'Allows the administrators to login as other customers, via the customer user administration panel.' =&gt;
            '',
        'Allows the administrators to login as other users, via the users administration panel.' =&gt;
            '',
        'Allows to set a new ticket state in the move ticket screen of the agent interface.' =&gt;
            '',
        'ArticleTree' =&gt; '',
        'Attachments &lt;-&gt; Templates' =&gt; '',
        'Auto Responses &lt;-&gt; Queues' =&gt; 'RÃ©ponses Auto &lt;-&gt; Files',
        'Automated line break in text messages after x number of chars.' =&gt;
            '',
        'Automatically lock and set owner to current Agent after selecting for an Bulk Action.' =&gt;
            '',
        'Automatically sets the owner of a ticket as the responsible for it (if ticket responsible feature is enabled).' =&gt;
            '',
        'Automatically sets the responsible of a ticket (if it is not set yet) after the first owner update.' =&gt;
            '',
        'Balanced white skin by Felix Niklas (slim version).' =&gt; '',
        'Balanced white skin by Felix Niklas.' =&gt; '',
        'Basic fulltext index settings. Execute "bin/otrs.RebuildFulltextIndex.pl" in order to generate a new index.' =&gt;
            '',
        'Blocks all the incoming emails that do not have a valid ticket number in subject with From: @example.com address.' =&gt;
            '',
        'Builds an article index right after the article\'s creation.' =&gt;
            '',
        'CMD example setup. Ignores emails where external CMD returns some output on STDOUT (email will be piped into STDIN of some.bin).' =&gt;
            '',
        'Cache time in seconds for agent authentication in the GenericInterface.' =&gt;
            '',
        'Cache time in seconds for customer authentication in the GenericInterface.' =&gt;
            '',
        'Cache time in seconds for the DB ACL backend.' =&gt; '',
        'Cache time in seconds for the DB process backend.' =&gt; '',
        'Cache time in seconds for the SSL certificate attributes.' =&gt; '',
        'Cache time in seconds for the ticket process navigation bar output module.' =&gt;
            '',
        'Cache time in seconds for the web service config backend.' =&gt; '',
        'Change password' =&gt; 'Changer de mot de passe',
        'Change queue!' =&gt; 'Changer de file!',
        'Change the customer for this ticket' =&gt; 'Changer le client de ce ticket',
        'Change the free fields for this ticket' =&gt; 'Changer les champs libres de ce ticket',
        'Change the priority for this ticket' =&gt; 'Changer la prioritÃ© de ce ticket',
        'Change the responsible person for this ticket' =&gt; 'Changer la personne responsable pour ce ticket',
        'Changes the owner of tickets to everyone (useful for ASP). Normally only agent with rw permissions in the queue of the ticket will be shown.' =&gt;
            '',
        'Checkbox' =&gt; '',
        'Checks the SystemID in ticket number detection for follow-ups (use "No" if SystemID has been changed after using the system).' =&gt;
            '',
        'Closed tickets of customer' =&gt; 'Tickets clos',
        'Column ticket filters for Ticket Overviews type "Small".' =&gt; '',
        'Columns that can be filtered in the escalation view of the agent interface. Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed.' =&gt;
            '',
        'Columns that can be filtered in the locked view of the agent interface. Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed.' =&gt;
            '',
        'Columns that can be filtered in the queue view of the agent interface. Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed.' =&gt;
            '',
        'Columns that can be filtered in the responsible view of the agent interface. Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed.' =&gt;
            '',
        'Columns that can be filtered in the status view of the agent interface. Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed.' =&gt;
            '',
        'Columns that can be filtered in the ticket search result view of the agent interface. Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed.' =&gt;
            '',
        'Columns that can be filtered in the watch view of the agent interface. Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed.' =&gt;
            '',
        'Comment for new history entries in the customer interface.' =&gt; '',
        'Company Status' =&gt; 'Statut de l\'entreprise',
        'Company Tickets' =&gt; 'Tickets de l\'entreprise',
        'Company name which will be included in outgoing emails as an X-Header.' =&gt;
            '',
        'Configure Processes.' =&gt; '',
        'Configure and manage ACLs.' =&gt; '',
        'Configure your own log text for PGP.' =&gt; '',
        'Configures a default TicketDynamicField setting. "Name" defines the dynamic field which should be used, "Value" is the data that will be set, and "Event" defines the trigger event. Please check the developer manual (http://doc.otrs.org/), chapter "Ticket Event Module".' =&gt;
            '',
        'Controls if customers have the ability to sort their tickets.' =&gt;
            'ContrÃ´le si les clients ont la possibilitÃ© de classer leurs tickets.',
        'Controls if more than one from entry can be set in the new phone ticket in the agent interface.' =&gt;
            'ContrÃ´le si plus d\'une entrÃ©e peut Ãªtre mise dans un nouveau ticket tÃ©lÃ©phone depuis l\'interface opÃ©rateur.',
        'Controls if the ticket and article seen flags are removed when a ticket is archived.' =&gt;
            '',
        'Converts HTML mails into text messages.' =&gt; '',
        'Create New process ticket' =&gt; '',
        'Create and manage Service Level Agreements (SLAs).' =&gt; 'CrÃ©er et gÃ©rer les contrats de niveau de support (SLAs).',
        'Create and manage agents.' =&gt; 'CrÃ©er et gÃ©rer les opÃ©rateurs.',
        'Create and manage attachments.' =&gt; 'CrÃ©er et gÃ©rer les piÃ¨ces jointes.',
        'Create and manage customer users.' =&gt; '',
        'Create and manage customers.' =&gt; 'CrÃ©er et gÃ©rer les clients.',
        'Create and manage dynamic fields.' =&gt; 'CrÃ©er et gÃ©rer les champs dynamiques.',
        'Create and manage event based notifications.' =&gt; 'CrÃ©er et gÃ©rer les notifications Ã©venementielles.',
        'Create and manage groups.' =&gt; 'CrÃ©er et gÃ©rer les groupes.',
        'Create and manage queues.' =&gt; 'CrÃ©er et gÃ©rer les files.',
        'Create and manage responses that are automatically sent.' =&gt; 'CrÃ©er et gÃ©rer  les rÃ©ponses envoyÃ©es automatiquement.',
        'Create and manage roles.' =&gt; 'CrÃ©er et gÃ©rer les rÃ´les.',
        'Create and manage salutations.' =&gt; 'CrÃ©er et gÃ©rer les en-tÃªtes.',
        'Create and manage services.' =&gt; 'CrÃ©er et gÃ©rer les services.',
        'Create and manage signatures.' =&gt; 'CrÃ©er et gÃ©rer les signatures.',
        'Create and manage templates.' =&gt; '',
        'Create and manage ticket priorities.' =&gt; 'CrÃ©er et gÃ©rer les prioritÃ©s de ticket.',
        'Create and manage ticket states.' =&gt; 'CrÃ©er et gÃ©rer les Ã©tats de ticket.',
        'Create and manage ticket types.' =&gt; 'CrÃ©er et gÃ©rer les types de ticket.',
        'Create and manage web services.' =&gt; 'CrÃ©er et gÃ©rer les services web.',
        'Create new email ticket and send this out (outbound)' =&gt; 'CrÃ©er un nouvel ticket par e-mail et l\'envoyer (sortant)',
        'Create new phone ticket (inbound)' =&gt; 'CrÃ©er un nouveau ticket par tÃ©lÃ©phone (entrant)',
        'Create new process ticket' =&gt; '',
        'Custom text for the page shown to customers that have no tickets yet.' =&gt;
            '',
        'Customer Company Administration' =&gt; 'Administration des clients',
        'Customer Company Administration.' =&gt; '',
        'Customer Company Information' =&gt; 'Information sur le client',
        'Customer Information Center.' =&gt; '',
        'Customer User &lt;-&gt; Groups' =&gt; 'Utilisateur client &lt;-&gt; Groupes',
        'Customer User &lt;-&gt; Services' =&gt; 'Utilisateur client &lt;-&gt; Services',
        'Customer User Administration' =&gt; 'Administration des utilisateurs clients',
        'Customer User Administration.' =&gt; '',
        'Customer Users' =&gt; 'Clients',
        'Customer item (icon) which shows the closed tickets of this customer as info block. Setting CustomerUserLogin to 1 searches for tickets based on login name rather than CustomerID.' =&gt;
            '',
        'Customer item (icon) which shows the open tickets of this customer as info block. Setting CustomerUserLogin to 1 searches for tickets based on login name rather than CustomerID.' =&gt;
            '',
        'CustomerName' =&gt; 'Nom du client',
        'Customers &lt;-&gt; Groups' =&gt; 'Clients &lt;-&gt; Groupes',
        'Data used to export the search result in CSV format.' =&gt; 'DonnÃ©es utilisÃ©es pour exporter les rÃ©sultats de recherche dans le format CSV.',
        'Date / Time' =&gt; 'Date / Heure',
        'Debugs the translation set. If this is set to "Yes" all strings (text) without translations are written to STDERR. This can be helpful when you are creating a new translation file. Otherwise, this option should remain set to "No".' =&gt;
            '',
        'Default ACL values for ticket actions.' =&gt; 'ACL par dÃ©faut pour les actions du ticket.',
        'Default ProcessManagement entity prefixes for entity IDs that are automatically generated.' =&gt;
            '',
        'Default data to use on attribute for ticket search screen. Example: "TicketCreateTimePointFormat=year;TicketCreateTimePointStart=Last;TicketCreateTimePoint=2;".' =&gt;
            '',
        'Default data to use on attribute for ticket search screen. Example: "TicketCreateTimeStartYear=2010;TicketCreateTimeStartMonth=10;TicketCreateTimeStartDay=4;TicketCreateTimeStopYear=2010;TicketCreateTimeStopMonth=11;TicketCreateTimeStopDay=3;".' =&gt;
            '',
        'Default loop protection module.' =&gt; '',
        'Default queue ID used by the system in the agent interface.' =&gt; 'ID de file par dÃ©faut utilisÃ©e par le systÃ¨me dans l\'interface opÃ©rateur.',
        'Default skin for OTRS 3.0 interface.' =&gt; '',
        'Default skin for the agent interface (slim version).' =&gt; '',
        'Default skin for the agent interface.' =&gt; '',
        'Default ticket ID used by the system in the agent interface.' =&gt;
            'ID de ticket par dÃ©faut utilisÃ© par le systÃ¨me dans l\'interface opÃ©rateur.',
        'Default ticket ID used by the system in the customer interface.' =&gt;
            'ID de ticket par dÃ©faut utilisÃ© par le systÃ¨me dans l\'interface client.',
        'Default value for NameX' =&gt; '',
        'Define a filter for html output to add links behind a defined string. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.' =&gt;
            '',
        'Define a mapping between variables of the customer user data (keys) and dynamic fields of a ticket (values). The purpose is to store customer user data in ticket dynamic fields. The dynamic fields must be present in the system and should be enabled for AgentTicketFreeText, so that they can be set/updated manually by the agent. They mustn\'t be enabled for AgentTicketPhone, AgentTicketEmail and AgentTicketCustomer. If they were, they would have precedence over the automatically set values. To use this mapping, you have to also activate the next setting below.' =&gt;
            '',
        'Define dynamic field name for end time. This field has to be manually added to the system as Ticket: "Date / Time" and must be activated in ticket creation screens and/or in any other ticket action screens.' =&gt;
            '',
        'Define dynamic field name for start time. This field has to be manually added to the system as Ticket: "Date / Time" and must be activated in ticket creation screens and/or in any other ticket action screens.' =&gt;
            '',
        'Define the max depth of queues.' =&gt; '',
        'Define the start day of the week for the date picker.' =&gt; '',
        'Defines a customer item, which generates a LinkedIn icon at the end of a customer info block.' =&gt;
            'DÃ©fini un Ã©lÃ©ment client qui gÃ©nÃ¨re un icone LinkedIn Ã&nbsp; la fin du bloc d\'information client.',
        'Defines a customer item, which generates a XING icon at the end of a customer info block.' =&gt;
            'DÃ©fini un Ã©lÃ©ment client qui gÃ©nÃ¨re un icone XING Ã&nbsp; la fin du bloc d\'information client.',
        'Defines a customer item, which generates a google icon at the end of a customer info block.' =&gt;
            'DÃ©fini un Ã©lÃ©ment client qui gÃ©nÃ¨re un icone Google Ã&nbsp; la fin du bloc d\'information client.',
        'Defines a customer item, which generates a google maps icon at the end of a customer info block.' =&gt;
            'DÃ©fini un Ã©lÃ©ment client qui gÃ©nÃ¨re un icone Google Maps Ã&nbsp; la fin du bloc d\'information client.',
        'Defines a default list of words, that are ignored by the spell checker.' =&gt;
            'DÃ©fini une liste de mots ignorÃ©s par le correcteur orthographique.',
        'Defines a filter for html output to add links behind CVE numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.' =&gt;
            '',
        'Defines a filter for html output to add links behind MSBulletin numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.' =&gt;
            '',
        'Defines a filter for html output to add links behind a defined string. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.' =&gt;
            '',
        'Defines a filter for html output to add links behind bugtraq numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.' =&gt;
            '',
        'Defines a filter to process the text in the articles, in order to highlight predefined keywords.' =&gt;
            '',
        'Defines a regular expression that excludes some addresses from the syntax check (if "CheckEmailAddresses" is set to "Yes"). Please enter a regex in this field for email addresses, that aren\'t syntactically valid, but are necessary for the system (i.e. "root@localhost").' =&gt;
            '',
        'Defines a regular expression that filters all email addresses that should not be used in the application.' =&gt;
            '',
        'Defines a useful module to load specific user options or to display news.' =&gt;
            '',
        'Defines all the X-headers that should be scanned.' =&gt; 'DÃ©fini tous les X-headers qui doivent Ãªtre analysÃ©s',
        'Defines all the languages that are available to the application. The Key/Content pair links the front-end display name to the appropriate language PM file. The "Key" value should be the base-name of the PM file (i.e. de.pm is the file, then de is the "Key" value). The "Content" value should be the display name for the front-end. Specify any own-defined language here (see the developer documentation http://doc.otrs.org/ for more infomation). Please remember to use the HTML equivalents for non-ASCII characters (i.e. for the German oe = o umlaut, it is necessary to use the &amp;ouml; symbol).' =&gt;
            '',
        'Defines all the parameters for the RefreshTime object in the customer preferences of the customer interface.' =&gt;
            '',
        'Defines all the parameters for the ShownTickets object in the customer preferences of the customer interface.' =&gt;
            '',
        'Defines all the parameters for this item in the customer preferences.' =&gt;
            '',
        'Defines all the possible stats output formats.' =&gt; '',
        'Defines an alternate URL, where the login link refers to.' =&gt; '',
        'Defines an alternate URL, where the logout link refers to.' =&gt; '',
        'Defines an alternate login URL for the customer panel..' =&gt; '',
        'Defines an alternate logout URL for the customer panel.' =&gt; '',
        'Defines an external link to the database of the customer (e.g. \'http://yourhost/customer.php?CID=$Data{"CustomerID"}\' or \'\').' =&gt;
            '',
        'Defines from which ticket attributes the agent can select the result order.' =&gt;
            '',
        'Defines how the From field from the emails (sent from answers and email tickets) should look like.' =&gt;
            '',
        'Defines if a pre-sorting by priority should be done in the queue view.' =&gt;
            '',
        'Defines if a ticket lock is required in the close ticket screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =&gt;
            '',
        'Defines if a ticket lock is required in the ticket bounce screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =&gt;
            '',
        'Defines if a ticket lock is required in the ticket compose screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =&gt;
            '',
        'Defines if a ticket lock is required in the ticket forward screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =&gt;
            '',
        'Defines if a ticket lock is required in the ticket free text screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =&gt;
            '',
        'Defines if a ticket lock is required in the ticket merge screen of a zoomed ticket in the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =&gt;
            '',
        'Defines if a ticket lock is required in the ticket note screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =&gt;
            '',
        'Defines if a ticket lock is required in the ticket owner screen of a zoomed ticket in the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =&gt;
            '',
        'Defines if a ticket lock is required in the ticket pending screen of a zoomed ticket in the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =&gt;
            '',
        'Defines if a ticket lock is required in the ticket phone inbound screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =&gt;
            '',
        'Defines if a ticket lock is required in the ticket phone outbound screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =&gt;
            '',
        'Defines if a ticket lock is required in the ticket priority screen of a zoomed ticket in the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =&gt;
            '',
        'Defines if a ticket lock is required in the ticket responsible screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =&gt;
            '',
        'Defines if a ticket lock is required to change the customer of a ticket in the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' =&gt;
            '',
        'Defines if composed messages have to be spell checked in the agent interface.' =&gt;
            '',
        'Defines if the enhanced mode should be used (enables use of table, replace, subscript, superscript, paste from word, etc.).' =&gt;
            '',
        'Defines if the list for filters should be retrieve just from current tickets in system. Just for clarification, Customers list will always came from system\'s tickets.' =&gt;
            '',
        'Defines if time accounting is mandatory in the agent interface.' =&gt;
            '',
        'Defines if time accounting must be set to all tickets in bulk action.' =&gt;
            '',
        'Defines queues that\'s tickets are used for displaying as calendar events.' =&gt;
            '',
        'Defines scheduler PID update time in seconds.' =&gt; '',
        'Defines scheduler sleep time in seconds after processing all available tasks (floating point number).' =&gt;
            '',
        'Defines the IP regular expression for accessing the local repository. You need to enable this to have access to your local repository and the package::RepositoryList is required on the remote host.' =&gt;
            '',
        'Defines the URL CSS path.' =&gt; '',
        'Defines the URL base path of icons, CSS and Java Script.' =&gt; '',
        'Defines the URL image path of icons for navigation.' =&gt; '',
        'Defines the URL java script path.' =&gt; '',
        'Defines the URL rich text editor path.' =&gt; '',
        'Defines the address of a dedicated DNS server, if necessary, for the "CheckMXRecord" look-ups.' =&gt;
            '',
        'Defines the body text for notification mails sent to agents, about new password (after using this link the new password will be sent).' =&gt;
            '',
        'Defines the body text for notification mails sent to agents, with token about new requested password (after using this link the new password will be sent).' =&gt;
            '',
        'Defines the body text for notification mails sent to customers, about new account.' =&gt;
            '',
        'Defines the body text for notification mails sent to customers, about new password (after using this link the new password will be sent).' =&gt;
            '',
        'Defines the body text for notification mails sent to customers, with token about new requested password (after using this link the new password will be sent).' =&gt;
            '',
        'Defines the body text for rejected emails.' =&gt; '',
        'Defines the boldness of the line drawed by the graph.' =&gt; '',
        'Defines the calendar width in percent. Default is 95%.' =&gt; '',
        'Defines the colors for the graphs.' =&gt; '',
        'Defines the column to store the keys for the preferences table.' =&gt;
            '',
        'Defines the config options for the autocompletion feature.' =&gt; '',
        'Defines the config parameters of this item, to be shown in the preferences view.' =&gt;
            '',
        'Defines the config parameters of this item, to be shown in the preferences view. Take care to maintain the dictionaries installed in the system in the data section.' =&gt;
            '',
        'Defines the connections for http/ftp, via a proxy.' =&gt; '',
        'Defines the date input format used in forms (option or input fields).' =&gt;
            '',
        'Defines the default CSS used in rich text editors.' =&gt; '',
        'Defines the default auto response type of the article for this operation.' =&gt;
            '',
        'Defines the default body of a note in the ticket free text screen of the agent interface.' =&gt;
            '',
        'Defines the default front-end (HTML) theme to be used by the agents and customers. If you like, you can add your own theme. Please refer the administrator manual located at http://doc.otrs.org/.' =&gt;
            '',
        'Defines the default front-end language. All the possible values are determined by the available language files on the system (see the next setting).' =&gt;
            '',
        'Defines the default history type in the customer interface.' =&gt; '',
        'Defines the default maximum number of X-axis attributes for the time scale.' =&gt;
            '',
        'Defines the default maximum number of search results shown on the overview page.' =&gt;
            '',
        'Defines the default next state for a ticket after customer follow up in the customer interface.' =&gt;
            '',
        'Defines the default next state of a ticket after adding a note, in the close ticket screen of the agent interface.' =&gt;
            '',
        'Defines the default next state of a ticket after adding a note, in the ticket bulk screen of the agent interface.' =&gt;
            '',
        'Defines the default next state of a ticket after adding a note, in the ticket free text screen of the agent interface.' =&gt;
            '',
        'Defines the default next state of a ticket after adding a note, in the ticket note screen of the agent interface.' =&gt;
            '',
        'Defines the default next state of a ticket after adding a note, in the ticket owner screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Defines the default next state of a ticket after adding a note, in the ticket pending screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Defines the default next state of a ticket after adding a note, in the ticket priority screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Defines the default next state of a ticket after adding a note, in the ticket responsible screen of the agent interface.' =&gt;
            '',
        'Defines the default next state of a ticket after being bounced, in the ticket bounce screen of the agent interface.' =&gt;
            '',
        'Defines the default next state of a ticket after being forwarded, in the ticket forward screen of the agent interface.' =&gt;
            '',
        'Defines the default next state of a ticket if it is composed / answered in the ticket compose screen of the agent interface.' =&gt;
            '',
        'Defines the default note body text for phone tickets in the ticket phone inbound screen of the agent interface.' =&gt;
            '',
        'Defines the default note body text for phone tickets in the ticket phone outbound screen of the agent interface.' =&gt;
            '',
        'Defines the default priority of follow up customer tickets in the ticket zoom screen in the customer interface.' =&gt;
            '',
        'Defines the default priority of new customer tickets in the customer interface.' =&gt;
            '',
        'Defines the default priority of new tickets.' =&gt; '',
        'Defines the default queue for new customer tickets in the customer interface.' =&gt;
            '',
        'Defines the default selection at the drop down menu for dynamic objects (Form: Common Specification).' =&gt;
            '',
        'Defines the default selection at the drop down menu for permissions (Form: Common Specification).' =&gt;
            '',
        'Defines the default selection at the drop down menu for stats format (Form: Common Specification). Please insert the format key (see Stats::Format).' =&gt;
            '',
        'Defines the default sender type for phone tickets in the ticket phone inbound screen of the agent interface.' =&gt;
            '',
        'Defines the default sender type for phone tickets in the ticket phone outbound screen of the agent interface.' =&gt;
            '',
        'Defines the default sender type for tickets in the ticket zoom screen of the customer interface.' =&gt;
            '',
        'Defines the default shown ticket search attribute for ticket search screen.' =&gt;
            '',
        'Defines the default shown ticket search attribute for ticket search screen. Example: "Key" must have the name of the Dynamic Field in this case \'X\', "Content" must have the value of the Dynamic Field depending on the Dynamic Field type,  Text: \'a text\', Dropdown: \'1\', Date/Time: \'Search_DynamicField_XTimeSlotStartYear=1974; Search_DynamicField_XTimeSlotStartMonth=01; Search_DynamicField_XTimeSlotStartDay=26; Search_DynamicField_XTimeSlotStartHour=00; Search_DynamicField_XTimeSlotStartMinute=00; Search_DynamicField_XTimeSlotStartSecond=00; Search_DynamicField_XTimeSlotStopYear=2013; Search_DynamicField_XTimeSlotStopMonth=01; Search_DynamicField_XTimeSlotStopDay=26; Search_DynamicField_XTimeSlotStopHour=23; Search_DynamicField_XTimeSlotStopMinute=59; Search_DynamicField_XTimeSlotStopSecond=59;\' and or \'Search_DynamicField_XTimePointFormat=week; Search_DynamicField_XTimePointStart=Before; Search_DynamicField_XTimePointValue=7\';.' =&gt;
            '',
        'Defines the default sort criteria for all queues displayed in the queue view.' =&gt;
            '',
        'Defines the default sort order for all queues in the queue view, after priority sort.' =&gt;
            '',
        'Defines the default spell checker dictionary.' =&gt; '',
        'Defines the default state of new customer tickets in the customer interface.' =&gt;
            '',
        'Defines the default state of new tickets.' =&gt; '',
        'Defines the default subject for phone tickets in the ticket phone inbound screen of the agent interface.' =&gt;
            '',
        'Defines the default subject for phone tickets in the ticket phone outbound screen of the agent interface.' =&gt;
            '',
        'Defines the default subject of a note in the ticket free text screen of the agent interface.' =&gt;
            '',
        'Defines the default ticket attribute for ticket sorting in a ticket search of the customer interface.' =&gt;
            '',
        'Defines the default ticket attribute for ticket sorting in the escalation view of the agent interface.' =&gt;
            '',
        'Defines the default ticket attribute for ticket sorting in the locked ticket view of the agent interface.' =&gt;
            '',
        'Defines the default ticket attribute for ticket sorting in the responsible view of the agent interface.' =&gt;
            '',
        'Defines the default ticket attribute for ticket sorting in the status view of the agent interface.' =&gt;
            '',
        'Defines the default ticket attribute for ticket sorting in the watch view of the agent interface.' =&gt;
            '',
        'Defines the default ticket attribute for ticket sorting of the ticket search result of the agent interface.' =&gt;
            '',
        'Defines the default ticket attribute for ticket sorting of the ticket search result of this operation.' =&gt;
            '',
        'Defines the default ticket bounced notification for customer/sender in the ticket bounce screen of the agent interface.' =&gt;
            '',
        'Defines the default ticket next state after adding a phone note in the ticket phone inbound screen of the agent interface.' =&gt;
            '',
        'Defines the default ticket next state after adding a phone note in the ticket phone outbound screen of the agent interface.' =&gt;
            '',
        'Defines the default ticket order (after priority sort) in the escalation view of the agent interface. Up: oldest on top. Down: latest on top.' =&gt;
            '',
        'Defines the default ticket order (after priority sort) in the status view of the agent interface. Up: oldest on top. Down: latest on top.' =&gt;
            '',
        'Defines the default ticket order in the responsible view of the agent interface. Up: oldest on top. Down: latest on top.' =&gt;
            '',
        'Defines the default ticket order in the ticket locked view of the agent interface. Up: oldest on top. Down: latest on top.' =&gt;
            '',
        'Defines the default ticket order in the ticket search result of the agent interface. Up: oldest on top. Down: latest on top.' =&gt;
            '',
        'Defines the default ticket order in the ticket search result of the this operation. Up: oldest on top. Down: latest on top.' =&gt;
            '',
        'Defines the default ticket order in the watch view of the agent interface. Up: oldest on top. Down: latest on top.' =&gt;
            '',
        'Defines the default ticket order of a search result in the customer interface. Up: oldest on top. Down: latest on top.' =&gt;
            '',
        'Defines the default ticket priority in the close ticket screen of the agent interface.' =&gt;
            '',
        'Defines the default ticket priority in the ticket bulk screen of the agent interface.' =&gt;
            '',
        'Defines the default ticket priority in the ticket free text screen of the agent interface.' =&gt;
            '',
        'Defines the default ticket priority in the ticket note screen of the agent interface.' =&gt;
            '',
        'Defines the default ticket priority in the ticket owner screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Defines the default ticket priority in the ticket pending screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Defines the default ticket priority in the ticket priority screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Defines the default ticket priority in the ticket responsible screen of the agent interface.' =&gt;
            '',
        'Defines the default ticket type for new customer tickets in the customer interface.' =&gt;
            '',
        'Defines the default type for article in the customer interface.' =&gt;
            '',
        'Defines the default type of forwarded message in the ticket forward screen of the agent interface.' =&gt;
            '',
        'Defines the default type of the article for this operation.' =&gt; '',
        'Defines the default type of the note in the close ticket screen of the agent interface.' =&gt;
            '',
        'Defines the default type of the note in the ticket bulk screen of the agent interface.' =&gt;
            '',
        'Defines the default type of the note in the ticket free text screen of the agent interface.' =&gt;
            '',
        'Defines the default type of the note in the ticket note screen of the agent interface.' =&gt;
            '',
        'Defines the default type of the note in the ticket owner screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Defines the default type of the note in the ticket pending screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Defines the default type of the note in the ticket phone inbound screen of the agent interface.' =&gt;
            '',
        'Defines the default type of the note in the ticket phone outbound screen of the agent interface.' =&gt;
            '',
        'Defines the default type of the note in the ticket priority screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Defines the default type of the note in the ticket responsible screen of the agent interface.' =&gt;
            '',
        'Defines the default type of the note in the ticket zoom screen of the customer interface.' =&gt;
            '',
        'Defines the default used Frontend-Module if no Action parameter given in the url on the agent interface.' =&gt;
            '',
        'Defines the default used Frontend-Module if no Action parameter given in the url on the customer interface.' =&gt;
            '',
        'Defines the default value for the action parameter for the public frontend. The action parameter is used in the scripts of the system.' =&gt;
            '',
        'Defines the default viewable sender types of a ticket (default: customer).' =&gt;
            '',
        'Defines the dynamic fields that are used for displaying on calendar events.' =&gt;
            '',
        'Defines the filter that processes the text in the articles, in order to highlight URLs.' =&gt;
            '',
        'Defines the format of responses in the ticket compose screen of the agent interface ($QData{"OrigFrom"} is From 1:1, $QData{"OrigFromName"} is only realname of From).' =&gt;
            '',
        'Defines the fully qualified domain name of the system. This setting is used as a variable, OTRS_CONFIG_FQDN which is found in all forms of messaging used by the application, to build links to the tickets within your system.' =&gt;
            '',
        'Defines the groups every customer user will be in (if CustomerGroupSupport is enabled and you don\'t want to manage every user for these groups).' =&gt;
            '',
        'Defines the height for the rich text editor component for this screen. Enter number (pixels) or percent value (relative).' =&gt;
            '',
        'Defines the height for the rich text editor component. Enter number (pixels) or percent value (relative).' =&gt;
            '',
        'Defines the height of the legend.' =&gt; '',
        'Defines the history comment for the close ticket screen action, which gets used for ticket history in the agent interface.' =&gt;
            '',
        'Defines the history comment for the email ticket screen action, which gets used for ticket history in the agent interface.' =&gt;
            '',
        'Defines the history comment for the phone ticket screen action, which gets used for ticket history in the agent interface.' =&gt;
            '',
        'Defines the history comment for the ticket free text screen action, which gets used for ticket history.' =&gt;
            '',
        'Defines the history comment for the ticket note screen action, which gets used for ticket history in the agent interface.' =&gt;
            '',
        'Defines the history comment for the ticket owner screen action, which gets used for ticket history in the agent interface.' =&gt;
            '',
        'Defines the history comment for the ticket pending screen action, which gets used for ticket history in the agent interface.' =&gt;
            '',
        'Defines the history comment for the ticket phone inbound screen action, which gets used for ticket history in the agent interface.' =&gt;
            '',
        'Defines the history comment for the ticket phone outbound screen action, which gets used for ticket history in the agent interface.' =&gt;
            '',
        'Defines the history comment for the ticket priority screen action, which gets used for ticket history in the agent interface.' =&gt;
            '',
        'Defines the history comment for the ticket responsible screen action, which gets used for ticket history in the agent interface.' =&gt;
            '',
        'Defines the history comment for the ticket zoom action, which gets used for ticket history in the customer interface.' =&gt;
            '',
        'Defines the history comment for this operation, which gets used for ticket history in the agent interface.' =&gt;
            '',
        'Defines the history type for the close ticket screen action, which gets used for ticket history in the agent interface.' =&gt;
            '',
        'Defines the history type for the email ticket screen action, which gets used for ticket history in the agent interface.' =&gt;
            '',
        'Defines the history type for the phone ticket screen action, which gets used for ticket history in the agent interface.' =&gt;
            '',
        'Defines the history type for the ticket free text screen action, which gets used for ticket history.' =&gt;
            '',
        'Defines the history type for the ticket note screen action, which gets used for ticket history in the agent interface.' =&gt;
            '',
        'Defines the history type for the ticket owner screen action, which gets used for ticket history in the agent interface.' =&gt;
            '',
        'Defines the history type for the ticket pending screen action, which gets used for ticket history in the agent interface.' =&gt;
            '',
        'Defines the history type for the ticket phone inbound screen action, which gets used for ticket history in the agent interface.' =&gt;
            '',
        'Defines the history type for the ticket phone outbound screen action, which gets used for ticket history in the agent interface.' =&gt;
            '',
        'Defines the history type for the ticket priority screen action, which gets used for ticket history in the agent interface.' =&gt;
            '',
        'Defines the history type for the ticket responsible screen action, which gets used for ticket history in the agent interface.' =&gt;
            '',
        'Defines the history type for the ticket zoom action, which gets used for ticket history in the customer interface.' =&gt;
            '',
        'Defines the history type for this operation, which gets used for ticket history in the agent interface.' =&gt;
            '',
        'Defines the hours and week days of the indicated calendar, to count the working time.' =&gt;
            '',
        'Defines the hours and week days to count the working time.' =&gt; '',
        'Defines the key to be checked with Kernel::Modules::AgentInfo module. If this user preferences key is true, the message is accepted by the system.' =&gt;
            '',
        'Defines the key to check with CustomerAccept. If this user preferences key is true, then the message is accepted by the system.' =&gt;
            '',
        'Defines the legend font in graphs (place custom fonts in var/fonts).' =&gt;
            '',
        'Defines the link type \'Normal\'. If the source name and the target name contain the same value, the resulting link is a non-directional one; otherwise, the result is a directional link.' =&gt;
            '',
        'Defines the link type \'ParentChild\'. If the source name and the target name contain the same value, the resulting link is a non-directional one; otherwise, the result is a directional link.' =&gt;
            '',
        'Defines the link type groups. The link types of the same group cancel one another. Example: If ticket A is linked per a \'Normal\' link with ticket B, then these tickets could not be additionally linked with link of a \'ParentChild\' relationship.' =&gt;
            '',
        'Defines the list of online repositories. Another installations can be used as repository, for example: Key="http://example.com/otrs/public.pl?Action=PublicRepository;File=" and Content="Some Name".' =&gt;
            '',
        'Defines the list of possible next actions on an error screen.' =&gt;
            '',
        'Defines the list of types for templates.' =&gt; '',
        'Defines the location to get online repository list for additional packages. The first available result will be used.' =&gt;
            '',
        'Defines the log module for the system. "File" writes all messages in a given logfile, "SysLog" uses the syslog daemon of the system, e.g. syslogd.' =&gt;
            '',
        'Defines the maximal size (in bytes) for file uploads via the browser. Warning: Setting this option to a value which is too low could cause many masks in your OTRS instance to stop working (probably any mask which takes input from the user).' =&gt;
            '',
        'Defines the maximal valid time (in seconds) for a session id.' =&gt;
            '',
        'Defines the maximum length (in characters) for a scheduler task data. WARNING: Do not modify this setting unless you are sure of the current Database length for \'task_data\' filed from \'scheduler_data_list\' table.' =&gt;
            '',
        'Defines the maximum number of pages per PDF file.' =&gt; '',
        'Defines the maximum size (in MB) of the log file.' =&gt; '',
        'Defines the module that shows a generic notification in the agent interface. Either "Text" - if configured - or the contents of "File" will be displayed.' =&gt;
            '',
        'Defines the module that shows all the currently loged in customers in the agent interface.' =&gt;
            '',
        'Defines the module that shows all the currently logged in agents in the agent interface.' =&gt;
            '',
        'Defines the module that shows the currently loged in agents in the customer interface.' =&gt;
            '',
        'Defines the module that shows the currently loged in customers in the customer interface.' =&gt;
            '',
        'Defines the module to authenticate customers.' =&gt; '',
        'Defines the module to display a notification in the agent interface if the scheduler is not running.' =&gt;
            '',
        'Defines the module to display a notification in the agent interface, if the agent is logged in while having out-of-office active.' =&gt;
            '',
        'Defines the module to display a notification in the agent interface, if the system is used by the admin user (normally you shouldn\'t work as admin).' =&gt;
            '',
        'Defines the module to generate html refresh headers of html sites, in the customer interface.' =&gt;
            '',
        'Defines the module to generate html refresh headers of html sites.' =&gt;
            '',
        'Defines the module to send emails. "Sendmail" directly uses the sendmail binary of your operating system. Any of the "SMTP" mechanisms use a specified (external) mailserver. "DoNotSendEmail" doesn\'t send emails and it is useful for test systems.' =&gt;
            '',
        'Defines the module used to store the session data. With "DB" the frontend server can be splitted from the db server. "FS" is faster.' =&gt;
            '',
        'Defines the name of the application, shown in the web interface, tabs and title bar of the web browser.' =&gt;
            '',
        'Defines the name of the column to store the data in the preferences table.' =&gt;
            '',
        'Defines the name of the column to store the user identifier in the preferences table.' =&gt;
            '',
        'Defines the name of the indicated calendar.' =&gt; '',
        'Defines the name of the key for customer sessions.' =&gt; '',
        'Defines the name of the session key. E.g. Session, SessionID or OTRS.' =&gt;
            '',
        'Defines the name of the table, where the customer preferences are stored.' =&gt;
            '',
        'Defines the next possible states after composing / answering a ticket in the ticket compose screen of the agent interface.' =&gt;
            '',
        'Defines the next possible states after forwarding a ticket in the ticket forward screen of the agent interface.' =&gt;
            '',
        'Defines the next possible states for customer tickets in the customer interface.' =&gt;
            '',
        'Defines the next state of a ticket after adding a note, in the close ticket screen of the agent interface.' =&gt;
            '',
        'Defines the next state of a ticket after adding a note, in the ticket bulk screen of the agent interface.' =&gt;
            '',
        'Defines the next state of a ticket after adding a note, in the ticket free text screen of the agent interface.' =&gt;
            '',
        'Defines the next state of a ticket after adding a note, in the ticket note screen of the agent interface.' =&gt;
            '',
        'Defines the next state of a ticket after adding a note, in the ticket owner screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Defines the next state of a ticket after adding a note, in the ticket pending screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Defines the next state of a ticket after adding a note, in the ticket priority screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Defines the next state of a ticket after adding a note, in the ticket responsible screen of the agent interface.' =&gt;
            '',
        'Defines the next state of a ticket after being bounced, in the ticket bounce screen of the agent interface.' =&gt;
            '',
        'Defines the next state of a ticket after being moved to another queue, in the move ticket screen of the agent interface.' =&gt;
            '',
        'Defines the parameters for the customer preferences table.' =&gt; '',
        'Defines the parameters for the dashboard backend. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTL" indicates the cache expiration period in minutes for the plugin.' =&gt;
            '',
        'Defines the parameters for the dashboard backend. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" defines the cache expiration period in minutes for the plugin.' =&gt;
            '',
        'Defines the parameters for the dashboard backend. "Limit" defines the number of entries displayed by default. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTL" indicates the cache expiration period in minutes for the plugin.' =&gt;
            '',
        'Defines the parameters for the dashboard backend. "Limit" defines the number of entries displayed by default. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" defines the cache expiration period in minutes for the plugin.' =&gt;
            '',
        'Defines the password to access the SOAP handle (bin/cgi-bin/rpc.pl).' =&gt;
            '',
        'Defines the path and TTF-File to handle bold italic monospaced font in PDF documents.' =&gt;
            '',
        'Defines the path and TTF-File to handle bold italic proportional font in PDF documents.' =&gt;
            '',
        'Defines the path and TTF-File to handle bold monospaced font in PDF documents.' =&gt;
            '',
        'Defines the path and TTF-File to handle bold proportional font in PDF documents.' =&gt;
            '',
        'Defines the path and TTF-File to handle italic monospaced font in PDF documents.' =&gt;
            '',
        'Defines the path and TTF-File to handle italic proportional font in PDF documents.' =&gt;
            '',
        'Defines the path and TTF-File to handle monospaced font in PDF documents.' =&gt;
            '',
        'Defines the path and TTF-File to handle proportional font in PDF documents.' =&gt;
            '',
        'Defines the path for scheduler to store its console output (SchedulerOUT.log and SchedulerERR.log).' =&gt;
            '',
        'Defines the path of the shown info file, that is located under Kernel/Output/HTML/Standard/CustomerAccept.dtl.' =&gt;
            '',
        'Defines the path to PGP binary.' =&gt; '',
        'Defines the path to open ssl binary. It may need a HOME env ($ENV{HOME} = \'/var/lib/wwwrun\';).' =&gt;
            '',
        'Defines the placement of the legend. This should be a two letter key of the form: \'B[LCR]|R[TCB]\'. The first letter indicates the placement (Bottom or Right), and the second letter the alignment (Left, Right, Center, Top, or Bottom).' =&gt;
            '',
        'Defines the postmaster default queue.' =&gt; '',
        'Defines the receipent target of the phone ticket and the sender of the email ticket ("Queue" shows all queues, "SystemAddress" displays all system addresses) in the agent interface.' =&gt;
            '',
        'Defines the receipent target of the tickets ("Queue" shows all queues, "SystemAddress" displays all system addresses) in the customer interface.' =&gt;
            '',
        'Defines the required permission to show a ticket in the escalation view of the agent interface.' =&gt;
            '',
        'Defines the search limit for the stats.' =&gt; '',
        'Defines the sender for rejected emails.' =&gt; '',
        'Defines the separator between the agents real name and the given queue email address.' =&gt;
            '',
        'Defines the spacing of the legends.' =&gt; '',
        'Defines the standard permissions available for customers within the application. If more permissions are needed, you can enter them here. Permissions must be hard coded to be effective. Please ensure, when adding any of the afore mentioned permissions, that the "rw" permission remains the last entry.' =&gt;
            '',
        'Defines the standard size of PDF pages.' =&gt; '',
        'Defines the state of a ticket if it gets a follow-up and the ticket was already closed.' =&gt;
            '',
        'Defines the state of a ticket if it gets a follow-up.' =&gt; '',
        'Defines the state type of the reminder for pending tickets.' =&gt; '',
        'Defines the subject for notification mails sent to agents, about new password.' =&gt;
            '',
        'Defines the subject for notification mails sent to agents, with token about new requested password.' =&gt;
            '',
        'Defines the subject for notification mails sent to customers, about new account.' =&gt;
            '',
        'Defines the subject for notification mails sent to customers, about new password.' =&gt;
            '',
        'Defines the subject for notification mails sent to customers, with token about new requested password.' =&gt;
            '',
        'Defines the subject for rejected emails.' =&gt; '',
        'Defines the system administrator\'s email address. It will be displayed in the error screens of the application.' =&gt;
            '',
        'Defines the system identifier. Every ticket number and http session string contains this ID. This ensures that only tickets which belong to your system will be processed as follow-ups (useful when communicating between two instances of OTRS).' =&gt;
            '',
        'Defines the target attribute in the link to external customer database. E.g. \'AsPopup PopupType_TicketAction\'.' =&gt;
            '',
        'Defines the target attribute in the link to external customer database. E.g. \'target="cdb"\'.' =&gt;
            '',
        'Defines the ticket fields that are going to be displayed calendar events. The "Key" defines the field or ticket attribute and the "Content" defines the display name.' =&gt;
            '',
        'Defines the time in days to keep log backup files.' =&gt; '',
        'Defines the time in seconds after which the Scheduler performs an automatic self-restart.' =&gt;
            '',
        'Defines the time zone of the indicated calendar, which can be assigned later to a specific queue.' =&gt;
            '',
        'Defines the title font in graphs (place custom fonts in var/fonts).' =&gt;
            '',
        'Defines the type of protocol, used by the web server, to serve the application. If https protocol will be used instead of plain http, it must be specified here. Since this has no affect on the web server\'s settings or behavior, it will not change the method of access to the application and, if it is wrong, it will not prevent you from logging into the application. This setting is only used as a variable, OTRS_CONFIG_HttpType which is found in all forms of messaging used by the application, to build links to the tickets within your system.' =&gt;
            '',
        'Defines the used character for plaintext email quotes in the ticket compose screen of the agent interface. If this is empty or inactive, original emails will not be quoted but appended to the response.' =&gt;
            '',
        'Defines the user identifier for the customer panel.' =&gt; '',
        'Defines the username to access the SOAP handle (bin/cgi-bin/rpc.pl).' =&gt;
            '',
        'Defines the valid state types for a ticket.' =&gt; '',
        'Defines the valid states for unlocked tickets. To unlock tickets the script "bin/otrs.UnlockTickets.pl" can be used.' =&gt;
            '',
        'Defines the viewable locks of a ticket. Default: unlock, tmp_lock.' =&gt;
            '',
        'Defines the width for the rich text editor component for this screen. Enter number (pixels) or percent value (relative).' =&gt;
            '',
        'Defines the width for the rich text editor component. Enter number (pixels) or percent value (relative).' =&gt;
            '',
        'Defines the width of the legend.' =&gt; '',
        'Defines which article sender types should be shown in the preview of a ticket.' =&gt;
            '',
        'Defines which items are available for \'Action\' in third level of the ACL structure.' =&gt;
            '',
        'Defines which items are available in first level of the ACL structure.' =&gt;
            '',
        'Defines which items are available in second level of the ACL structure.' =&gt;
            '',
        'Defines which states should be set automatically (Content), after the pending time of state (Key) has been reached.' =&gt;
            '',
        'Defines wich article type should be expanded when entering the overview. If nothing defined, latest article will be expanded.' =&gt;
            '',
        'Deletes a session if the session id is used with an invalid remote IP address.' =&gt;
            '',
        'Deletes requested sessions if they have timed out.' =&gt; '',
        'Determines if the list of possible queues to move to ticket into should be displayed in a dropdown list or in a new window in the agent interface. If "New Window" is set you can add a move note to the ticket.' =&gt;
            '',
        'Determines if the statistics module may generate ticket lists.' =&gt;
            '',
        'Determines the next possible ticket states, after the creation of a new email ticket in the agent interface.' =&gt;
            '',
        'Determines the next possible ticket states, after the creation of a new phone ticket in the agent interface.' =&gt;
            '',
        'Determines the next possible ticket states, for process tickets in the agent interface.' =&gt;
            '',
        'Determines the next screen after new customer ticket in the customer interface.' =&gt;
            '',
        'Determines the next screen after the follow up screen of a zoomed ticket in the customer interface.' =&gt;
            '',
        'Determines the next screen after the ticket is moved. LastScreenOverview will return the last overview screen (e.g. search results, queueview, dashboard). TicketZoom will return to the TicketZoom.' =&gt;
            '',
        'Determines the possible states for pending tickets that changed state after reaching time limit.' =&gt;
            '',
        'Determines the strings that will be shown as receipent (To:) of the phone ticket and as sender (From:) of the email ticket in the agent interface. For Queue as NewQueueSelectionType "&lt;Queue&gt;" shows the names of the queues and for SystemAddress "&lt;Realname&gt; &lt;&lt;Email&gt;&gt;" shows the name and email of the receipent.' =&gt;
            '',
        'Determines the strings that will be shown as receipent (To:) of the ticket in the customer interface. For Queue as CustomerPanelSelectionType, "&lt;Queue&gt;" shows the names of the queues, and for SystemAddress, "&lt;Realname&gt; &lt;&lt;Email&gt;&gt;" shows the name and email of the receipent.' =&gt;
            '',
        'Determines the way the linked objects are displayed in each zoom mask.' =&gt;
            '',
        'Determines which options will be valid of the recepient (phone ticket) and the sender (email ticket) in the agent interface.' =&gt;
            '',
        'Determines which queues will be valid for ticket\'s recepients in the customer interface.' =&gt;
            '',
        'Disable restricted security for IFrames in IE. May be required for SSO to work in IE8.' =&gt;
            '',
        'Disables sending reminder notifications to the responsible agent of a ticket (Ticket::Responsible needs to be activated).' =&gt;
            '',
        'Disables the web installer (http://yourhost.example.com/otrs/installer.pl), to prevent the system from being hijacked. If set to "No", the system can be reinstalled and the current basic configuration will be used to pre-populate the questions within the installer script. If not active, it also disables the GenericAgent, PackageManager and SQL Box.' =&gt;
            '',
        'Display settings to override defaults for Process Tickets.' =&gt; '',
        'Displays the accounted time for an article in the ticket zoom view.' =&gt;
            '',
        'Dropdown' =&gt; '',
        'Dynamic Fields Checkbox Backend GUI' =&gt; '',
        'Dynamic Fields Date Time Backend GUI' =&gt; '',
        'Dynamic Fields Drop-down Backend GUI' =&gt; '',
        'Dynamic Fields GUI' =&gt; '',
        'Dynamic Fields Multiselect Backend GUI' =&gt; '',
        'Dynamic Fields Overview Limit' =&gt; '',
        'Dynamic Fields Text Backend GUI' =&gt; '',
        'Dynamic Fields used to export the search result in CSV format.' =&gt;
            '',
        'Dynamic fields groups for process widget. The key is the name of the group, the value contains the fields to be shown. Example: \'Key =&gt; My Group\', \'Content: Name_X, NameY\'.' =&gt;
            '',
        'Dynamic fields limit per page for Dynamic Fields Overview' =&gt; '',
        'Dynamic fields options shown in the ticket message screen of the customer interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required. NOTE. If you want to display these fields also in the ticket zoom of the customer interface, you have to enable them in CustomerTicketZoom###DynamicField.' =&gt;
            '',
        'Dynamic fields options shown in the ticket reply section in the ticket zoom screen of the customer interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =&gt;
            '',
        'Dynamic fields shown in the process widget in ticket zoom screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled.' =&gt;
            '',
        'Dynamic fields shown in the sidebar of the ticket zoom screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled.' =&gt;
            '',
        'Dynamic fields shown in the ticket close screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =&gt;
            '',
        'Dynamic fields shown in the ticket compose screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =&gt;
            '',
        'Dynamic fields shown in the ticket email screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =&gt;
            '',
        'Dynamic fields shown in the ticket forward screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =&gt;
            '',
        'Dynamic fields shown in the ticket free text screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =&gt;
            '',
        'Dynamic fields shown in the ticket medium format overview screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled.' =&gt;
            '',
        'Dynamic fields shown in the ticket move screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =&gt;
            '',
        'Dynamic fields shown in the ticket note screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =&gt;
            '',
        'Dynamic fields shown in the ticket overview screen of the customer interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =&gt;
            '',
        'Dynamic fields shown in the ticket owner screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =&gt;
            '',
        'Dynamic fields shown in the ticket pending screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =&gt;
            '',
        'Dynamic fields shown in the ticket phone inbound screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =&gt;
            '',
        'Dynamic fields shown in the ticket phone outbound screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =&gt;
            '',
        'Dynamic fields shown in the ticket phone screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =&gt;
            '',
        'Dynamic fields shown in the ticket preview format overview screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled.' =&gt;
            '',
        'Dynamic fields shown in the ticket print screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled.' =&gt;
            '',
        'Dynamic fields shown in the ticket print screen of the customer interface. Possible settings: 0 = Disabled, 1 = Enabled.' =&gt;
            '',
        'Dynamic fields shown in the ticket priority screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =&gt;
            '',
        'Dynamic fields shown in the ticket responsible screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' =&gt;
            '',
        'Dynamic fields shown in the ticket search overview results screen of the customer interface. Possible settings: 0 = Disabled, 1 = Enabled.' =&gt;
            '',
        'Dynamic fields shown in the ticket search screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and shown by default.' =&gt;
            '',
        'Dynamic fields shown in the ticket search screen of the customer interface. Possible settings: 0 = Disabled, 1 = Enabled.' =&gt;
            '',
        'Dynamic fields shown in the ticket small format overview screen of the agent interface. Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default.' =&gt;
            '',
        'Dynamic fields shown in the ticket zoom screen of the customer interface. Possible settings: 0 = Disabled, 1 = Enabled.' =&gt;
            '',
        'DynamicField backend registration.' =&gt; '',
        'DynamicField object registration.' =&gt; '',
        'Edit customer company' =&gt; '',
        'Email Addresses' =&gt; 'Adresses E-mail',
        'Enable keep-alive connection header for SOAP responses.' =&gt; '',
        'Enabled filters.' =&gt; '',
        'Enables PDF output. The CPAN module PDF::API2 is required, if not installed, PDF output will be disabled.' =&gt;
            '',
        'Enables PGP support. When PGP support is enabled for signing and encrypting mail, it is HIGHLY recommended that the web server runs as the OTRS user. Otherwise, there will be problems with the privileges when accessing .gnupg folder.' =&gt;
            '',
        'Enables S/MIME support.' =&gt; '',
        'Enables customers to create their own accounts.' =&gt; '',
        'Enables file upload in the package manager frontend.' =&gt; '',
        'Enables or disable the debug mode over frontend interface.' =&gt; '',
        'Enables or disables the ticket watcher feature, to keep track of tickets without being the owner nor the responsible.' =&gt;
            '',
        'Enables performance log (to log the page response time). It will affect the system performance. Frontend::Module###AdminPerformanceLog must be enabled.' =&gt;
            '',
        'Enables spell checker support.' =&gt; '',
        'Enables the minimal ticket counter size (if "Date" was selected as TicketNumberGenerator).' =&gt;
            '',
        'Enables ticket bulk action feature for the agent frontend to work on more than one ticket at a time.' =&gt;
            '',
        'Enables ticket bulk action feature only for the listed groups.' =&gt;
            '',
        'Enables ticket responsible feature, to keep track of a specific ticket.' =&gt;
            '',
        'Enables ticket watcher feature only for the listed groups.' =&gt; '',
        'Escalation view' =&gt; 'Vue par remontÃ©es',
        'Event module registration. For more performance you can define a trigger event (e. g. Event =&gt; TicketCreate).' =&gt;
            '',
        'Event module registration. For more performance you can define a trigger event (e. g. Event =&gt; TicketCreate). This is only possible if all Ticket dynamic fields need the same event.' =&gt;
            '',
        'Event module that updates customer user service membership if login changes.' =&gt;
            '',
        'Event module that updates customer users after an update of the Customer Company.' =&gt;
            '',
        'Event module that updates tickets after an update of the Customer Company.' =&gt;
            '',
        'Event module that updates tickets after an update of the Customer User.' =&gt;
            '',
        'Execute SQL statements.' =&gt; 'Executer des requÃªtes SQL.',
        'Executes follow up checks on In-Reply-To or References headers for mails that don\'t have a ticket number in the subject.' =&gt;
            '',
        'Executes follow up mail attachments checks in  mails that don\'t have a ticket number in the subject.' =&gt;
            '',
        'Executes follow up mail body checks in mails that don\'t have a ticket number in the subject.' =&gt;
            '',
        'Executes follow up plain/raw mail checks in mails that don\'t have a ticket number in the subject.' =&gt;
            '',
        'Exports the whole article tree in search result (it can affect the system performance).' =&gt;
            '',
        'Fetches packages via proxy. Overwrites "WebUserAgent::Proxy".' =&gt;
            '',
        'File that is displayed in the Kernel::Modules::AgentInfo module, if located under Kernel/Output/HTML/Standard/AgentInfo.dtl.' =&gt;
            '',
        'Filter incoming emails.' =&gt; 'Filtrer les e-mails entrants.',
        'FirstLock' =&gt; '',
        'FirstResponse' =&gt; '',
        'FirstResponseDiffInMin' =&gt; '',
        'FirstResponseInMin' =&gt; '',
        'Firstname Lastname' =&gt; '',
        'Firstname Lastname (UserLogin)' =&gt; '',
        'Forces encoding of outgoing emails (7bit|8bit|quoted-printable|base64).' =&gt;
            '',
        'Forces to choose a different ticket state (from current) after lock action. Define the current state as key, and the next state after lock action as content.' =&gt;
            '',
        'Forces to unlock tickets after being moved to another queue.' =&gt;
            '',
        'Frontend language' =&gt; 'Langue de l\'interface',
        'Frontend module registration (disable company link if no company feature is used).' =&gt;
            '',
        'Frontend module registration (disable ticket processes screen if no process available) for Customer.' =&gt;
            '',
        'Frontend module registration (disable ticket processes screen if no process available).' =&gt;
            '',
        'Frontend module registration for the agent interface.' =&gt; '',
        'Frontend module registration for the customer interface.' =&gt; '',
        'Frontend theme' =&gt; 'ThÃ¨me Interface',
        'Fulltext index regex filters to remove parts of the text.' =&gt; '',
        'General ticket data shown in the ticket overviews (fall-back). Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default. Note that TicketNumber can not be disabled, because it is necessary.' =&gt;
            '',
        'GenericAgent' =&gt; 'Automate gÃ©nÃ©rique',
        'GenericInterface Debugger GUI' =&gt; '',
        'GenericInterface Invoker GUI' =&gt; '',
        'GenericInterface Operation GUI' =&gt; '',
        'GenericInterface TransportHTTPSOAP GUI' =&gt; '',
        'GenericInterface Web Service GUI' =&gt; '',
        'GenericInterface Webservice History GUI' =&gt; '',
        'GenericInterface Webservice Mapping GUI' =&gt; '',
        'GenericInterface module registration for the invoker layer.' =&gt; '',
        'GenericInterface module registration for the mapping layer.' =&gt; '',
        'GenericInterface module registration for the operation layer.' =&gt;
            '',
        'GenericInterface module registration for the transport layer.' =&gt;
            '',
        'Gives end users the possibility to override the separator character for CSV files, defined in the translation files.' =&gt;
            '',
        'Grants access, if the customer ID of the ticket matches the customer user\'s ID and the customer user has group permissions on the queue the ticket is in.' =&gt;
            '',
        'Helps to extend your articles full-text search (From, To, Cc, Subject and Body search). Runtime will do full-text searches on live data (it works fine for up to 50.000 tickets). StaticDB will strip all articles and will build an index after article creation, increasing fulltext searches about 50%. To create an initial index use "bin/otrs.RebuildFulltextIndex.pl".' =&gt;
            '',
        'If "DB" was selected for Customer::AuthModule, a database driver (normally autodetection is used) can be specified.' =&gt;
            '',
        'If "DB" was selected for Customer::AuthModule, a password to connect to the customer table can be specified.' =&gt;
            '',
        'If "DB" was selected for Customer::AuthModule, a username to connect to the customer table can be specified.' =&gt;
            '',
        'If "DB" was selected for Customer::AuthModule, the DSN for the connection to the customer table must be specified.' =&gt;
            '',
        'If "DB" was selected for Customer::AuthModule, the column name for the CustomerPassword in the customer table must be specified.' =&gt;
            '',
        'If "DB" was selected for Customer::AuthModule, the crypt type of passwords must be specified.' =&gt;
            '',
        'If "DB" was selected for Customer::AuthModule, the name of the column for the CustomerKey in the customer table must be specified.' =&gt;
            '',
        'If "DB" was selected for Customer::AuthModule, the name of the table where your customer data should be stored must be specified.' =&gt;
            '',
        'If "DB" was selected for SessionModule, a table in database where session data will be stored must be specified.' =&gt;
            '',
        'If "FS" was selected for SessionModule, a directory where the session data will be stored must be specified.' =&gt;
            '',
        'If "HTTPBasicAuth" was selected for Customer::AuthModule, you can specify (by using a RegExp) to strip parts of REMOTE_USER (e. g. for to remove trailing domains). RegExp-Note, $1 will be the new Login.' =&gt;
            '',
        'If "HTTPBasicAuth" was selected for Customer::AuthModule, you can specify to strip leading parts of user names (e. g. for domains like example_domain\user to user).' =&gt;
            '',
        'If "LDAP" was selected for Customer::AuthModule and if you want to add a suffix to every customer login name, specifiy it here, e. g. you just want to write the username user but in your LDAP directory exists user@domain.' =&gt;
            '',
        'If "LDAP" was selected for Customer::AuthModule and special paramaters are needed for the Net::LDAP perl module, you can specify them here. See "perldoc Net::LDAP" for more information about the parameters.' =&gt;
            '',
        'If "LDAP" was selected for Customer::AuthModule and your users have only anonymous access to the LDAP tree, but you want to search through the data, you can do this with a user who has access to the LDAP directory. Specify the password for this special user here.' =&gt;
            '',
        'If "LDAP" was selected for Customer::AuthModule and your users have only anonymous access to the LDAP tree, but you want to search through the data, you can do this with a user who has access to the LDAP directory. Specify the username for this special user here.' =&gt;
            '',
        'If "LDAP" was selected for Customer::AuthModule, the BaseDN must be specified.' =&gt;
            '',
        'If "LDAP" was selected for Customer::AuthModule, the LDAP host can be specified.' =&gt;
            '',
        'If "LDAP" was selected for Customer::AuthModule, the user identifier must be specified.' =&gt;
            '',
        'If "LDAP" was selected for Customer::AuthModule, user attributes can be specified. For LDAP posixGroups use UID, for non LDAP posixGroups use full user DN.' =&gt;
            '',
        'If "LDAP" was selected for Customer::AuthModule, you can specify access attributes here.' =&gt;
            '',
        'If "LDAP" was selected for Customer::AuthModule, you can specify if the applications will stop if e. g. a connection to a server can\'t be established due to network problems.' =&gt;
            '',
        'If "LDAP" was selected for Customer::Authmodule, you can check if the user is allowed to authenticate because he is in a posixGroup, e.g. user needs to be in a group xyz to use OTRS. Specify the group, who may access the system.' =&gt;
            '',
        'If "LDAP" was selected, you can add a filter to each LDAP query, e.g. (mail=*), (objectclass=user) or (!objectclass=computer).' =&gt;
            '',
        'If "Radius" was selected for Customer::AuthModule, the password to authenticate to the radius host must be specified.' =&gt;
            '',
        'If "Radius" was selected for Customer::AuthModule, the radius host must be specified.' =&gt;
            '',
        'If "Radius" was selected for Customer::AuthModule, you can specify if the applications will stop if e. g. a connection to a server can\'t be established due to network problems.' =&gt;
            '',
        'If "Sendmail" was selected as SendmailModule, the location of the sendmail binary and the needed options must be specified.' =&gt;
            '',
        'If "SysLog" was selected for LogModule, a special log facility can be specified.' =&gt;
            '',
        'If "SysLog" was selected for LogModule, a special log sock can be specified (on solaris you may need to use \'stream\').' =&gt;
            '',
        'If "SysLog" was selected for LogModule, the charset that should be used for logging can be specified.' =&gt;
            '',
        'If "file" was selected for LogModule, a logfile must be specified. If the file doesn\'t exist, it will be created by the system.' =&gt;
            '',
        'If a note is added by an agent, sets the state of a ticket in the close ticket screen of the agent interface.' =&gt;
            '',
        'If a note is added by an agent, sets the state of a ticket in the ticket bulk screen of the agent interface.' =&gt;
            '',
        'If a note is added by an agent, sets the state of a ticket in the ticket free text screen of the agent interface.' =&gt;
            '',
        'If a note is added by an agent, sets the state of a ticket in the ticket note screen of the agent interface.' =&gt;
            '',
        'If a note is added by an agent, sets the state of a ticket in the ticket responsible screen of the agent interface.' =&gt;
            '',
        'If a note is added by an agent, sets the state of the ticket in the ticket owner screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'If a note is added by an agent, sets the state of the ticket in the ticket pending screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'If a note is added by an agent, sets the state of the ticket in the ticket priority screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'If any of the "SMTP" mechanisms was selected as SendmailModule, and authentication to the mail server is needed, a password must be specified.' =&gt;
            '',
        'If any of the "SMTP" mechanisms was selected as SendmailModule, and authentication to the mail server is needed, an username must be specified.' =&gt;
            '',
        'If any of the "SMTP" mechanisms was selected as SendmailModule, the mailhost that sends out the mails must be specified.' =&gt;
            '',
        'If any of the "SMTP" mechanisms was selected as SendmailModule, the port where your mailserver is listening for incoming connections must be specified.' =&gt;
            '',
        'If enabled, OTRS will deliver all CSS files in minified form. WARNING: If you turn this off, there will likely be problems in IE 7, because it cannot load more than 32 CSS files.' =&gt;
            '',
        'If enabled, OTRS will deliver all JavaScript files in minified form.' =&gt;
            '',
        'If enabled, TicketPhone and TicketEmail will be open in new windows.' =&gt;
            '',
        'If enabled, the OTRS version tag will be removed from the Webinterface, the HTTP headers and the X-Headers of outgoing mails.' =&gt;
            '',
        'If enabled, the different overviews (Dashboard, LockedView, QueueView) will automatically refresh after the specified time.' =&gt;
            '',
        'If enabled, the first level of the main menu opens on mouse hover (instead of click only).' =&gt;
            '',
        'If set, this address is used as envelope sender header in outgoing notifications. If no address is specified, the envelope sender header is empty.' =&gt;
            '',
        'If set, this address is used as envelope sender in outgoing messages (not notifications - see below). If no address is specified, the envelope sender is equal to queue e-mail address.' =&gt;
            '',
        'If this option is enabled, then the decrypted data will be stored in the database if they are displayed in AgentTicketZoom.' =&gt;
            '',
        'If this option is set to \'Yes\', tickets created via the web interface, via Customers or Agents, will receive an autoresponse if configured. If this option is set to \'No\', no autoresponses will be sent.' =&gt;
            '',
        'If this regex matches, no message will be send by the autoresponder.' =&gt;
            '',
        'If you want to use a mirror database for agent ticket fulltext search or to generate stats, specify the DSN to this database.' =&gt;
            '',
        'If you want to use a mirror database for agent ticket fulltext search or to generate stats, the password to authenticate to this database can be specified.' =&gt;
            '',
        'If you want to use a mirror database for agent ticket fulltext search or to generate stats, the user to authenticate to this database can be specified.' =&gt;
            '',
        'Ignore article with system sender type for new article feature (e. g. auto responses or email notifications).' =&gt;
            '',
        'Includes article create times in the ticket search of the agent interface.' =&gt;
            '',
        'IndexAccelerator: to choose your backend TicketViewAccelerator module. "RuntimeDB" generates each queue view on the fly from ticket table (no performance problems up to approx. 60.000 tickets in total and 6.000 open tickets in the system). "StaticDB" is the most powerful module, it uses an extra ticket-index table that works like a view (recommended if more than 80.000 and 6.000 open tickets are stored in the system). Use the script "bin/otrs.RebuildTicketIndex.pl" for initial index update.' =&gt;
            '',
        'Install ispell or aspell on the system, if you want to use a spell checker. Please specify the path to the aspell or ispell binary on your operating system.' =&gt;
            '',
        'Interface language' =&gt; 'Langue de l\'interface',
        'It is possible to configure different skins, for example to distinguish between diferent agents, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid skin on your system. Please see the example entries for the proper form of the regex.' =&gt;
            '',
        'It is possible to configure different skins, for example to distinguish between diferent customers, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid skin on your system. Please see the example entries for the proper form of the regex.' =&gt;
            '',
        'It is possible to configure different themes, for example to distinguish between agents and customers, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid theme on your system. Please see the example entries for the proper form of the regex.' =&gt;
            '',
        'Lastname, Firstname' =&gt; '',
        'Lastname, Firstname (UserLogin)' =&gt; '',
        'Link agents to groups.' =&gt; 'Lier les opÃ©rateurs aux groupes',
        'Link agents to roles.' =&gt; 'Lier les opÃ©rateurs aux rÃ´les',
        'Link attachments to templates.' =&gt; '',
        'Link customer user to groups.' =&gt; '',
        'Link customer user to services.' =&gt; '',
        'Link queues to auto responses.' =&gt; 'Lier les files aux rÃ©ponses automatiques',
        'Link roles to groups.' =&gt; 'Lier les rÃ´les aux groupes',
        'Link templates to queues.' =&gt; '',
        'Links 2 tickets with a "Normal" type link.' =&gt; '',
        'Links 2 tickets with a "ParentChild" type link.' =&gt; '',
        'List of CSS files to always be loaded for the agent interface.' =&gt;
            '',
        'List of CSS files to always be loaded for the customer interface.' =&gt;
            '',
        'List of IE8-specific CSS files to always be loaded for the agent interface.' =&gt;
            '',
        'List of IE8-specific CSS files to always be loaded for the customer interface.' =&gt;
            '',
        'List of JS files to always be loaded for the agent interface.' =&gt;
            '',
        'List of JS files to always be loaded for the customer interface.' =&gt;
            '',
        'List of all CustomerCompany events to be displayed in the GUI.' =&gt;
            '',
        'List of all CustomerUser events to be displayed in the GUI.' =&gt; '',
        'List of all Package events to be displayed in the GUI.' =&gt; '',
        'List of all article events to be displayed in the GUI.' =&gt; '',
        'List of all ticket events to be displayed in the GUI.' =&gt; '',
        'List of default Standard Templates which are assigned automatically to new Queues upon creation.' =&gt;
            '',
        'Log file for the ticket counter.' =&gt; 'Fichier log pour le compteur de tickets.',
        'Mail Accounts' =&gt; 'Comptes de messagerie',
        'Main menu registration.' =&gt; '',
        'Makes the application check the MX record of email addresses before sending an email or submitting a telephone or email ticket.' =&gt;
            '',
        'Makes the application check the syntax of email addresses.' =&gt; '',
        'Makes the picture transparent.' =&gt; 'Rendre l\'image transparente.',
        'Makes the session management use html cookies. If html cookies are disabled or if the client browser disabled html cookies, then the system will work as usual and append the session id to the links.' =&gt;
            '',
        'Manage OTRS Group services.' =&gt; '',
        'Manage PGP keys for email encryption.' =&gt; 'GÃ©rer les clÃ©s PGP pour le chiffrement des e-mails.',
        'Manage POP3 or IMAP accounts to fetch email from.' =&gt; 'GÃ©rer les comptes POP3 ou IMAP oÃ¹ aller chercher les e-mails.',
        'Manage S/MIME certificates for email encryption.' =&gt; 'GÃ©rer les certificats S/MIME pour le chiffrement des e-mails.',
        'Manage existing sessions.' =&gt; 'GÃ©rer les sessions existantes.',
        'Manage notifications that are sent to agents.' =&gt; '',
        'Manage system registration.' =&gt; '',
        'Manage tasks triggered by event or time based execution.' =&gt; '',
        'Max size (in characters) of the customer information table (phone and email) in the compose screen.' =&gt;
            '',
        'Max size (in rows) of the informed agents box in the agent interface.' =&gt;
            '',
        'Max size (in rows) of the involved agents box in the agent interface.' =&gt;
            '',
        'Max size of the subjects in an email reply.' =&gt; '',
        'Maximal auto email responses to own email-address a day (Loop-Protection).' =&gt;
            '',
        'Maximal size in KBytes for mails that can be fetched via POP3/POP3S/IMAP/IMAPS (KBytes).' =&gt;
            '',
        'Maximum length (in characters) of the dynamic field in the article of the ticket zoom view.' =&gt;
            '',
        'Maximum length (in characters) of the dynamic field in the sidebar of the ticket zoom view.' =&gt;
            '',
        'Maximum number of tickets to be displayed in the result of a search in the agent interface.' =&gt;
            '',
        'Maximum number of tickets to be displayed in the result of a search in the customer interface.' =&gt;
            '',
        'Maximum number of tickets to be displayed in the result of this operation.' =&gt;
            '',
        'Maximum size (in characters) of the customer information table in the ticket zoom view.' =&gt;
            '',
        'Module for To-selection in new ticket screen in the customer interface.' =&gt;
            '',
        'Module to check customer permissions.' =&gt; '',
        'Module to check if a user is in a special group. Access is granted, if the user is in the specified group and has ro and rw permissions.' =&gt;
            '',
        'Module to check if arrived emails should be marked as email-internal (because of original forwarded internal email). ArticleType and SenderType define the values for the arrived email/article.' =&gt;
            '',
        'Module to check the agent responsible of a ticket.' =&gt; '',
        'Module to check the group permissions for the access to customer tickets.' =&gt;
            '',
        'Module to check the owner of a ticket.' =&gt; '',
        'Module to check the watcher agents of a ticket.' =&gt; '',
        'Module to compose signed messages (PGP or S/MIME).' =&gt; '',
        'Module to crypt composed messages (PGP or S/MIME).' =&gt; '',
        'Module to filter and manipulate incoming messages. Block/ignore all spam email with From: noreply@ address.' =&gt;
            '',
        'Module to filter and manipulate incoming messages. Get a 4 digit number to ticket free text, use regex in Match e. g. From =&gt; \'(.+?)@.+?\', and use () as [***] in Set =&gt;.' =&gt;
            '',
        'Module to generate accounted time ticket statistics.' =&gt; '',
        'Module to generate html OpenSearch profile for short ticket search in the agent interface.' =&gt;
            '',
        'Module to generate html OpenSearch profile for short ticket search in the customer interface.' =&gt;
            '',
        'Module to generate ticket solution and response time statistics.' =&gt;
            '',
        'Module to generate ticket statistics.' =&gt; '',
        'Module to show notifications and escalations (ShownMax: max. shown escalations, EscalationInMinutes: Show ticket which will escalation in, CacheTime: Cache of calculated escalations in seconds).' =&gt;
            '',
        'Module to use database filter storage.' =&gt; '',
        'Multiselect' =&gt; '',
        'My Tickets' =&gt; 'Mes Tickets',
        'Name of custom queue. The custom queue is a queue selection of your preferred queues and can be selected in the preferences settings.' =&gt;
            '',
        'NameX' =&gt; '',
        'New email ticket' =&gt; 'Nouveau ticket par e-mail',
        'New phone ticket' =&gt; 'Nouveau ticket par tÃ©lÃ©phone',
        'New process ticket' =&gt; '',
        'Next possible ticket states after adding a phone note in the ticket phone inbound screen of the agent interface.' =&gt;
            '',
        'Next possible ticket states after adding a phone note in the ticket phone outbound screen of the agent interface.' =&gt;
            '',
        'Notifications (Event)' =&gt; 'Notification (Evenement)',
        'Number of displayed tickets' =&gt; 'Nombre de tickets affichÃ©s',
        'Number of lines (per ticket) that are shown by the search utility in the agent interface.' =&gt;
            '',
        'Number of tickets to be displayed in each page of a search result in the agent interface.' =&gt;
            '',
        'Number of tickets to be displayed in each page of a search result in the customer interface.' =&gt;
            '',
        'Open tickets of customer' =&gt; 'Tickets ouverts du client',
        'Overloads (redefines) existing functions in Kernel::System::Ticket. Used to easily add customizations.' =&gt;
            '',
        'Overview Escalated Tickets' =&gt; 'AperÃ§u des tickets remontÃ©s',
        'Overview Refresh Time' =&gt; 'AperÃ§u du temps de rafraichissement',
        'Overview of all open Tickets.' =&gt; 'AperÃ§u de tous les tickets ouverts',
        'PGP Key Management' =&gt; '',
        'PGP Key Upload' =&gt; '',
        'Package event module file a scheduler task for update registration.' =&gt;
            '',
        'Parameters for .' =&gt; '',
        'Parameters for the CreateNextMask object in the preference view of the agent interface.' =&gt;
            '',
        'Parameters for the CustomQueue object in the preference view of the agent interface.' =&gt;
            '',
        'Parameters for the FollowUpNotify object in the preference view of the agent interface.' =&gt;
            '',
        'Parameters for the LockTimeoutNotify object in the preference view of the agent interface.' =&gt;
            '',
        'Parameters for the MoveNotify object in the preference view of the agent interface.' =&gt;
            '',
        'Parameters for the NewTicketNotify object in the preferences view of the agent interface.' =&gt;
            '',
        'Parameters for the RefreshTime object in the preference view of the agent interface.' =&gt;
            '',
        'Parameters for the WatcherNotify object in the preference view of the agent interface.' =&gt;
            '',
        'Parameters for the dashboard backend of the customer company information of the agent interface . "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' =&gt;
            '',
        'Parameters for the dashboard backend of the customer id status widget of the agent interface . "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' =&gt;
            '',
        'Parameters for the dashboard backend of the customer user list overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' =&gt;
            '',
        'Parameters for the dashboard backend of the new tickets overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' =&gt;
            '',
        'Parameters for the dashboard backend of the queue overview widget of the agent interface. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "QueuePermissionGroup" is not mandatory, queues are only listed if they belong to this permission group if you enable it. "States" is a list of states, the key is the sort order of the state in the widget. "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' =&gt;
            '',
        'Parameters for the dashboard backend of the ticket calendar of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' =&gt;
            '',
        'Parameters for the dashboard backend of the ticket escalation overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' =&gt;
            '',
        'Parameters for the dashboard backend of the ticket pending reminder overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' =&gt;
            '',
        'Parameters for the dashboard backend of the ticket pending reminder overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' =&gt;
            '',
        'Parameters for the dashboard backend of the ticket stats of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' =&gt;
            '',
        'Parameters for the pages (in which the dynamic fields are shown) of the dynamic fields overview.' =&gt;
            '',
        'Parameters for the pages (in which the tickets are shown) of the medium ticket overview.' =&gt;
            '',
        'Parameters for the pages (in which the tickets are shown) of the small ticket overview.' =&gt;
            '',
        'Parameters for the pages (in which the tickets are shown) of the ticket preview overview.' =&gt;
            '',
        'Parameters of the example SLA attribute Comment2.' =&gt; '',
        'Parameters of the example queue attribute Comment2.' =&gt; '',
        'Parameters of the example service attribute Comment2.' =&gt; '',
        'Path for the log file (it only applies if "FS" was selected for LoopProtectionModule and it is mandatory).' =&gt;
            '',
        'Path of the file that stores all the settings for the QueueObject object for the agent interface.' =&gt;
            '',
        'Path of the file that stores all the settings for the QueueObject object for the customer interface.' =&gt;
            '',
        'Path of the file that stores all the settings for the TicketObject for the agent interface.' =&gt;
            '',
        'Path of the file that stores all the settings for the TicketObject for the customer interface.' =&gt;
            '',
        'Performs the configured action for each event (as an Invoker) for each configured Webservice.' =&gt;
            '',
        'Permitted width for compose email windows.' =&gt; '',
        'Permitted width for compose note windows.' =&gt; '',
        'Picture-Upload' =&gt; 'Envoyer une image',
        'PostMaster Filters' =&gt; 'Filtres Postmasters',
        'PostMaster Mail Accounts' =&gt; 'Comptes Mail PostMaster',
        'Process Information' =&gt; '',
        'Process Management Activity Dialog GUI' =&gt; '',
        'Process Management Activity GUI' =&gt; '',
        'Process Management Path GUI' =&gt; '',
        'Process Management Transition Action GUI' =&gt; '',
        'Process Management Transition GUI' =&gt; '',
        'Protection against CSRF (Cross Site Request Forgery) exploits (for more info see http://en.wikipedia.org/wiki/Cross-site_request_forgery).' =&gt;
            '',
        'Provides a matrix overview of the tickets per state per queue.' =&gt;
            '',
        'Queue view' =&gt; 'Vue Files',
        'Recognize if a ticket is a follow up to an existing ticket using an external ticket number.' =&gt;
            '',
        'Refresh Overviews after' =&gt; 'RafraÃ®chir les vues d\'ensemble aprÃ¨s',
        'Refresh interval' =&gt; 'Intervalle d\'actualisation',
        'Removes the ticket watcher information when a ticket is archived.' =&gt;
            '',
        'Replaces the original sender with current customer\'s email address on compose answer in the ticket compose screen of the agent interface.' =&gt;
            '',
        'Required permissions to change the customer of a ticket in the agent interface.' =&gt;
            '',
        'Required permissions to use the close ticket screen in the agent interface.' =&gt;
            '',
        'Required permissions to use the ticket bounce screen in the agent interface.' =&gt;
            '',
        'Required permissions to use the ticket compose screen in the agent interface.' =&gt;
            '',
        'Required permissions to use the ticket forward screen in the agent interface.' =&gt;
            '',
        'Required permissions to use the ticket free text screen in the agent interface.' =&gt;
            '',
        'Required permissions to use the ticket merge screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Required permissions to use the ticket note screen in the agent interface.' =&gt;
            '',
        'Required permissions to use the ticket owner screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Required permissions to use the ticket pending screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Required permissions to use the ticket phone inbound screen in the agent interface.' =&gt;
            '',
        'Required permissions to use the ticket phone outbound screen in the agent interface.' =&gt;
            '',
        'Required permissions to use the ticket priority screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Required permissions to use the ticket responsible screen in the agent interface.' =&gt;
            '',
        'Resets and unlocks the owner of a ticket if it was moved to another queue.' =&gt;
            '',
        'Restores a ticket from the archive (only if the event is a state change, from closed to any open available state).' =&gt;
            '',
        'Roles &lt;-&gt; Groups' =&gt; 'RÃ´les &lt;-&gt; Groupes',
        'Runs an initial wildcard search of the existing customer users when accessing the AdminCustomerUser module.' =&gt;
            '',
        'Runs the system in "Demo" mode. If set to "Yes", agents can change preferences, such as selection of language and theme via the agent web interface. These changes are only valid for the current session. It will not be possible for agents to change their passwords.' =&gt;
            '',
        'S/MIME Certificate Upload' =&gt; 'Envoyer Certificat S/MIME',
        'Saves the attachments of articles. "DB" stores all data in the database (not recommended for storing big attachments). "FS" stores the data on the filesystem; this is faster but the webserver should run under the OTRS user. You can switch between the modules even on a system that is already in production without any loss of data.' =&gt;
            '',
        'Search Customer' =&gt; 'Recherche de client',
        'Search User' =&gt; '',
        'Search backend default router.' =&gt; '',
        'Search backend router.' =&gt; '',
        'Select your frontend Theme.' =&gt; 'Choix du thÃ¨me de l\'interface',
        'Selects the cache backend to use.' =&gt; '',
        'Selects the module to handle uploads via the web interface. "DB" stores all uploads in the database, "FS" uses the file system.' =&gt;
            '',
        'Selects the ticket number generator module. "AutoIncrement" increments the ticket number, the SystemID and the counter are used with SystemID.counter format (e.g. 1010138, 1010139). With "Date" the ticket numbers will be generated by the current date, the SystemID and the counter. The format looks like Year.Month.Day.SystemID.counter (e.g. 200206231010138, 200206231010139). With "DateChecksum"  the counter will be appended as checksum to the string of date and SystemID. The checksum will be rotated on a daily basis. The format looks like Year.Month.Day.SystemID.Counter.CheckSum (e.g. 2002070110101520, 2002070110101535). "Random" generates randomized ticket numbers in the format "SystemID.Random" (e.g. 100057866352, 103745394596).' =&gt;
            '',
        'Send me a notification if a customer sends a follow up and I\'m the owner of the ticket or the ticket is unlocked and is in one of my subscribed queues.' =&gt;
            '',
        'Send notifications to users.' =&gt; 'Envoyer des notifications aux clients',
        'Send ticket follow up notifications' =&gt; 'Envoyer des notifications de suivi de ticket',
        'Sender type for new tickets from the customer inteface.' =&gt; '',
        'Sends agent follow-up notification only to the owner, if a ticket is unlocked (the default is to send the notification to all agents).' =&gt;
            '',
        'Sends all outgoing email via bcc to the specified address. Please use this only for backup reasons.' =&gt;
            '',
        'Sends customer notifications just to the mapped customer. Normally, if no customer is mapped, the latest customer sender gets the notification.' =&gt;
            '',
        'Sends reminder notifications of unlocked ticket after reaching the reminder date (only sent to ticket owner).' =&gt;
            '',
        'Sends the notifications which are configured in the admin interface under "Notfication (Event)".' =&gt;
            '',
        'Set sender email addresses for this system.' =&gt; 'Mettre en place les adresses d\'envoi de messages Ã©lectroniques pour ce systÃ¨me.',
        'Set the default height (in pixels) of inline HTML articles in AgentTicketZoom.' =&gt;
            '',
        'Set the maximum height (in pixels) of inline HTML articles in AgentTicketZoom.' =&gt;
            '',
        'Set this to yes if you trust in all your public and private pgp keys, even if they are not certified with a trusted signature.' =&gt;
            '',
        'Sets if SLA must be selected by the agent.' =&gt; '',
        'Sets if SLA must be selected by the customer.' =&gt; '',
        'Sets if note must be filled in by the agent.' =&gt; '',
        'Sets if service must be selected by the agent.' =&gt; '',
        'Sets if service must be selected by the customer.' =&gt; '',
        'Sets if ticket owner must be selected by the agent.' =&gt; '',
        'Sets the PendingTime of a ticket to 0 if the state is changed to a non-pending state.' =&gt;
            '',
        'Sets the age in minutes (first level) for highlighting queues that contain untouched tickets.' =&gt;
            '',
        'Sets the age in minutes (second level) for highlighting queues that contain untouched tickets.' =&gt;
            '',
        'Sets the configuration level of the administrator. Depending on the config level, some sysconfig options will be not shown. The config levels are in in ascending order: Expert, Advanced, Beginner. The higher the config level is (e.g. Beginner is the highest), the less likely is it that the user can accidentally configure the system in a way that it is not usable any more.' =&gt;
            '',
        'Sets the count of articles visible in preview mode of ticket overviews.' =&gt;
            '',
        'Sets the default article type for new email tickets in the agent interface.' =&gt;
            '',
        'Sets the default article type for new phone tickets in the agent interface.' =&gt;
            '',
        'Sets the default body text for notes added in the close ticket screen of the agent interface.' =&gt;
            '',
        'Sets the default body text for notes added in the ticket move screen of the agent interface.' =&gt;
            '',
        'Sets the default body text for notes added in the ticket note screen of the agent interface.' =&gt;
            '',
        'Sets the default body text for notes added in the ticket owner screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Sets the default body text for notes added in the ticket pending screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Sets the default body text for notes added in the ticket priority screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Sets the default body text for notes added in the ticket responsible screen of the agent interface.' =&gt;
            '',
        'Sets the default link type of splitted tickets in the agent interface.' =&gt;
            '',
        'Sets the default next state for new phone tickets in the agent interface.' =&gt;
            '',
        'Sets the default next ticket state, after the creation of an email ticket in the agent interface.' =&gt;
            '',
        'Sets the default note text for new telephone tickets. E.g \'New ticket via call\' in the agent interface.' =&gt;
            '',
        'Sets the default priority for new email tickets in the agent interface.' =&gt;
            '',
        'Sets the default priority for new phone tickets in the agent interface.' =&gt;
            '',
        'Sets the default sender type for new email tickets in the agent interface.' =&gt;
            '',
        'Sets the default sender type for new phone ticket in the agent interface.' =&gt;
            '',
        'Sets the default subject for new email tickets (e.g. \'email Outbound\') in the agent interface.' =&gt;
            '',
        'Sets the default subject for new phone tickets (e.g. \'Phone call\') in the agent interface.' =&gt;
            '',
        'Sets the default subject for notes added in the close ticket screen of the agent interface.' =&gt;
            '',
        'Sets the default subject for notes added in the ticket move screen of the agent interface.' =&gt;
            '',
        'Sets the default subject for notes added in the ticket note screen of the agent interface.' =&gt;
            '',
        'Sets the default subject for notes added in the ticket owner screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Sets the default subject for notes added in the ticket pending screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Sets the default subject for notes added in the ticket priority screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Sets the default subject for notes added in the ticket responsible screen of the agent interface.' =&gt;
            '',
        'Sets the default text for new email tickets in the agent interface.' =&gt;
            '',
        'Sets the display order of the different items in the preferences view.' =&gt;
            '',
        'Sets the inactivity time (in seconds) to pass before a session is killed and a user is loged out.' =&gt;
            '',
        'Sets the maximum number of active agents within the timespan defined in SessionActiveTime.' =&gt;
            '',
        'Sets the maximum number of active customers within the timespan defined in SessionActiveTime.' =&gt;
            '',
        'Sets the minimal ticket counter size (if "AutoIncrement" was selected as TicketNumberGenerator). Default is 5, this means the counter starts from 10000.' =&gt;
            '',
        'Sets the number of lines that are displayed in text messages (e.g. ticket lines in the QueueZoom).' =&gt;
            '',
        'Sets the options for PGP binary.' =&gt; '',
        'Sets the order of the different items in the customer preferences view.' =&gt;
            '',
        'Sets the password for private PGP key.' =&gt; '',
        'Sets the prefered time units (e.g. work units, hours, minutes).' =&gt;
            '',
        'Sets the prefix to the scripts folder on the server, as configured on the web server. This setting is used as a variable, OTRS_CONFIG_ScriptAlias which is found in all forms of messaging used by the application, to build links to the tickets within the system.' =&gt;
            '',
        'Sets the queue in the ticket close screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Sets the queue in the ticket free text screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Sets the queue in the ticket note screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Sets the queue in the ticket owner screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Sets the queue in the ticket pending screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Sets the queue in the ticket priority screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Sets the queue in the ticket responsible screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Sets the responsible agent of the ticket in the close ticket screen of the agent interface.' =&gt;
            '',
        'Sets the responsible agent of the ticket in the ticket bulk screen of the agent interface.' =&gt;
            '',
        'Sets the responsible agent of the ticket in the ticket free text screen of the agent interface.' =&gt;
            '',
        'Sets the responsible agent of the ticket in the ticket note screen of the agent interface.' =&gt;
            '',
        'Sets the responsible agent of the ticket in the ticket owner screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Sets the responsible agent of the ticket in the ticket pending screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Sets the responsible agent of the ticket in the ticket priority screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Sets the responsible agent of the ticket in the ticket responsible screen of the agent interface.' =&gt;
            '',
        'Sets the service in the close ticket screen of the agent interface (Ticket::Service needs to be activated).' =&gt;
            '',
        'Sets the service in the ticket free text screen of the agent interface (Ticket::Service needs to be activated).' =&gt;
            '',
        'Sets the service in the ticket note screen of the agent interface (Ticket::Service needs to be activated).' =&gt;
            '',
        'Sets the service in the ticket owner screen of a zoomed ticket in the agent interface (Ticket::Service needs to be activated).' =&gt;
            '',
        'Sets the service in the ticket pending screen of a zoomed ticket in the agent interface (Ticket::Service needs to be activated).' =&gt;
            '',
        'Sets the service in the ticket priority screen of a zoomed ticket in the agent interface (Ticket::Service needs to be activated).' =&gt;
            '',
        'Sets the service in the ticket responsible screen of the agent interface (Ticket::Service needs to be activated).' =&gt;
            '',
        'Sets the size of the statistic graph.' =&gt; '',
        'Sets the stats hook.' =&gt; '',
        'Sets the system time zone (required a system with UTC as system time). Otherwise this is a diff time to the local time.' =&gt;
            '',
        'Sets the ticket owner in the close ticket screen of the agent interface.' =&gt;
            '',
        'Sets the ticket owner in the ticket bulk screen of the agent interface.' =&gt;
            '',
        'Sets the ticket owner in the ticket free text screen of the agent interface.' =&gt;
            '',
        'Sets the ticket owner in the ticket note screen of the agent interface.' =&gt;
            '',
        'Sets the ticket owner in the ticket owner screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Sets the ticket owner in the ticket pending screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Sets the ticket owner in the ticket priority screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Sets the ticket owner in the ticket responsible screen of the agent interface.' =&gt;
            '',
        'Sets the ticket type in the close ticket screen of the agent interface (Ticket::Type needs to be activated).' =&gt;
            '',
        'Sets the ticket type in the ticket bulk screen of the agent interface.' =&gt;
            '',
        'Sets the ticket type in the ticket free text screen of the agent interface (Ticket::Type needs to be activated).' =&gt;
            '',
        'Sets the ticket type in the ticket note screen of the agent interface (Ticket::Type needs to be activated).' =&gt;
            '',
        'Sets the ticket type in the ticket owner screen of a zoomed ticket in the agent interface (Ticket::Type needs to be activated).' =&gt;
            '',
        'Sets the ticket type in the ticket pending screen of a zoomed ticket in the agent interface (Ticket::Type needs to be activated).' =&gt;
            '',
        'Sets the ticket type in the ticket priority screen of a zoomed ticket in the agent interface (Ticket::Type needs to be activated).' =&gt;
            '',
        'Sets the ticket type in the ticket responsible screen of the agent interface (Ticket::Type needs to be activated).' =&gt;
            '',
        'Sets the time (in seconds) a user is marked as active.' =&gt; '',
        'Sets the time type which should be shown.' =&gt; '',
        'Sets the timeout (in seconds) for http/ftp downloads.' =&gt; '',
        'Sets the timeout (in seconds) for package downloads. Overwrites "WebUserAgent::Timeout".' =&gt;
            '',
        'Sets the user time zone per user (required a system with UTC as system time and UTC under TimeZone). Otherwise this is a diff time to the local time.' =&gt;
            '',
        'Sets the user time zone per user based on java script / browser time zone offset feature at login time.' =&gt;
            '',
        'Show a responsible selection in phone and email tickets in the agent interface.' =&gt;
            '',
        'Show article as rich text even if rich text writing is disabled.' =&gt;
            '',
        'Show the current owner in the customer interface.' =&gt; '',
        'Show the current queue in the customer interface.' =&gt; '',
        'Shows a count of icons in the ticket zoom, if the article has attachments.' =&gt;
            '',
        'Shows a link in the menu for subscribing / unsubscribing from a ticket in the ticket zoom view of the agent interface.' =&gt;
            '',
        'Shows a link in the menu that allows linking a ticket with another object in the ticket zoom view of the agent interface.' =&gt;
            '',
        'Shows a link in the menu that allows merging tickets in the ticket zoom view of the agent interface.' =&gt;
            '',
        'Shows a link in the menu to access the history of a ticket in the ticket zoom view of the agent interface.' =&gt;
            '',
        'Shows a link in the menu to add a free text field in the ticket zoom view of the agent interface.' =&gt;
            '',
        'Shows a link in the menu to add a note in the ticket zoom view of the agent interface.' =&gt;
            '',
        'Shows a link in the menu to add a note to a ticket in every ticket overview of the agent interface.' =&gt;
            '',
        'Shows a link in the menu to close a ticket in every ticket overview of the agent interface.' =&gt;
            '',
        'Shows a link in the menu to close a ticket in the ticket zoom view of the agent interface.' =&gt;
            '',
        'Shows a link in the menu to delete a ticket in every ticket overview of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".' =&gt;
            '',
        'Shows a link in the menu to delete a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".' =&gt;
            '',
        'Shows a link in the menu to go back in the ticket zoom view of the agent interface.' =&gt;
            '',
        'Shows a link in the menu to lock / unlock a ticket in the ticket overviews of the agent interface.' =&gt;
            '',
        'Shows a link in the menu to lock/unlock tickets in the ticket zoom view of the agent interface.' =&gt;
            '',
        'Shows a link in the menu to move a ticket in every ticket overview of the agent interface.' =&gt;
            '',
        'Shows a link in the menu to print a ticket or an article in the ticket zoom view of the agent interface.' =&gt;
            '',
        'Shows a link in the menu to see the customer who requested the ticket in the ticket zoom view of the agent interface.' =&gt;
            '',
        'Shows a link in the menu to see the history of a ticket in every ticket overview of the agent interface.' =&gt;
            '',
        'Shows a link in the menu to see the owner of a ticket in the ticket zoom view of the agent interface.' =&gt;
            '',
        'Shows a link in the menu to see the priority of a ticket in the ticket zoom view of the agent interface.' =&gt;
            '',
        'Shows a link in the menu to see the responsible agent of a ticket in the ticket zoom view of the agent interface.' =&gt;
            '',
        'Shows a link in the menu to set a ticket as pending in the ticket zoom view of the agent interface.' =&gt;
            '',
        'Shows a link in the menu to set a ticket as spam in every ticket overview of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".' =&gt;
            '',
        'Shows a link in the menu to set the priority of a ticket in every ticket overview of the agent interface.' =&gt;
            '',
        'Shows a link in the menu to zoom a ticket in the ticket overviews of the agent interface.' =&gt;
            '',
        'Shows a link to access article attachments via a html online viewer in the zoom view of the article in the agent interface.' =&gt;
            '',
        'Shows a link to download article attachments in the zoom view of the article in the agent interface.' =&gt;
            '',
        'Shows a link to see a zoomed email ticket in plain text.' =&gt; '',
        'Shows a link to set a ticket as spam in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".' =&gt;
            '',
        'Shows a list of all the involved agents on this ticket, in the close ticket screen of the agent interface.' =&gt;
            '',
        'Shows a list of all the involved agents on this ticket, in the ticket free text screen of the agent interface.' =&gt;
            '',
        'Shows a list of all the involved agents on this ticket, in the ticket note screen of the agent interface.' =&gt;
            '',
        'Shows a list of all the involved agents on this ticket, in the ticket owner screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Shows a list of all the involved agents on this ticket, in the ticket pending screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Shows a list of all the involved agents on this ticket, in the ticket priority screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Shows a list of all the involved agents on this ticket, in the ticket responsible screen of the agent interface.' =&gt;
            '',
        'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the close ticket screen of the agent interface.' =&gt;
            '',
        'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket free text screen of the agent interface.' =&gt;
            '',
        'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket note screen of the agent interface.' =&gt;
            '',
        'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket owner screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket pending screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket priority screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket responsible screen of the agent interface.' =&gt;
            '',
        'Shows a preview of the ticket overview (CustomerInfo =&gt; 1 - shows also Customer-Info, CustomerInfoMaxSize max. size in characters of Customer-Info).' =&gt;
            '',
        'Shows a select of ticket attributes to order the queue view ticket list. The possible selections can be configured via \'TicketOverviewMenuSort###SortAttributes\'.' =&gt;
            '',
        'Shows all both ro and rw queues in the queue view.' =&gt; '',
        'Shows all open tickets (even if they are locked) in the escalation view of the agent interface.' =&gt;
            '',
        'Shows all open tickets (even if they are locked) in the status view of the agent interface.' =&gt;
            '',
        'Shows all the articles of the ticket (expanded) in the zoom view.' =&gt;
            '',
        'Shows all the customer identifiers in a multi-select field (not useful if you have a lot of customer identifiers).' =&gt;
            '',
        'Shows an owner selection in phone and email tickets in the agent interface.' =&gt;
            '',
        'Shows colors for different article types in the article table.' =&gt;
            '',
        'Shows customer history tickets in AgentTicketPhone, AgentTicketEmail and AgentTicketCustomer.' =&gt;
            '',
        'Shows either the last customer article\'s subject or the ticket title in the small format overview.' =&gt;
            '',
        'Shows existing parent/child queue lists in the system in the form of a tree or a list.' =&gt;
            '',
        'Shows the activated ticket attributes in the customer interface (0 = Disabled and 1 = Enabled).' =&gt;
            '',
        'Shows the articles sorted normally or in reverse, under ticket zoom in the agent interface.' =&gt;
            '',
        'Shows the customer user information (phone and email) in the compose screen.' =&gt;
            '',
        'Shows the customer user\'s info in the ticket zoom view.' =&gt; '',
        'Shows the message of the day (MOTD) in the agent dashboard. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually.' =&gt;
            '',
        'Shows the message of the day on login screen of the agent interface.' =&gt;
            '',
        'Shows the ticket history (reverse ordered) in the agent interface.' =&gt;
            '',
        'Shows the ticket priority options in the close ticket screen of the agent interface.' =&gt;
            '',
        'Shows the ticket priority options in the move ticket screen of the agent interface.' =&gt;
            '',
        'Shows the ticket priority options in the ticket bulk screen of the agent interface.' =&gt;
            '',
        'Shows the ticket priority options in the ticket free text screen of the agent interface.' =&gt;
            '',
        'Shows the ticket priority options in the ticket note screen of the agent interface.' =&gt;
            '',
        'Shows the ticket priority options in the ticket owner screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Shows the ticket priority options in the ticket pending screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Shows the ticket priority options in the ticket priority screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Shows the ticket priority options in the ticket responsible screen of the agent interface.' =&gt;
            '',
        'Shows the title fields in the close ticket screen of the agent interface.' =&gt;
            '',
        'Shows the title fields in the ticket free text screen of the agent interface.' =&gt;
            '',
        'Shows the title fields in the ticket note screen of the agent interface.' =&gt;
            '',
        'Shows the title fields in the ticket owner screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Shows the title fields in the ticket pending screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Shows the title fields in the ticket priority screen of a zoomed ticket in the agent interface.' =&gt;
            '',
        'Shows the title fields in the ticket responsible screen of the agent interface.' =&gt;
            '',
        'Shows time in long format (days, hours, minutes), if set to "Yes"; or in short format (days, hours), if set to "No".' =&gt;
            '',
        'Shows time use complete description (days, hours, minutes), if set to "Yes"; or just first letter (d, h, m), if set to "No".' =&gt;
            '',
        'Skin' =&gt; 'ThÃ¨me',
        'SolutionDiffInMin' =&gt; '',
        'SolutionInMin' =&gt; '',
        'Sorts the tickets (ascendingly or descendingly) when a single queue is selected in the queue view and after the tickets are sorted by priority. Values: 0 = ascending (oldest on top, default), 1 = descending (youngest on top). Use the QueueID for the key and 0 or 1 for value.' =&gt;
            '',
        'Spam Assassin example setup. Ignores emails that are marked with SpamAssassin.' =&gt;
            '',
        'Spam Assassin example setup. Moves marked mails to spam queue.' =&gt;
            '',
        'Specifies if an agent should receive email notification of his own actions.' =&gt;
            '',
        'Specifies the available note types for this ticket mask. If the option is deselected, ArticleTypeDefault is used and the option is removed from the mask.' =&gt;
            '',
        'Specifies the background color of the chart.' =&gt; '',
        'Specifies the background color of the picture.' =&gt; '',
        'Specifies the border color of the chart.' =&gt; '',
        'Specifies the border color of the legend.' =&gt; '',
        'Specifies the bottom margin of the chart.' =&gt; '',
        'Specifies the different article types that will be used in the system.' =&gt;
            '',
        'Specifies the different note types that will be used in the system.' =&gt;
            '',
        'Specifies the directory to store the data in, if "FS" was selected for TicketStorageModule.' =&gt;
            '',
        'Specifies the directory where SSL certificates are stored.' =&gt; '',
        'Specifies the directory where private SSL certificates are stored.' =&gt;
            '',
        'Specifies the email address that should be used by the application when sending notifications. The email address is used to build the complete display name for the notification master (i.e. "OTRS Notification Master" otrs@your.example.com). You can use the OTRS_CONFIG_FQDN variable as set in your configuation, or choose another email address. Notifications are messages such as en::Customer::QueueUpdate or en::Agent::Move.' =&gt;
            '',
        'Specifies the group where the user needs rw permissions so that he can access the "SwitchToCustomer" feature.' =&gt;
            '',
        'Specifies the left margin of the chart.' =&gt; '',
        'Specifies the name that should be used by the application when sending notifications. The sender name is used to build the complete display name for the notification master (i.e. "OTRS Notification Master" otrs@your.example.com). Notifications are messages such as en::Customer::QueueUpdate or en::Agent::Move.' =&gt;
            '',
        'Specifies the order in which the firstname and the lastname of agents will be displayed.' =&gt;
            '',
        'Specifies the path of the file for the logo in the page header (gif|jpg|png, 700 x 100 pixel).' =&gt;
            '',
        'Specifies the path of the file for the performance log.' =&gt; '',
        'Specifies the path to the converter that allows the view of Microsoft Excel files, in the web interface.' =&gt;
            '',
        'Specifies the path to the converter that allows the view of Microsoft Word files, in the web interface.' =&gt;
            '',
        'Specifies the path to the converter that allows the view of PDF documents, in the web interface.' =&gt;
            '',
        'Specifies the path to the converter that allows the view of XML files, in the web interface.' =&gt;
            '',
        'Specifies the right margin of the chart.' =&gt; '',
        'Specifies the text color of the chart (e. g. caption).' =&gt; '',
        'Specifies the text color of the legend.' =&gt; '',
        'Specifies the text that should appear in the log file to denote a CGI script entry.' =&gt;
            '',
        'Specifies the top margin of the chart.' =&gt; '',
        'Specifies user id of the postmaster data base.' =&gt; '',
        'Specify how many sub directory levels to use when creating cache files. This should prevent too many cache files being in one directory.' =&gt;
            '',
        'Standard available permissions for agents within the application. If more permissions are needed, they can be entered here. Permissions must be defined to be effective. Some other good permissions have also been provided built-in: note, close, pending, customer, freetext, move, compose, responsible, forward, and bounce. Make sure that "rw" is always the last registered permission.' =&gt;
            '',
        'Start number for statistics counting. Every new stat increments this number.' =&gt;
            '',
        'Starts a wildcard search of the active object after the link object mask is started.' =&gt;
            '',
        'Statistics' =&gt; 'Statistiques',
        'Status view' =&gt; 'Vue par Ã©tat',
        'Stop words for fulltext index. These words will be removed.' =&gt; '',
        'Stores cookies after the browser has been closed.' =&gt; '',
        'Strips empty lines on the ticket preview in the queue view.' =&gt; '',
        'Templates &lt;-&gt; Queues' =&gt; '',
        'Textarea' =&gt; '',
        'The "bin/PostMasterMailAccount.pl" will reconnect to POP3/POP3S/IMAP/IMAPS host after the specified count of messages.' =&gt;
            '',
        'The agent skin\'s InternalName which should be used in the agent interface. Please check the available skins in Frontend::Agent::Skins.' =&gt;
            '',
        'The customer skin\'s InternalName which should be used in the customer interface. Please check the available skins in Frontend::Customer::Skins.' =&gt;
            '',
        'The divider between TicketHook and ticket number. E.g \': \'.' =&gt;
            '',
        'The duration in minutes after emitting an event, in which the new escalation notify and start events are suppressed.' =&gt;
            '',
        'The format of the subject. \'Left\' means \'[TicketHook#:12345] Some Subject\', \'Right\' means \'Some Subject [TicketHook#:12345]\', \'None\' means \'Some Subject\' and no ticket number. In the last case you should enable PostmasterFollowupSearchInRaw or PostmasterFollowUpSearchInReferences to recognize followups based on email headers and/or body.' =&gt;
            '',
        'The headline shown in the customer interface.' =&gt; '',
        'The identifier for a ticket, e.g. Ticket#, Call#, MyTicket#. The default is Ticket#.' =&gt;
            '',
        'The logo shown in the header of the agent interface. The URL to the image can be a relative URL to the skin image directory, or a full URL to a remote web server.' =&gt;
            '',
        'The logo shown in the header of the customer interface. The URL to the image can be a relative URL to the skin image directory, or a full URL to a remote web server.' =&gt;
            '',
        'The logo shown on top of the login box of the agent interface. The URL to the image must be relative URL to the skin image directory.' =&gt;
            '',
        'The text at the beginning of the subject in an email reply, e.g. RE, AW, or AS.' =&gt;
            '',
        'The text at the beginning of the subject when an email is forwarded, e.g. FW, Fwd, or WG.' =&gt;
            '',
        'This event module stores attributes from CustomerUser as DynamicFields tickets. Please see the setting above for how to configure the mapping.' =&gt;
            '',
        'This module and its PreRun() function will be executed, if defined, for every request. This module is useful to check some user options or to display news about new applications.' =&gt;
            '',
        'This option defines the dynamic field in which a Process Management activity entity id is stored.' =&gt;
            '',
        'This option defines the dynamic field in which a Process Management process entity id is stored.' =&gt;
            '',
        'This option defines the process tickets default lock.' =&gt; '',
        'This option defines the process tickets default priority.' =&gt; '',
        'This option defines the process tickets default queue.' =&gt; '',
        'This option defines the process tickets default state.' =&gt; '',
        'This option will deny the access to customer company tickets, which are not created by the customer user.' =&gt;
            '',
        'This setting allows you to override the built-in country list with your own list of countries. This is particularly handy if you just want to use a small select group of countries.' =&gt;
            '',
        'Ticket Queue Overview' =&gt; '',
        'Ticket event module that triggers the escalation stop events.' =&gt;
            '',
        'Ticket overview' =&gt; 'Vue d\'ensemble du Ticket',
        'TicketNumber' =&gt; 'NumÃ©roTicket',
        'Time in seconds that gets added to the actual time if setting a pending-state (default: 86400 = 1 day).' =&gt;
            'Temps en secondes Ã&nbsp; ajouter Ã&nbsp; l\'heure actuelle dans le cas dans Ã©tat en attente (dÃ©faut: 86400 = 1 jour)',
        'Toggles display of OTRS FeatureAddons list in PackageManager.' =&gt;
            'DÃ©clenche l\'affichage de la liste des fonctions Add-ons dans les gestionnaire de paquet',
        'Toolbar Item for a shortcut.' =&gt; '',
        'Turns on the animations used in the GUI. If you have problems with these animations (e.g. performance issues), you can turn them off here.' =&gt;
            '',
        'Turns on the remote ip address check. It should be set to "No" if the application is used, for example, via a proxy farm or a dialup connection, because the remote ip address is mostly different for the requests.' =&gt;
            '',
        'Update Ticket "Seen" flag if every article got seen or a new Article got created.' =&gt;
            '',
        'Update and extend your system with software packages.' =&gt; 'Mettre Ã&nbsp; jour et amÃ©liorer OTRS via des paquets.',
        'Updates the ticket escalation index after a ticket attribute got updated.' =&gt;
            '',
        'Updates the ticket index accelerator.' =&gt; '',
        'UserFirstname' =&gt; '',
        'UserLastname' =&gt; '',
        'Uses Cc recipients in reply Cc list on compose an email answer in the ticket compose screen of the agent interface.' =&gt;
            '',
        'Uses richtext for viewing and editing: articles, salutations, signatures, standard templates, auto responses and notifications.' =&gt;
            '',
        'View performance benchmark results.' =&gt; 'Voir les rÃ©sultats du benchmark de performance.',
        'View system log messages.' =&gt; 'Voir les messages de log systÃ¨me',
        'Wear this frontend skin' =&gt; '',
        'Webservice path separator.' =&gt; '',
        'When tickets are merged, a note will be added automatically to the ticket which is no longer active. Here you can define the body of this note (this text cannot be changed by the agent).' =&gt;
            '',
        'When tickets are merged, a note will be added automatically to the ticket which is no longer active. Here you can define the subject of this note (this subject cannot be changed by the agent).' =&gt;
            '',
        'When tickets are merged, the customer can be informed per email by setting the check box "Inform Sender". In this text area, you can define a pre-formatted text which can later be modified by the agents.' =&gt;
            '',
        'Your queue selection of your favorite queues. You also get notified about those queues via email if enabled.' =&gt;
            'Votre sÃ©lection de files prÃ©fÃ©rÃ©es. Vous recevrez des notifications Ã&nbsp; propos de ces files par e-mail si activÃ©.',

        #
        # OBSOLETE ENTRIES FOR REFERENCE, DO NOT TRANSLATE!
        #
        'Add Customer Company' =&gt; 'Ajouter un client au service',
        'Add Response' =&gt; 'Ajouter RÃ©ponse',
        'Add customer company' =&gt; 'Ajouter une entreprise cliente',
        'Add response' =&gt; 'Ajouter rÃ©ponse',
        'Adds customers email addresses to recipients in the ticket compose screen of the agent interface.' =&gt;
            'Ajoute l\'adresse e-mail des clients en destinataire dans l\'Ã©cran de crÃ©ation de l\'interface opÃ©rateur.',
        'Attachments &lt;-&gt; Responses' =&gt; 'PiÃ¨ces jointes &lt;-&gt; RÃ©ponses',
        'Change Queue Relations for Response' =&gt; 'Modifier les files pour la rÃ©ponse',
        'Change Response Relations for Queue' =&gt; 'Modifier les rÃ©ponses pour la file',
        'Complete registration and continue' =&gt; 'Remplir l\'enregistrement et continuer',
        'Create and manage companies.' =&gt; 'CrÃ©er et gÃ©rer les entreprises.',
        'Create and manage response templates.' =&gt; 'CrÃ©er et gÃ©rer les modÃ¨les de rÃ©ponse.',
        'Currently only MySQL is supported in the web installer.' =&gt; 'Pour le moment, seul MySQL est supportÃ© pour cet installateur web.',
        'Customer Company Management' =&gt; 'Gestion des services clients',
        'Customer Data' =&gt; 'DonnÃ©es client',
        'Customer automatically added in Cc.' =&gt; 'Client automatiquement ajoutÃ© dans Cc.',
        'Customer will be needed to have a customer history and to login via customer panel.' =&gt;
            'Le client devra avoir un historique et se connecter via le panneau utilisateur',
        'CustomerID Search' =&gt; 'Recherche ID Client',
        'CustomerUser Search' =&gt; 'Recherche Utilisateur Client',
        'Customers &lt;-&gt; Services' =&gt; 'Clients &lt;-&gt; Services',
        'Database-User' =&gt; 'Nom de l\'utilisateur de la base de donnÃ©e',
        'Default skin for interface.' =&gt; 'Habillage par dÃ©faut pour l\'interface.',
        'Edit Response' =&gt; 'Editer RÃ©ponse',
        'Escalation in' =&gt; 'RemontÃ©e dans',
        'False' =&gt; 'Faux',
        'Filter for Responses' =&gt; 'Filtre pour rÃ©ponses',
        'For more info see:' =&gt; 'Pour plus d\'informations, allez Ã&nbsp;',
        'From customer' =&gt; 'Du client',
        'Fulltext search' =&gt; 'Recherche plein texte',
        'If you have set a root password for your database, it must be entered here. If not, leave this field empty. For security reasons we do recommend setting a root password. For more information please refer to your database documentation.' =&gt;
            'Si vous avez un mot de passe pour le compte root de votre base de donnÃ©es, il doit Ãªtre saisi ici. Sinon, laissez ce champ vide. Pour des raisons de sÃ©curitÃ©, nous vous recommandons de mettre un mot de passe pour le compte root. Pour plus d\'information, referez vous svp Ã&nbsp; la documentation de votre gestionnaire de base de donnÃ©es.',
        'Link attachments to responses templates.' =&gt; 'Lier piÃ¨ces jointes aux modÃ¨les de rÃ©ponse',
        'Link customers to groups.' =&gt; 'Lier les clients aux groupes',
        'Link customers to services.' =&gt; 'Lier les clients aux services',
        'Link responses to queues.' =&gt; 'Lier les rÃ©ponses aux files',
        'Log file location is only needed for File-LogModule!' =&gt; 'L\'emplacement du fichier journal n\'est nÃ©cessaire que pour le module de journalisation fichier !',
        'Logout successful. Thank you for using OTRS!' =&gt; 'DÃ©connexion rÃ©ussie. Merci d\'avoir utilisÃ© OTRS !',
        'Manage Response-Queue Relations' =&gt; 'GÃ©rer les relations entre les files et les rÃ©ponses',
        'Manage Responses' =&gt; 'GÃ©rer les RÃ©ponses',
        'Manage Responses &lt;-&gt; Attachments Relations' =&gt; 'GÃ©rer RÃ©ponses &lt;-&gt; Relations piÃ¨ce jointe',
        'Manage periodic tasks.' =&gt; 'GÃ©rer les tÃ¢ches pÃ©riodiques.',
        'Only for ArticleCreate event' =&gt; 'Seulement pour l\'Ã©venement CrÃ©ationArticle',
        'Package verification failed!' =&gt; 'VÃ©rification du paquet Ã©chouÃ©e !',
        'Password is required.' =&gt; 'Mot de passe requis',
        'Please enter a search term to look for customer companies.' =&gt; 'Merci d\'entrer un motif de recherche pour chercher les entreprises clientes',
        'Please fill in all fields marked as mandatory.' =&gt; 'Veuillez remplir tous les champs obligatoires.',
        'Please supply a' =&gt; 'Veuillez donner une',
        'Please supply a first name' =&gt; 'Veuillez fournir un prÃ©nom',
        'Please supply a last name' =&gt; 'Veuillez fournir un nom de famille',
        'Position' =&gt; 'Poste',
        'Registration' =&gt; 'Inscription',
        'Responses' =&gt; 'RÃ©ponses',
        'Responses &lt;-&gt; Queues' =&gt; 'RÃ©ponses &lt;-&gt; Files',
        'Secure mode must be disabled in order to reinstall using the web-installer.' =&gt;
            'Le mode sÃ©curisÃ© doit Ãªtre dÃ©sactivÃ© dans le but de rÃ©installer en utilisant le web-installer (installateur web)',
        'Show  article' =&gt; 'Afficher l\'article',
        'There are no further steps in this process' =&gt; 'Il n\'y a pas d\'autres Ã©tapes dans ce processus',
        'To customer' =&gt; 'Vers le client',
        'URL' =&gt; 'URL',
        'before' =&gt; 'avant',
        'default \'hot\'' =&gt; '\'hot\' par dÃ©faut',
        'settings' =&gt; 'ParamÃ¨tres',

    };
    # $$STOP$$
    return;
}

1;
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